This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Hot Tub Specialists, Inc. is one of the most highly recommended by pool companies in the area. We take pride in our work and customer service, fixing it right the first time!
Showed up on time, reliable and has asonable rates.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lauren I.
12/2016
4.5
Prompt, courteous and professsional.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$196
barbara j.
12/2016
5.0
We were having trouble with our hot tub and not even the dealer we purchased from was able to fix the overheating problem. Jack and his assistant came out on one of the coldest days of the year and went over the unit with a fine tooth comb until he pinpointed a possible problem. After changing out a wire and tightening here and there, our hot tub is FIXED!!! We were so worried this was going to be a constant problem of overheating, but luckily I chose Hot Tub Specialist, Inc. and they fixed it within an hour. Thank you, thank you, thank you Jack. You know your stuff! I would highly recommend them for any of your hot tub issues. Very personable and priced reasonably. Totally trustworthy business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$135
J H.
09/2016
5.0
They were polite and on time
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kevin G.
09/2016
4.0
Professional
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
William P.
07/2016
5.0
Removed old hot tub quickly and efficiently without cutting it up. Just tilted it up untoi a dolly with pneumatic tires and rolled it to their flatbed truck and took it away along with all the accessories. Everything about them was professional. Could not be happier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$475
Michael B.
07/2016
4.5
Prompt and competent.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$600
MARIA T.
05/2016
0.5
I hired them last fall and paid the minimum $150 to "access". The guy asked me to hold an umbrella over him because it was raining. Said he needed to come back with 2 others in order to do the work. OK.....Then said why don't we just winterize it for now & continue the work in the spring. OK.......$300.......Called back in the spring and I was told he can't remember what he did you're going to have to pay another $150 to access. Are you kidding me? At this point I'm offering the hot tub for free. It's not worth it anymore. He could come back and tell me it needs 6 hours of work @ another $150!!!!!!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
2.5
Paul B.
05/2016
5.0
Arrived early & stayed until complete..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$700
Mike R.
04/2016
5.0
The BEST!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$180
Sue G.
04/2016
5.0
Fast, friendly, reliable service. I have been looking for a while for a reliable hot tub specialist for my older tub. I am glad to have found them
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
nick d.
02/2016
5.0
They fixed everything and did a good job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eric B.
01/2016
5.0
Prompt, good communication. Honest and trustworthy. The repairman was willing t work with me to diagnosis the problem. All around GOOD PEOPLE!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
DENNIS G.
01/2016
5.0
They did a great job and the Hot tub is working well again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$750
Steve L.
01/2016
5.0
Jack got my Hot Tub working and Laurie provided information and was an effective communicator. Both answered all of my Q's and concerns. I would not hesitate to use them again.
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Lorraine M.
01/2016
5.0
This company totally knows it's business. They brought an old hot tub that wasn't working back to perfect condition and the owners are super nice and easy to work with. I highly recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
christine b.
12/2015
5.0
Professional, prompt reply and followup, convenient to our schedule