This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Hot Tub Specialists, Inc. is one of the most highly recommended by pool companies in the area. We take pride in our work and customer service, fixing it right the first time!
Very professional, yet friendly and personable. Knew their stuff and got right to the root of the problem. Great value for the money.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Darasue L.
01/2019
5.0
Great service, very prompt. Lori and Jack are so personable. A little expensive, but I knew that from the reviews . When mixing electricity with water you can never be too cautious, so I d rather pay the extra money and hire a professional that comes highly reviewed and recommended!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Kaeen A.
11/2018
5.0
Punctual and professional
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Amarjit S.
10/2018
5.0
Professional and very courteous
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gary F.
10/2018
5.0
HOT TUB SPECIALIST ARE FAST AND EFFICIENT.THEY CALL YOU BACK IN A TIMELY FASHION.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$199
Richard L.
08/2018
5.0
My spa stopped working this morning. Haven't called to have them recheck the system, but they got it working initially.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$150
Jerry S.
07/2018
5.0
Today was the initial meeting, review of the problem and estimate to fix it. Thrilled with the company so far and will confirm that feeling after they come back to do the repair. Still waiting for the call to schedule it, but that probably won’t happen until tomorrow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
paul s.
07/2018
5.0
Efficient work. Great job. Very knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$900
Christopher H.
07/2018
3.5
It was fine.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Mark D.
06/2018
4.5
Got the jacuzzi up and running . Fair prices and showed up at the agreed time. When the extra mile! Thanks
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Mark W.
05/2018
5.0
Friendly, informative, great communication
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eileen P.
05/2018
5.0
Jack from Hot Tub Specialists was the best! He was extremely knowledgeable, friendly, and reaonably priced. In about one hour Jack and his partner successfully corrected the horrible work performed by the previous contractor -- who had taken weeks to complete an unsuccessful repair at a ridiculously high cost. We highly recommend Hot Tub Specialist and are sharing this success story with any friends and family who own a hot tub. Thank you Jack/Hot Tub Specialists for your honesty and expertise!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kristen H.
04/2018
5.0
Hot Tub Specialists were wonderful to work with and are very reliable. They were able to fix a job that another company messed up and left unfinished. Very happy with their work and their customer service is great. Would absolutely recommend them!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Luis L.
04/2018
5.0
The company is great, i would definitely call them for anything that is Hot Tub related. It was perfect.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Matt D.
04/2018
5.0
Amazing service - trouble shooting over the phone fixed the problem - great company
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
angelo b.
03/2018
4.5
They were able to schedule my repair within a few days. My total repair costs were much higher than expected due to additional leaks they found during the repair. I also had a problem after the repair and Jack came out and fixed the issue without any additional charges. The office manager, Lori always returns my calls promptly and is very friendly. They have been reliable and we will continue to call them for all of our hot tub needs.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,551
peter m.
03/2018
5.0
excellent service prompt and courteous
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$293
Paul T.
03/2018
5.0
Come on time 7.00 am even during the nor Easter storm. Pin pointed the problem immediately, replaced the parts. Very much the gentleman as well .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jayson T.
01/2018
5.0
Prompt and courteous. We bought a house with a nonworking hot tub and they got it going and gave us great advice. We will definitely use them going forward.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Genevieve R.
11/2017
5.0
They did a great job repairing significant damage to my hot tub due to burst pipes. They were dependable and fairly priced. Unquestionably knowledgeable and service oriented! Will use them again!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,800
Jason P.
10/2017
4.5
Did a fantastic job I found a little expensive but apparently the job is not as cheap as I thought it would have been , However other companies I found had very similar pricing