
Absolute Electrical Services Inc
About us
I have been in business since 1994. I have been doing electrical work since 1981 and have worked in all phases of electrical construction. Minimal service charge with free repair. Honest and ethical business practices. Reliable phone quotes so you'll know whether you can start the hiring procedure. No subcontractors, just hardworking electricians supporting their families. Perfect service for more than 17 years and i have never taken money for a job unless they were satisfied. Hopefully you will allow me to service your electrical needs. Thanks A LOT!
Business highlights
Services we offer
Safety inspections. Attic fans. Smoke alarms. Lighting. Surge protection. TV installations. Ceiling fans. Phone & internet jacks. Electrical. Pool & spa wiring. Surround sound systems.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
87% | ||
5% | ||
3% | ||
3% | ||
3% |
While we didn't anticipate the expense, the firm did the work and we would probably use them again
"Thank you so much, it was a pleasure working with you! Have a great holiday season and know that we are just a phone call away if you ever need anything!"
Everything was okay, until they handed me a service bill for $180.00.I told them that it was not fair to charge me for a one year warranteed outlet that stopped working. In my opinion, an outdoor GFI outlet and casing should be able to withstand dirt, bugs and rain.I mentioned that this was an Angie's List deal from last year and my expectation was that it would be replaced at no charge, as it was defective.
He called the boss Russell, who told him to leave the bill with me and write down my phone number so he and I could discuss it later. I wasn't sure what Russell's reaction would be, so I was VERY pleasantly surprised at his warm, understanding and flexible attitude. He was very nice right from the start of the conversation.
After clarifying that I have been having this problem for months, and explaining my point of view, Russell told me to forget about the bill. He laughingly said, "Well, maybe one day you will have a mansion that needs electrical work".
I own and run a business and have learned a lot of do's and dont's.Russell did the most important thing to do in order to have a successful business - he provided good customer service.Thank you Russell and ABSOLUTE ELECTRICAL SERVICES.
"I am sorry you feel this way, however we never received any phone calls. We would like to fix this and take care of it for you, if you would please email us directly or call us at your earliest convenience we would be glad to do all we can to assure you get the product, quality and service that we are known for."
"I have had several conversations with Mr [member name removed]. As I have explained to him exhaustively, we do not send men out to put tools on and troubleshoot for FREE. Estimates are free, service is not. He was told to buy the parts needed for the return trip to repair his fan, and apparently he doesn't understand more work equals more money. As for my company demanding cash from him is a lie. His bill was emailed and itemized, as well as an estimate to eliminate remote and run wires, or replace his remote. He chose to just complain that I wont fix it free with no expense whatsoever to himself. He needs new fan controls or an additional switchline with a new fan. The wiring is tested and in good working order as the service call indicated. job is complete, and closed. My men spent over 2 hours with him. He got more than his moneys worth at this point. Unfortunately I cant please everyone, and its too bad he chose my company to vent his subliminal anger. We did everything he requested at the time of visit, and paid willingly without question. He also understood an additional visit was required so I really don't know how it progressed to this point."
Licensing
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