TWP Plumbing & Heating Inc
About us
We have been in the Plumbing & Heating industry for over 50 years. We are fully Licensed, Insured, and bonded. All of our technicians are Licensed with NY State Plumbing board. Everyone who works in our company has been screened, tested, and has proven their loyalty to our customers and business model. We provide a warranty on all products and services we provide to our customers
Business highlights
Emergency services offered
36 years of experience
Services we offer
24 hour service, boilers, camera inspection, drain cleaning, emergency service, frozen pipes, generators, heating, maintenance, plumber, plumbing, sewer inspection, sewer replacement, water heaters, water main replacement, null
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.812 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 8% | ||
| 8% | ||
| 0% | ||
| 0% |
Showing 1-12 of 12 reviews
Madeleine M.
Jul 2013
Did all the actions which was described above over the course of about 2 short visits before and after the 4th of July. He was very prompt in his response, reachable by phone and arrived on schedule. However, since building management denied my request for a building shutoff , he was not able to replace the leaky low pressure hot water valve under bathroom sink.
John C.
Jun 2013
THE PLUMBER WAS PROMPT AND ON TIME, HOW EVER HE DID NOT HAVE THE STEM PART ON STOCK SO HE SPENT AN HOUR GOING TO BUY THE PART MEAN WHILE HE IS CHARGING $115 PER HOUR, AFTER HE CAME BACK IT TOOK 10 MINUTES TO FINISH THE JOB. MY FINAL BILL WAS $279.00. HE HAD CHARGED ME FOR ONE HOUR AND FIFTEEN MINUTES OF LABOR AND THE RIDICULOUS AMOUNT OF $83.00 FOR THE PART, I HAVE BEEN LOOKING ONLINE AND PLUMBING SUPPLY STORES AND HAVE NOT FOUND ANYTHING THAT COST THAT MUCH FOR THE SAME PART.
HE WAS PROMPT AND ON TIME AND DID A GOOD JOB BUT THIS PLUMBING COMPANY IS EXTREMELY EXPENSIVE.
HE WAS PROMPT AND ON TIME AND DID A GOOD JOB BUT THIS PLUMBING COMPANY IS EXTREMELY EXPENSIVE.
Response from TWP Plumbing & Heating Inc
"Dear [member name removed], Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve any issue’s as soon as possible. We take your concerns very seriously. In addition we will further evaluate how we can prevent this problem from occurring again in the future. Please accept our sincere apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback, as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. Thank You Tom Pirzinger TWP Plumbing & Heating Inc. (914)834-6381"
Virginia B.
May 2013
Outstanding service and responsiveness. I have been looking for reliable, professional plumbers for a long time and I finally found one. Would highly recommend -
Kathryn D.
May 2013
Great
Susan M.
Feb 2012
They are the only plumbers we have used. We think they are great. We love them. We use them whenever we have a plumbing issue. We will use them again in the future.
James K.
Nov 2011
Steve found the problem and fixed it quickly. He also took the time to explain to me how I could maintain my pump and prevent it from clogging in the future. They're punctual, knowledgeable, and HONEST. I've called them for several things, which turned out to be small (such as a pilot light that went out), and wasn't even charged. It's clear that Tom and Steve are concerned with the well being and safety of their customers above making a quick buck. I feel confident calling them for a job of any size, and plan on having them do some major work to my heating system in the coming months.
Susan M.
Aug 2010
Excellent
Jochen A.
Jul 2008
I called them Friday evening and they showed up early Saturday morning. They repaired the pipe and they did a descent job. The guy came out and said he can't repair because of the style of the bathtub. He recommended that I use a gallon of Clorox. I am happy that he didn't insist on using any expensive repair when it was not needed. He didn't charge me for that.
Robert W.
Sep 2007
They had to move some foundation plantings to get to the pipe. Also, since the digging was in the foundation planting area, they had to carefully control the movement of the dirt out and back. After completing the job they replaced the plantings and left the area clean.
H W.
Sep 2007
We have never had any problems with this company and I am pleased with the work. They are hard working and professional. They made sure to take care of everything thoroughly and efficiently and for a great price as well. I would recommend them.
Homeowner
Feb 2007
TWP's work was very good. They were actually the company that was subcontracted out by our contractor. Now, if our builder had done half as well as TWP, we would have been thrilled with him too! This company did very neat plumbing work. We had no problems with them at all.
JAMES B.
Jul 2006
They are pleasant and efficient. The price is reasonable.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
TWP Plumbing & Heating Inc is currently rated 4.8 overall out of 5.
Yes, TWP Plumbing & Heating Inc offers free project estimates.
No, TWP Plumbing & Heating Inc does not offer eco-friendly accreditations.
No, TWP Plumbing & Heating Inc does not offer a senior discount.
Yes, TWP Plumbing & Heating Inc offers emergency services.
No, TWP Plumbing & Heating Inc does not offer warranties.