Kumar Air Conditioning, Inc.

nice job

My unit went in for a cleaning and came back broken TWICE. They refused to take the charge off my card, and I actually had to have my lawyer call them. The owner didn't want to take responsibility for breaking the unit. HEADS UP..they have been to small claims court a number of times for similar situations. DO NOT USE!

The work was completed as scheduled.

Worked fast and clean, but anxious to finish and leave. Did not inform me on ways to keep A/C working properly over the long run. The only contact made was after 3 months they sent me a card about storage and maintenance for over $200.

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They came when they said they would, evaluated my existing/dying AC unit accurately - not worth repairing - and helped me take it out of the window. Their bill was modest and their personnel very pleasant.

Came after 4pm, which was within time frame wanted, since heat wave in effect. Worked fast, machine up and running in about 15 minutes. They took my old machine away also. After they left noticed 2 small screws omitted from sides up front. Couldn't put them in myself, but left it alone since it didn't affect anything. Used silicone sealant around machine as final seal. Wish they gave more info on caring for machine down the road, otherwise service was good, and kept work area clean. Although expensive, will use them again if needed.. Purchased new machine with delivery and install.

Called me promptly the morning after posting my ad with ServiceMagic.com. Sounded reasonable, and we set an appointment with a 4 hour window during which the repairman would arrive. He called me before arriving, showed up on the early side, was good with my wife and daughter in my absence. He said he didn't hear the compressor kicking in on my unit, and I'm not positive if I can trust his decision about it being part of the problem, but I'm going to go with what he said and get a new unit (though not through them, just on my own). I didn't have them repair it, just paid them for the service call and that was it.

We got off to a bad start when the servicemen missed our first appointment. Access to the building ends at 5 p.m. and they couldn't make it. They came the first thing next morning, though, and were pleasant and efficient in dealing with the problem.

Tech arrived to remove through the wall ac for steam cleaning without work order--had to reschedule appt. When I called to confirm time for return and reinstall, was told my ac was not working, needed new motor. Ac was working when I left for work that a.m.--tech said I had unplugged it. My super was in my apt while tech was there and saw him disconnect it himself. After unpleasant conversation w/owner he agreed to replace motor, steam clean and charge only for cleaning. Scheduled dates for return came and went necessitating another unpleasant talk with owner. Ac is now back and working--for now. Overall=poor mechanics & communication.

Very cooperative and accommodating!

Arrived nearly 90 minutes late for a Saturday appointment (someone called in sick at last minute) at my office and then did not bring a ladder. Had to reschedule for another day. Did a good job when they arrived, but got resistance when I called later and needed them to return for an adjustment. Ended up taking care of the problem myself.

came promptly and did a very thorough job. While initial quote was reasonable, they seemed to take a long time and the final bill wasn't as inexpensive as I thought it would be. With 3 guys there you'd think they would be more efficient. Still, they did a good job and were pleasant and fastidious.

Cool Air did a fine job. The a/c was removed, steamed cleaned and re-installed a few days later in tip top shape. I would recommend them to anyone.

Representative called to say he would be late. After inspecting my unit he said it would cost $250 to clean and recommended I not do it, but get a new machine and have it serviced regularly to prevent the problem in the future. No charge for service call.

Robert installed a microwave that we bought. He was on time, polite and did a great job

Super fast service, friendly and knowledable - worry free! Highly recommend.

Recommended right air conditioner for our needs installation was prompt and professional explanations on how to use clear and to the point

Courteous, thorough and efficient. Thanks for a job well done!

No complaints

very careful and attentive to cleanliness and detail; system cleaned and charged, as contracted.

The actual servicing of my air conditioner went very well and I was very pleased with the outcome. I would recommend that if you book an appointment, make sure you get a firm return date and then call a couple of days before the return date to confirm. Also, try not to wait until the weather gets warm because they do get busy. Make sure you keep track of all the screws for the cover and be sure to supervise the re-installment of your unit to be sure everything is done properly. I'm enjoying my 14 year old unit and hope to squeeze at least another year out of it. I should have done this servicing long ago.

Pretty reasonable when he arrived, but an hour after the prescribed time window which was a bit annoying.

Great!

They arrived on time and did very good work. I will continue to use them to clean out the vents of my dryer every year.