The Mower Dr
About us
Pick up and deliveries can be scheduled on our website. The Warranty Center division of Mower Doctor Inc, specializing in repairs of powered equipment products for large retailers and municipalities. The Warranty Center repairs products in the electrical and mechanical areas such as air compressors, generators, paint sprayers, and nail guns. In addition, The Warranty Center repairs Lawn & Garden products such as mowers,tractors, trimmers, edgers, tillers, pressure washers, blowers, and chain saws, etc. There is significant repair volume of small engines, such as Briggs & Stratton, Honda, Tecumseh and Kohler and different trans axles styles to support our faculty year round. Turn around time is fast, Our parts department is run separately from inside for better stocking and we support our own fleet of trucks for pick up and delivery in New York and Long Island. Mower Doctor Corp is a family owned and operated business based on Long Island, The Mower Doctor has been around since 1955
Business highlights
Emergency services offered
51 years of experience
Services we offer
Briggs & Stratton, Campbell Hausfeld, Coleman, DeVilbiss, Delta, Echo, Etc., Generac, Graco, Hitachi, Home Depot, Homelite, Honda, Ingersoll Rand, John Deere, Karcher, Kawasaki, Kohler, Lincoln, MTD, Makita, McLane, Milwaukee, Murray, Paslode, Pep boy, Porter Cable, Poulan, Price Club, Ridgid, Robin, Senco, Walmart, We service equipment sold by the following, etc. Call if your not sure. We also are the warranty center for a lot of the products these stores sell. Ariens, lowes
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.820 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 5% |
Showing 1-20 of 20 reviews
Robert C.
May 2017
It took 2 weeks to schedule a pick up. But once I was on the calendar they were there on time and even called ahead. Their service was excellent and the snow thrower was ready for the March 14 storm.
J M.
Mar 2016
unknown
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as an "A" customer, If there is anything else you need please call or you can email us."
Thea M.
Mar 2016
unknown
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as an "A" customer, If there is anything else you need please call or you can email us."
Dave G.
Jan 2016
Great service! They picked up the snow blower on a Friday and brought it back the following Tuesday.
I had called a number of shops for prices, and these guys were far and away the lowest price. I would definitely use them again.
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as an "A" customer, If there is anything else you need please call or you can email us."
James L.
Dec 2015
unknown
Response from The Mower Dr
"Thank you for your positive response, Jim is part of our family here at Mower Doctor. We have listed you in our data base as an "A" customer, If there is anything else you need please call or you can email us."
Peter J.
Feb 2015
When I got the mower back, and filled up the gas it still leaked. Called mower dr back, they sent out the mechanic to take a look, he could not locate the leak, took the snow blower with him. Brought it back the next day after rebuilding the carburetor. No charge for the return service. Great service!! Thank you for the great follow up!!
Response from The Mower Dr
"We always stand behind our work and it is very rare that we have to redo something but if it was something that we could have missed we will make it good. We had a customer that had a Toro single stage snowblower that we put a new carburetor on 30 days ago, he called and said it would not stay running after using it during the first snow, we brought it back to the shop and found his father had tried to mix gas and oil in the snowblowers fuel tank which didn't work out so we had to clean everything out. We explained what happened and charged him very little for the service call. In your case we installed a new carburetor to make sure it was perfect."
WALTER B.
Dec 2014
unknown
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as an "A" customer, If there is anything else you need please call or you can email us at [hyperlink removed]. It looks little you needed a lot of repairs to the cutting deck, I am glad we could save it. Happy Holiday's"
Steven C.
Aug 2014
unknown
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as an "A" customer, If there is anything else you need please call or you can email us at [email protected]. It's been a long season, we have not logged in here for a while, Thanks again."
Raymond P.
May 2014
He had it fixed in about 5 days during his busiest of seasons. It worked
perfectly. Seemed peppier than usual.
I cant say enough about the courteous replies to my pesky phone calls trying to get the mower back sooner. My grass was out of control, but when I got the mower back it cut through that thick stuff better than it ever had.
This is an honest and professional business that has experienced technical people in their employ. Their counter man (whose name I forgot) greets with a smile and helps in any way he can. I will bring all of my small equipment their from now on.
P.S. They also sell equipment at reasonable prices.
perfectly. Seemed peppier than usual.
I cant say enough about the courteous replies to my pesky phone calls trying to get the mower back sooner. My grass was out of control, but when I got the mower back it cut through that thick stuff better than it ever had.
This is an honest and professional business that has experienced technical people in their employ. Their counter man (whose name I forgot) greets with a smile and helps in any way he can. I will bring all of my small equipment their from now on.
P.S. They also sell equipment at reasonable prices.
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as "A rated", I remember your machine, we did find some problems that needed extra care. The person at the counter was Jim or Karen. Thank you again."
Jason H.
Apr 2014
unknown
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as an "A" customer, since your repair was done at the end of the snow season we ran it on "Tool Fuel" which doesn't have any ethanol like today's gasoline so it will not need to be run out and will not go bad plus it will not rot your carburetor. This type of fuel will be fresh for the new winter season. If you do have any problems or need information we will take care of it before you need to use your equipment. Thanks again for your positive response."
Doc W.
Feb 2014
They did an excellent job, explained everything, and completed the job sooner than they had predicted for the amount they had estimated. Excellent work, I will definitely use them again.
