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Approved Pro
Approved Pro

Fire Water Pros

4.8(
19
)
Water Removal Recovery Service, Recovery Service - Fire or Smoke Damage, Recovery Service Service,

About us

Fire Water Pros offers emergency clean-up services for flood, fire, mold, and sewage damage. We provide water damage restoration and mold remediation services 24 hours a day, 365 days a year. Our team is on-site within 60 minutes of your call. Our immediate response teams consist of certified and experienced technicians who use the latest equipment to ensure your property is restored efficiently. With years of experience in water damage restoration, mold remediation, and disaster recovery, we work closely with homeowners, management companies, businesses, and insurance providers. Even if you are not working with an insurance company, we still offer the best pricing in the industry for the services you need. We adhere to IICRC standards and are certified in cleaning and water damage restoration services. Whether you have a wet carpet from a broken plumbing line, water in the attic from a leaking roof, or water in your basement, we have the solutions you need. In the event of an emergency or disaster, it's crucial to have a reliable source you can count on. Fire Water Pros. offers Emergency Flood Fire Mold Sewage Damage Clean-up, Water Damage Restoration, and Mold Remediation & construction services 24 hours a day, 365 days a year. We are on-site within 60 minutes. Our immediate response teams of certified and experienced technicians use the newest up-to-date equipment. We provide all that is required to get you back to normal. Our staff has years of water damage restoration, mold remediation and disaster recovery experience with home owners, management companies, businesses and insurance companies. Even if you are not working with an insurance company, we still can provide the best pricing in the industry for the services that you need., Adhere to IICRC standards, and carry certification for cleaning & water damage restoration services. It does not matter if you have a wet carpet from a busted plumbing line, or water in the attic

