Michael Grimm Services, Inc.

I contacted Michael Grimm Services when it became clear that the two large poplars that were encroaching on my roof were likely to cause damage. I had called another company several weeks prior, but that company had failed to provide an estimate within a two-week period and eventually, after being contacted again, had stated that they were not equipped to do the job. My experience with Michael Grimm was completely different beginning with my initial phone conversation with the receptionist. An estimate, as promised during that call, was sent to my email address two days later. Once I agreed to the contract, a representative from the company was in constant contact with me regarding every step of the process: providing a probable time frame during which I could expect the work to be done, determining the actual date that the trees would be removed, inquiring as to whether I had any questions or concerns regarding the completed work. I was home the day the service was provided and was impressed with the diligence and professionalism displayed by everyone involved with the job. I unequivocally recommend Michael Grimm Services.

They called and mailed an estimate, we liked the price and hired them. When they came out, we made sure that what they trim off will never grow back, they confirmed, and we also asked them to make it look good. They did as best they could with what they had to work with considering the town trimmed it already on the street side all funny like so, they could only do so much. But we did wholeheartedly appreciate their honest effort. Thank you. Will hire again!!

They responded promptly to my inquiry, came by to look at the trees within days, sent a quote within days of looking at the trees and completed the work well before the 6-8 weeks they estimated it would be. On their first round they left one tree and took down part of the railing on my deck, but I called and they had taken the last tree and fixed the railing so you'd never know anything happened (I don't even know how they did it) within a day. I was amazed. Just in general, this company is super professional, responsive and their work is high quality and they definitely do not overcharge. I expected to pay much more than I did for those trees coming down. I cannot recommend them enough.

Showed up when promised and did an excellent job. Provided the exact treatment I requested with no sales pitches. The main office follows up with a call after any service to see if you are satisfied.

Crew showed up on time and were very skilled and professional. Entire job was completed in 2 hours including stump grinding, raking and cleanup. Very pleased.

I am a returning customer and asked Eric from Michael Grimm services to quote a large hardscape project for me at me residence. I met with Eric for 2 hours and provided him with the requirements/specifications of my project. Eric told me he would provide me with plans and a quote in 2 weeks. I waited three weeks and reached out to Eric for an update, he told me that he was busy and needed another week. I waited 2 more weeks and reached back to Eric after not hearing anything, Eric left me a voicemail response telling me how busy he was and said that they couldn't start any work for me until mid November. I called him back and left him a message stating that I was not concerned about start date I simply wanted the proposal that I have now been waiting on for almost 6 weeks.

Excellent, they are very good. They're actually coming out this Monday to do some more work.The prices are very good they're competitive. They did very good they cleaned up behind themselves. They're really excellent all the way around.

Very professional. Came when they said. Only took 20 minutes so paying over $400 I think it was expensive. Because of how long it took and the $400 price tag I would look elsewhere. When they came to grind the stump the machine left ruts in lawn. Told worker that was not acceptable he said his boss would call me. Still haven't heard from him.

Micheal Grimm Services worked the bucket truck into a tight spot, between (city) houses and removed the tree without a scratch to the deck or house. In fact, this removal is pictured on their website. Highly professional, their team has the knowledge, skills and equipment to do the job. Not the cheapest, but definitely the best! Exceptional and trustworthy.

They did exactly as asked for the price they quoted

Wonderful job from start to finish!! Dan is prompt and professional-He is most eager to please!! A+++++++++++++++

They were able to move our appointment up sooner than expected. The guys worked together very professionally and efficiently and even took a section off our fence down to get access to our yard and put it back up for us. We were very pleased and plan on hiring them again.

Initial consulting call was very quick and responsive. Price was competitive with other companies and was provided a clear estimate that explained the work to be done. Scheduled the work within a couple weeks after accepting the offer. The work crew was prompt and texted me before they arrived. All work was done professionally and the crew did a great job cleaning up everything afterwards. Would definitely hire them again.

very very good

They showed up on time to estimate the job and we had a quote within a few days. We got quotes from two other companies and Michael Grimm's was the best quote as it included stump grinding. The service was scheduled quickly and they showed up on time. Very professional and when they left the area was cleaned of all twigs and branches. We would definitely use them again

The crew came when promised, did all work and cleaned up all debris. Very professional and efficient.

Very well done

Overall a pleasure to work with and provides excellent service.

I have used Michael Grimm before and I am always very pleased with their professionalism, their courtesy and the way they clean up after a job. You would hardly know they were ever there. I will definitely use them again.

unknown

unknown

Wonderful! Came when they said - did the work professionally, had an ARMY of men and they were fabulous. Thorough and took care of where branches were falling in respect to my 2 neighbors' properties.

Last September, when the work was finished, we paid the $6,980 called for in Grimm's proposal. The drain went in OK, and seems to be functioning as intended. But the seeded area northwest of the house and in the side yard did not respond well because it was now excessively wet--an area that was dry was now excessively wet. We were told that this condition was just temporary, and that it should dry up. That didn't happen, and it was very wet in the spring, when the Grimm people discovered a broken drain pipe that had apparently been crushed by the heavy backhoe they brought in to excavate the area that received the crushed stone and new drain pipe. To clarify, an area had been dry prior to when Grimm started the project became very wet after an older drain pipe that had been working fine failed because it could not take the weight of Grimm's backhoe. Grimm wanted $860 to fix the problem, but we found someone else who did the job for less. Grimm, as a part of this second ($860) proposal said "Note: Repair lawn installed in 2015 with soil, seed and penn mulch, approximately 160 sq ft, at no charge." That didn't happen, and much of the back and side lawn is not good. Apparently that "at no charge" offer only held if we paid them to fix the problem caused by their backhoe. It is interesting to note that included with the original Grimm proposal was a statement that read, "Hardscape Guarantee - 1 Year Full Guarantee This guarantee will cover any and all problems occurring with new Hardscapes installed by Michael Grimm Services, Inc. as they pertain to workmanship and structure. 1 Year guarantee includes all labor and material costs." An online dictionary defines hardscape as "the nonliving or man-made fixtures of a planned outdoor area." The cobble area presumably qualifies as a hardscape. I would argue that "any and all problems occurring with new Hardscapes" includes the broken pipe and subsequent lawn damage. After all, "any and all problems" seems a rather broad claim, and the Grimm people might reasonably have anticipated this problem and assumed responsibility.

unknown

unknown