Response from The Mower Dr
"Thank you for your positive response, we have added more work hours because of the snow, we made a large parts order so we were able to stock parts for the winter but we didn't think it was going to be as bad as it is. We have listed you in our data base as an "A" customer, If there is anything else you need please call."
Dion R.
Dec 2013
Very happy with the service The Mower Dr provides. They promptly picked up my snow blower on a Friday and returned it to me the very next day. I would definitely use their services again next season.
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as an "A" customer, If there is anything else you need please call."
Dave V.
Oct 2013
Bad, wanted to charge, said I did not use 2 stroke oil and I caused the failure. Since I've used 2 stroke motors for 20 years, no way.
Company refunded my money after complaining.
I WOULD NEVER USE OR RECOMMEND THEM.
Company refunded my money after complaining.
I WOULD NEVER USE OR RECOMMEND THEM.
Response from The Mower Dr
"This customer was not one of ours, we are in New York, there is another Mower Doctor in Jersey which is not connected with us but its pretty simple to find out if oil was in gas by looking in the exhaust port and spark plug for the failure problems"
Susan V.
May 2013
Lawn Tractor runs great!!! Although it was his busy time and i had to wait a couple of weeks, I now know to try and schedule maintenance earlier in the season if possible. They were very nice and will definitely use him them again!!! I did have to pay a little bit more for the pick up/delivery since i live a bit further out in HUntington but is understandable.
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as an "A" customer, We are extremely busy this time of year, we had to take one of our counter people and put them in the shop to help out so our telephone return call response and counter help has been a little slow. Riding mower are repaired by only two of our mechanics so this area is a little slower but they do great work which is why we are always so busy, Thank you again for your positive response."
Kim S.
May 2013
We had accidentally put gas in the oil tank of our push lawn mower. I got an estimate for a repair at another place and they said it would take at least 2 weeks to fix because it's their busy season. So I called Dr. Mower and he said that he would do the best he could to get it back within a week. So I dropped it off, he looked it over and said he would try to have it back in 4 days. Four days later, I was picking the mower up and it has been running well since.
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as an "A" customer, We are extremely busy this time of year, we had to take one of our counter people and put them in the shop to help out so our telephone return response and counter help has been a little slow. We try and handle telephone calls and customers off the street in the order they contact us. Thank you for your positive response."
John T.
Apr 2013
They were accurate. They were slammed after the hurricane and they acknowledged that in the beginning and they were very forthcoming with the disclosure. They hit their target on when they said it would be ready. It wasn't quick but I wasn't first in line. They set expectations properly which was very refreshing.
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as an "A" customer"
Marie H.
Mar 2013
My lawnmower stopped completely. I read the manual and realized that I
had never maintained the machine properly. I brought the mower to the
shop for a possible repair job, without holding out much hope. The shop
charges $20.00 to examine the mower and the fee was applied to the
repair. If the machine was not repairable, or if I thought the repair
bill was too high, the fee would have been non-refundable.
I
explained to the man at the counter (I am sorry that I don't have his
name) that I did not know much about mowers, and he offered to explain
mowers to me. He was extremely patient with all of my questions.
The
mower was able to be fixed. I received the mower back, and it works as
good as new. The same man listed above made sure that I understood how
to take care of the machine, and made sure that I could start the
machine by myself.
had never maintained the machine properly. I brought the mower to the
shop for a possible repair job, without holding out much hope. The shop
charges $20.00 to examine the mower and the fee was applied to the
repair. If the machine was not repairable, or if I thought the repair
bill was too high, the fee would have been non-refundable.
I
explained to the man at the counter (I am sorry that I don't have his
name) that I did not know much about mowers, and he offered to explain
mowers to me. He was extremely patient with all of my questions.
The
mower was able to be fixed. I received the mower back, and it works as
good as new. The same man listed above made sure that I understood how
to take care of the machine, and made sure that I could start the
machine by myself.
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as an "A" customer"
Charles L.
Oct 2012
Went great Fixed same day They were very helpful and answered many questions on how to up keep small engines
Response from The Mower Dr
"thank you for your postive response, we will not forget, you are listed as an A customer."
Richard D.
Sep 2012
The work was done quickly and the mower worked perfectly afterwards. Also, the automatic drive on the mower did work but was not working correctly. I asked them to look at it. Their reply was that it did work and it could be left alone. They also offered to fix it at a very reasonable price. I chose to have the work done since the price was reasonable (included in the overall cost above). Since it would take time to get the part needed, they offered to let me take the mower home and bring it back when the part arrived. I appreciated that they did this since my other mower was not that working well. I have used another mower repair shops closer to my home (one town over) but I found that their repairs did not last. Here one year later the mower continues to work perfectly. I expect it will last much longer. I am now taking my other mulching mower and my trimmer, both were tuned up by a closer which did not lat a year, to this shop.
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as an "A" customer"
Barry D.
Feb 2012
It was a very good place and the staff were very professional and helpful.
Response from The Mower Dr
"Thank you for your positive response, we have listed you in our data base as an "A" customer"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
The Mower Dr is currently rated 4.8 overall out of 5.
The Mower Dr accepts the following forms of payment: CreditCard
No, The Mower Dr does not offer free project estimates.
No, The Mower Dr does not offer eco-friendly accreditations.
No, The Mower Dr does not offer a senior discount.
Yes, The Mower Dr offers emergency services.
No, The Mower Dr does not offer warranties.