Jim Andrews (Please contact me by E-mail only)
About us
Master Carpenter with over 30 years experience. My Son Chad (Licensed electrician) and I , are focused on your project and your project alone until we have completed every detail to your Satisfaction.
Business highlights
Services we offer
000 labor and materials (All work guaranteed for 3 years.) Please let us know your electrical needs and save on the labor., Base & Case work-All electrical specializing in complete panel replacement, Cabinet building & Installation, Finish Carpentry- Crown Molding, in most cases we can remove your old Electrical Panel and install a new one with all new breakers for less than $1
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 0% | ||
| 7% | ||
| 2% | ||
| 0% |
In a nutshell:
Carpentry: Excellent
Communications skills: Abysmal.
I joined Angie's list due to work this man had performed at a new neighbor's home a block from us. She did warn me of "difficulty" in communicating with him due to a hearing or other issue and all was via e-mail with exception of recent text messages.
First contact was a year ago. He had several personal health and family issues over this year which led to his beginning the job yesterday. He was to have been here on Monday but ran into an issue of inspector timing on another job so began yesterday morning after he apologized and then said he would be here all day until totally finished on Tuesday.
He arrived at about 9:30am--all seemed great, things were progressing well. My husband had already had to do some work which was necessary due to recent rain and the inability of Mr. Andrews to come when originally hoped (he was ill) Mr. Andrews seemed pleased with what had been done and with the materials we had there although my husband had apparently gotten the wrong insulation. Mr. Andrews spoke to my husband on the phone and I took photos of the opening to more fully explain to my husband what was happening/why the insulation he bought was the wrong kind. Mr. Andrews did leave for a short while yesterday to get some shims. I went outside at about 3 pm--curious to see the progress. About half of the work was done, the work area was still set up but he and his son were not there. I came around to the front of the house to see Mr. Andrews and his son begin driving away. I walked up to front of yard near the street where they pulled over to the curb. It was very hot and muggy, Mr. Andrews told me he couldn't work any more that day--was not up to it health wise since he was just very ill for a couple of weeks. I am an RN and fully understood and told him his health came first. They said they would be back in the morning. I did think it was odd that they did not make any effort to tell me or text me before they were driving away. It was a total coincidence that I happened to come out when I did. It ended up raining about 15 min. later so no harm done. Chalk another one up to poor communication skills.
I had to work today. My husband had to stay and work from home due to the wood work schedule change. My husband is a professional engineer. He is also a very kind gentleman and offered to get some ply wood for Mr. Andrews to stand on in the pachysandra next to the last board to be fixed rather than get his feet stuck in the plants. Mr.. Andrews COMPLETELY and erroneously accused my husband of not liking him walking in our plants as well as criticizing his work. I know my husband. He is NOT AT ALL that kind of person. I have actually been told in the past that he is actually pretty easy to work with for an engineer. He asks questions because he likes to know the details of how it all works--especially from an expert carpenter. Mr.. Andrews dropped the board, told my husband he was done and wasn't going to finish the job, he couldn't work with us since my husband didn't like him walking in the plants and he believed my husband was criticizing his work. My husband tried to tell the man this was not at all the case. Mr. Andrew's sons were both there and apparently understood the truth that COMPLETELY was misinterpreted by Mr. Andrews.
There were other communications issues along the way that caused head scratching. We thought Mr. Andrews was going to give us a list of needed materials for us to order. He did not. He did tell us he was a labor only carpenter. We did, however originally think after the initial contact that Mr. Andrews would at least let us know what materials he required. We thought we would get a written estimate. We did not receive anything in writing except what was in our Angie's List e-mails. We chalked that up to our own inexperience and possible misinterpretation of what was said in our in-person original contact with him so very long ago. We trusted him.
Given the rain of the last 3 weeks, Mr. Andrew's recent illness and the gaping hole in the side of the house-my husband did much more work on this project than he wanted or ever expected to . This included all measurements and figuring out what and where to find the materials needed (the clap board is an unusual width) My husband had to put up sheathing and fix the roof line to protect from the rain. It took hours he doesn't have to spare. The bulk of the clap board wood work was left for Mr. Andrews who had said all was great when he got here yesterday. If we had not seen Mr. Andrew's work and also had had a deadline of any kind, we would not have had him work for us in the beginning. I feel we gave him a LOT of slack/understanding given the issues he had and how much time we waited.
