Franz Property Maintenance LLC
About us
We are a full service lawn and landscaping company, including snowplowing. From weekly lawn cutting to hardscapes we can keep your yard maintained and beautiful through all four seasons.
Business highlights
Services we offer
Some services we provide are spring and fall clean ups; bed maintenance; delivery and application of fresh mulch, retaining walls and more., stone and decorative rocks; full tear outs and re-landscapes; add new beds; remove beds; trim bushes; add or replace walkways and patios with pavers, topsoil
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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"I apologize that we do not currently service your area for plowing; I would rather be honest and tell you we cannot help than take your money with an over promise only to under deliver. I do not believe that warrants an F rating and I am sorry you feel that it does."
"Thank you, it was a pleasure working with you!"
"Thank you!"
Our lawn tractor needed repair and Franz Property Maintenance was great to service our yard, mowing & trimming until we were able to repair our tractor. They were great to provide us with an open-ended contract for as long as we needed. Prompt, professional service and great communication from the owner in getting the service set up.
"Hi [member's name removed], When I spoke with you on the phone on Thursday I let you know that we do not plow in your area but I would pass your information along to another company I work with who may. I am still compiling that list for my current customers as well as new potential clients as yourself as courtesy. They will be receiving it today or tomorrow and then they need time to review it. I apologize if there was a misunderstanding but I was under the impression you knew this process would take longer than 2 business days. I will leave you on the list I am forwarding as we discussed the other day. Thank you!"
I spend Jan-end of May in Arizona and contracted with Lance Property Management to do a spring clean-up before I arrived back the end of May. This included trimming all my shrubs, weeding, mulching, etc. What a relief to arrive home and find my property looking awesome! I later had them come and mow one time when I wasn't able to do it myself. Due to all the rain we had, I contracted with them in August to once again trim my shrubs and weed. I can't emphasize enough how pleased I am that I found this company and hope I never have to again go in search of a good landscaper! They are professional, courteous, prompt, thorough and dependable and the price is fair and worth every penny! I get prompt & friendly responses to my emails and excellent follow-thru on everything. I am the sole caretaker of my property, and they provide other services besides landscaping . They will certainly be the first resource I go to in other areas of property management. A real find!!.
I used them twice this summer (2015) and will not hesitate to use them again.
.I refer to my review of summer above. However winter did not go so well because this company is not equipped to deliver snow removal services to customers ,whose property is not close enough. We were therefore forced to find another provider in order to leave the house timely in winter.
This summer we will pay on a 'service delivered' basis and trust that our lawn will be fine again.
"I am sorry you feel our price was higher than you expected. However you never asked me any questions over the phone about how the 100 inches of snowfall is measured. We charge a flat rate for up to 100 inches of snowfall as measured at the Buffalo Niagara International Airport which is stated right in our contract. I quoted you a price of $375 plus tax for the first 100 inches of snow and then $20 plus tax per plow after. Your pricing was determined by the size and difficulty level of your driveway. I charge up to a specific amount of snow and then additional fees after to be fair to both parties. This way if it is an average Buffalo winter you will typically see about 80-90 inches and no additional charges are accrued. If it happens to be a particularly bad winter then we charge extra to ensure we can continue operating as normal as our operating costs will go up and we want to ensure our customers continue receiving the same level of service they receive during average Buffalo winters. Our other clients have all found this to be a fair way of pricing and are happy with the service they receive. I wish you would have addressed this with me on the phone instead of giving me 2 negative reviews without giving me the opportunity to discuss with you or without you viewing our contract to understand how we operate. I don't expect everyone to agree with our service and terms but I do expect people to give us a fair chance to explain your questions before damaging our very high reputation. I wish you the best of luck in finding the right service for the right price. I always remind my customers that we are fully insured, fully legal and all our employees are hired legally and covered under workers compensation. Good service is not always cheap and cheap service is not always good. Thank you for your interest in obtaining an estimate from our company in the first place. Best of luck in everything!"
Licensing
State Contractor License Requirements
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