Sanctified Cleaning Services

I hired Sanctified to deep clean my recently purchased 2 bed, 2 bath, 950 sqft home in Kingston. The charge for this service was $200. I wasn’t around so I requested that the cleaner call me if they have any questions. When I walked in after this supposed deep clean, the house looked exactly like I’d left it. The shower stall was dirty, the sofa wasn’t even straightened up, the 8 clean dishes I left in my drying rack weren’t put away, the beds hadn’t been touched and windows were dirty. Essentially, I paid $200 to get one bathroom cleaned, the floors vacuumed and kitchen counters & fridge wiped down. I’ve hired cleaners before and this was by far the worst service I’ve ever received. I sent them an email with photos and stated my disappointment. The man who cleaned (I believe his name is Rick), called me and left a defensive, kinda aggressive voicemail begrudgingly agreeing to return to clean the shower only, claiming that he “didn’t know” he had to tidy the sofa and change the bed sheets, and that windows were an extra charge on top of the “deep cleaning” charge. My main issue is with their response when I informed them I was dissatisfied. It’s fine to disappoint customers with a service but when they inform you, do what you can to make it right — don’t leave defensive voicemails.

Sanctified Cleaning Services did a great job! Will recommend them to everyone

Victoria and Rich do a superb job. They are willing to do whatever needs to be done, whether every day cleaning or spring cleaning such as windows. They’re friendly, very reasonable, and great workers. I highly recommend them!

It was excellent. Victoria is extremely professional and would strongly recommend hiring her. Would be happy to provide further reference.

We are extremely fortunate to have found them. They are as competent as they are friendly.