Today, was totally mind boggling! The man just packed up and left. He apparently can not handle any questions or curiosity He did come back telling my husband his sons told him to take whatever we decided his work was worth. The original labor proposal was for $750.00. We furnished/paid for all materials. Mr. Andrews told my husband the work last board would be about $50.00.. The final payment was $700.
Again, we will not have him for anything ever again--given his bizarre reaction to my husband, we are sure he would not come back. The work he did finish was good. His communications skills are very poor.
"Sadly, I expected this review to be worse than it is. But I am happy he grade the work accurately. This angieslist member hired me because of a job I did for their neighbor ( another angieslist member ). I spent more than a month working on the exterior siding of their neighbor. That was 2 years ago. They not only praised that work, but they also join angieslist because of the work I did. They even wrote a review of that work (please see their review listed right here on my review list). He bought the siding I needed and I installed it to the best of my ability. He also bought all kinds of things that I could not use and were inappropriate for the job. This is the source of the bad communication. All the rest of the review is just a series of silly exaggerations that I think speak for themselves. It did reach a point when I let him know that I could not work for him anymore because he was distracting the work by his constant unnecessary comments and critics. I finished the job (but not the additional work he wanted me to do) And I asked him to pay me whatever he felt was fair…………. but before he paid me anything, he needed to understand I would never work for him again. In 30 years of contracting, I have never told a customer I would never work for them again."
"Hi [Member Name Removed], Thank you so much for working with me on all your past projects. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
All this work, which included having to go through a plaster wall, was cleaned up perfectly. I was extremley happy with the results and will definitely be using Jim again in the future.
"Hi Mr. [Member Name Removed], Thank you so much for working with me and my Son Chad on your past project. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
"Hi Mr. {Member's name removed}, Thank you so much for working with me and my Son Chad on your past project. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
He has was here on time, cleaned up each day, and kept my in the loop on the progress. Very happy with the completed work and would definitely rocommend.
"Hi [Member Name Removed], Thank you so much for working with me on your past project. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
"{Member's name removed}, Thank you so much for working with me and my Son Chad on your past project. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
"Hi [Member Name Removed], Thank you so much for working with me and my Son Chad on your past projects. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
"Hi [Member Name Removed], Thank you so much for working with me and my Son Chad on your past project. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
"Thank you [member name removed], It was a pleasure working for you and I thank angieslist for helping me know my neighbors. jim"
"While I appreciate the good review, I can't take credit for the work. I have never been to the address listed and I do not do paint work."
"Hi [Member Name Removed], Thank you so much for working with me and my Son Chad on your past projects. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
"Hi [Member Name Removed], Thank you so much for working with me on your past project. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
"Hi [Removed Member Name] Thank you so much for working with me on your past project. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Can you text me that you got this? Your friend jim"
I could not be happier with the work that jim competed, and i hope to hire him again when ever i may need additional work.
"Hi [Member Name Removed], Thank you so much for working with me on your past project. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
In a word, they were terrific. And trustworthy. And kind.
"Hi [Member Name Removed], Thank you so much for working with me and my Son Chad on all of your past projects. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
"Hi Mr. [Member Name Removed], Thank you so much for working with me and my Son Chad on your past project. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
"I'm not sure why this report is on my record in a negative light? The work was a labor only project (the customer bought and provided all the materials). I was paid "FAR" less than the exaggerated sum of $1,000 claimed. That alone is a distortion of reality. It took less than 8 hours total working time to complete. Also, I am not a plumber nor did I charge her for plumbing. She hired a plumber I recommended because she needed one.The writer of this report could not find anyone in her town to do the work. When first contacted, I refused the project because of the distance from my home. Month's later, I agreed to help because of her persistence. This project was never about time or money. I lost both. In view of this report (some 2 month's after it was complete) There is NO complaint about the quality of the work because the job was done well. It seems I took to long to do quality work?"
Jim is always professional, friendly, hard-working, and does quality work at a reasonable price. He listens to what you want, but also pulls in his expertise to make great suggestions. He suggested using composite decking material for the stairs so it would be no-maintenance. He also suggested using white boards for the risers and cedar on the treads - something I hadn't considered, but it looks fantastic. We're totally happy with the stairs and will definitely use Jim for our home projects in the future.
"Hi [Member Name Removed], Thank you so much for working with me and my Son on all of your past projects. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
"Hi [Member Name Removed], Thank you so much for working with me on your past project. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
"Hi [Member Name Removed], Thank you so much for working with me and my Son Chad on your past projects. Please contact me directly for any future work at my new email [email protected] Or call me at 716 603-2625 Your friend jim"
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