Business highlights

Se habla espanol
Emergency services offered
24 years of experience

Services we offer

Drywall, flooring, general remodeling, mold testing, remediation, water, smoke damage, painting - interior & exterior.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.819 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%
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Showing 1-19 of 19 reviews
John B.
Oct 2023
5.0
Yes, I recommend this pro
Five stars, phenomenal customer service, very kind, very responsive! On Christmas eve, 2020 our house sustained major water damage. We called Fire Water Pros on a recommendation. Early on Christmas day, the owner of the company, Chris Dailey, showed up ready to help us. They have been wonderful to work with - from the onset Chris made us feel comfortable and taken care of. His communication was excellent throughout, he really helped us navigate all aspects of the clean up - insurance, mitigation, and rebuild. Throughout the entire process, Chris made sure to explain all the steps involved, and was available whenever a question came up. The customer service provided by Fire Water Pros is the best we’ve ever received, helping us in a very stressful situation. We are now living back in our beautiful home, and are really grateful for the excellent service that Fire Water Pros provided us. We highly recommend their services.
Janet H.
Mar 2023
5.0
Yes, I recommend this pro
Just before Christmas we were faced with an impossible task of having to restore a home disaster in Johnson City, NY while remotely living in Charleston, South Carolina. In addition, this work, including some significant infrastructure upgrades, had to be completed in an unreasonably short period of time. Luckily for us FireWaterPros came to our rescue. They were on the scene within hours and managed the entire home restoration, and upgrades, to perfection, with little to no guidance. The leadership and professionalism exhibited by FireWaterPros was top notch. We were confident in every decision/choice they made. We heard from Chris during every step of the way and his communication skills were exceptional. The FireWaterPros were timely, efficient, hardworking, knowledgeable, hands on, very people/client pleasing, and the list of positive adjectives can go on and on. We highly recommend FireWaterPros without any hesitation. Our only regret is they are in New York, and not in South Carolina.
Lisa B.
Sep 2022
5.0
Yes, I recommend this pro
They did an amazing job!! I don't know what I would have done without them!! They went above and beyond to help us in every way!!!! I would highly recommend them!!
Matt M.
Jun 2022
5.0
Yes, I recommend this pro
Chris and his workers were very considerate about my belongings. They cleaned up nicely. They did a great job. They did everything they told me they would do. They scheduled me for repair as soon as the insurance company approved the claim, I highly recommend them for any water or mold damage clean-up.
Mary L.
Jun 2022
5.0
Yes, I recommend this pro
If you have fire damage and need calm professional folks to do things the right way, Fire Water Pros are the folks to go to.They helped keep me sane during the first parts of my fire claim. I would recommend them highly for any high quality remodel regardless of why you are doing the work.
Tammy K.
Jun 2022
5.0
Yes, I recommend this pro
It was a pleasure working with this team They were very knowledgeable and worked with me to solve the problem. The procedure to remove the mold was explained to me clearly. I strongly recommend their services.
Sarah B.
Jun 2022
5.0
Yes, I recommend this pro
A small kitchen fire stressed us out and the potential damage and cost of repair gave us even more to worry about, but, our stress was alleviated when we called Fire Water Pros to see about repairs and restoration. The price was manageable and they said everything would be back to normal. Guess what? They did the work for the quoted price and they were right, everything looked as good as it did before the fire! Great work and fair prices – would highly recommend.
Jimmy L.
May 2022
5.0
Yes, I recommend this pro
Fire Water Pros provided us with excellent service. They were courteous and provided us with accurate information about what was going on. I'm satisfied in what I've learned and will use them again if required.
John S.
May 2022
5.0
Yes, I recommend this pro
Wonderful trustworthy company. They helped me during such a stressful and frustrating time. They were so helpful and completed the work quickly. Thank you!
Michael K.
May 2022
5.0
Yes, I recommend this pro
They did a great job dealing with my water damage and working through my insurance. They were quick to come and professional in handling the work. I totally recommend them!
Evans C.
May 2022
5.0
Yes, I recommend this pro
After mold and some water damage was discovered in our walls, we had some major restoration to do. The place was highly recommended by a neighbor so we called and they offered the services we needed. I called a few other places to get a few estimates and the estimate I received from Fire Water Pros was competitive. I was very impressed by their quality of work and professionalism. They lived up to the highest professional standards, did the work in the stated amount of time and for the stated quote. I’m very grateful that our house is back to normal and the mold and water damage is gone. Just gone! I highly recommend them.
Brian D.
May 2022
5.0
Yes, I recommend this pro
$46,000
I had water damage in my first floor and basement. Fire Water Pros was very professional, prompt, responsive, and did a thorough clean up job.
Rosa H.
May 2022
5.0
Yes, I recommend this pro
$28,000
I had a pipe burst that ruined my entire house. I called several other restoration companies and wasn’t impressed until I called this company. They sounded like they knew what they were talking about over the phone and provided me with a lot of information. They also told me a timeline. Now the job is done and I am impressed. They stuck to their timeline and delivered on every promise made. I appreciate the customer service provided by their technicians and their office. It is hard to find a good company that will not take advantage of your situation. Thanks again!!
Elisabeth S.
May 2022
5.0
Yes, I recommend this pro
Excellent restoration company. They showed up right when they said they would and got straight to it. Every aspect of the house was managed and restored properly. Wonderful attention to detail.
Response from Fire Water Pros
"Thank you for your generous feedback, [Member Name Removed] , and for sharing your experience with our team. We sincerely appreciate the trust you have placed in Fire Water Pros. Your recommendation is invaluable to us, and we look forward to continuing to support you with all your future restoration and home improvement needs. Should you require any further assistance, please do not hesitate to contact us. Best regards, Chris and the Fire Water Pros Team"
William L.
Mar 2022
5.0
Yes, I recommend this pro
$70,000
in first time i call Fire Water Pros they were very kind in finishing my work and very respectful and very professional in getting my work done in time thank Fire Water Pros
Bobbie G.
Mar 2022
1.0
DO NOT HIRE! A smooth talker who cannot and does not stand behind his promises. Left me an absolute mess! It is going to cost me between $12,000 and $23,000 to repair the mess they left! I have several pictures if you need proof…[email protected].
Response from Fire Water Pros
"Thank you for taking the time to provide feedback, [Member Name Removed]. We value all opinions, and I'm sorry to hear about your concerns. However, there seems to be a misunderstanding, as we have no record of you being our client or having any interactions with our business. At Fire Water Pros, we strive to deliver excellent service and quality work to all of our customers. If there is any specific issue you would like to discuss or if you have questions about our services, please don’t hesitate to reach out to us directly. We would welcome the opportunity to clarify any misconceptions and better serve you in the future. Thank you once again for your feedback. We truly appreciate the chance to improve and hope to hear from you soon. Best regards,"
Anne B.
Apr 2021
5.0
Yes, I recommend this pro
excellent professional on time explained everything help me understand went above and beyond. substantial amount
Charlene J.
Apr 2021
5.0
Yes, I recommend this pro
The service was excellent. They did work for me a long time ago, and they were efficient and thorough. I hired them again obviously, and they were the same thing. They were on time, and they showed up when they said they would come. I don't have any issues with them. I highly recommend them, and I would use their service again if needed.
Collen C.
Apr 2021
5.0
Yes, I recommend this pro
$12,000
They work very **** ** it. The service went very well. They were here when they said. They take pictures of before and after. I was very pleased with their work. They were above and beyond. They were very nice people.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Fire Water Pros is currently rated 4.8 overall out of 5.

Fire Water Pros accepts the following forms of payment: CreditCard

Yes, Fire Water Pros offers free project estimates.

No, Fire Water Pros does not offer eco-friendly accreditations.

No, Fire Water Pros does not offer a senior discount.

Yes, Fire Water Pros offers emergency services.

Yes, Fire Water Pros offers warranties.