Mike's Roofing and Repairs

Mike stole my down payment, which he traveled to pick up on December 28, 2017, and went directly to my bank to cash the check. He never did the work, in spite of several promises that, "I'll have it done by next week." However he did go on vacation to Florida that winter. Last October, I was awarded a court case directing him to repay me, but I haven't seen a dime. He is totally untrustworthy.

Not only did it take months to get him out to our home, but the project went by fits and starts from July 29 to August 14. We were told this was a 3 day project. Then, when we thought all was well and done (and paid for), at the next storm we discovered a massive roof leak and found all our gutters and downspouts leaked. By September 1st Mike put in a temporary patch on the roof but did nothing for other leaks. By September 12th we had a permanent patch to roof leak but, again, none of the other leaks were addressed. Also, the main downspout never got the extension or the wall brace that it needed. To complicate matters, material left behind on a secondary roof plugged a downspout causing a cascade of water to flood the basement. In all, a wall sconce, a coax cable, and a portion of the secondary roof were damaged by Mike's work... and, as of this writing 10/22/2017, he has made no plans to close this chapter by completing the necessary work. We have come to learn the hard way that he is unreliable, unprofessional, and has little pride of workmanship. Regrettably, his word means nothing. His warranty is meaningless.

The team at Best Value was great to work with. Mike was prompt in returning any phone calls and very helpful. The hardworking crew was friendly, on time and very knowledgeable.  We were very happy with the work they did and will use them in the future if needed.

Won't answer my phone calls.  He keeps making appointments with me to come back and then he doesn't show up and doesn't call.  A reference that I checked with said that he is no longer in New York and is in Florida.  He has been telling me he was going to fix it since February but he will not come to do it.

Once the snow melted, I saw the damage.  There are now pick ax holes up and down the side of my roof and all along the gutter.  It was the side someone in his crew was working on. I have contacted him multiple times and he has stated he would show up and "make it right" on at least a half a dozen occasions.  This has been going on for months, I have now begun civil proceedings.