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Sunset Custom Homes Inc

About us

Since 1992 Sunset Builders has been providing Western New York with top quality service. We give our customers a product that meets both their needs and their budget. As a GAF Certified Master Elite Installer, AND a GAF Solar Elite contractor we use the best quality materials to provide you with a final product that not only looks great, but also will last for years to come.

Business highlights

Emergency services offered
33 years of experience

Services we offer

Additions, New Home Construction., Roofing, Siding, Solar, Windows

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
10%
3
10%
2
10%
1
10%
Showing 1-10 of 10 reviews
Susan C.
Jun 2017
5.0
Yes, I recommend this pro
It was a tough job.

Dan T.
Jun 2016
5.0
Yes, I recommend this pro
$240,000
The home building process was wonderful.
We were able to make the choice WE wanted for colors, materials etc without getting charged out the nose. Ed took the time to find out what we wanted in our new home from the start, instead of trying to charge us extra for changes and upgrades down the road. We were pleasantly surprised to find that Sunset used quality products from brands we knew, not cheap "builders grade" options standard. It was comforting to know we were getting nice products like Andersen windows, and a Lifetime GAF roof.
We ended up with the house we wanted, at a price we could afford. Work was completed on schedule, and communication was great.
I wish the bank was as pleasant to deal with as the builder was.

Maria P.
May 2016
5.0
Yes, I recommend this pro
.

David L.
Nov 2012
4.0
Yes, I recommend this pro
$7,000
got an estimate, called them and they did job next day.  There was a problem with a leak that didn't involve the roof itself, but they came back the day I called and replaced a piece of t-111 siding that had rotted and was letting water seep in.

Jennifer F.
Oct 2011
2.0
$8,000
These guys are horrible. The only good experience was the price. They did a complete tear off and roof job for us. The roof started leaking the very first snow melt-off. They came out 3 times in the next 2 years for the same problem. They tried to fix the leak with caulking. LOL. The gutters leaked from day 1. Our upstairs bedrooms now leak under heavy rainfall alone. That is the reason that we just joined Angies list, to find somebody to finally fix this issue. These guys are totally  incompetent. DO NOT HIRE THIS COMPANY FOR ANYTHING.sUNSET

Diane D.
Apr 2011
1.0
They were supposed to put an ice shield on so that I wouldn't get ice damaged in the house but they didn't do it. They said they did it, but we discovered that they didn't do it. Evidently, I needed have paid more for the price. I think he was comparable at the time though. I called him and he doesn't return my calls.

Conrad B.
Jun 2010
3.0
My partner dealt with them mostly and she didn't like that they installed the gutters incorrectly. She also had a really hard time getting them to come out to look at them and fix it.

Allen W.
May 2010
5.0
Yes, I recommend this pro
$3,880
I called Sunset Builders on a Tuesday and the owner called me back and scheduled the work to be done 6 days later. The crew came on time Monday morning and they were very efficient. There must have been 8 guys working at the same time. They had completed the tearoff by lunchtime and were back at it and done by 4:30 that same day. The project lead had called me and asked me what gutter I wanted replaced and I returned his call and left a voice message for him to replace the right gutter. When he called me back he had not gotten my message and informed me that they took both gutters off. He told me that they would not charge me for one of the new gutters they were putting up. The only minor downside was that they trampled some of our flowers in the flower bed. But hey-that is a small price to pay.

JULIE D.
Jul 2006
5.0
Yes, I recommend this pro
$10,000
Sunset Builders were neat, clean and courteous. They were on time when they said they would be. The quote was to the penny. They were able to do the job, within a couple days of hiring them. They are very trustworthy, responsible, and knowledgeable in their work.

Homeowner
Jul 2006
5.0
Yes, I recommend this pro
$5,000
Sunset Builders was just excellent. They did the job of replacing our roof in about a day and a half. I thought that was real quick. They were wonderful to us as customers. Our new roof is very nice looking. We have recommended them to others. Good job.

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

FAQ

Sunset Custom Homes Inc is currently rated 4.0 overall out of 5.

Sunset Custom Homes Inc accepts the following forms of payment: CreditCard

Yes, Sunset Custom Homes Inc offers free project estimates.

No, Sunset Custom Homes Inc does not offer eco-friendly accreditations.

No, Sunset Custom Homes Inc does not offer a senior discount.

Yes, Sunset Custom Homes Inc offers emergency services.

No, Sunset Custom Homes Inc does not offer warranties.