Strawbridge & Jahn Inc
About us
Average of 6 employees, we sub-contract out: electrical-plumbing-HVAC-Masonry. We generally bill on a bi-weekly basis in relation to our billing cycle.
Business highlights
40 years of experience
Services we offer
General contractors
Amenities
Free Estimates
Yes
Reviews
4.47 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
Showing 1-7 of 7 reviews
Thomas H.
Feb 2016
unknown
John W.
Jan 2016
unknown
Daniel G.
Jan 2016
unknown
Deirdre R.
Jan 2014
Please see below for reasons why we can only give Sand J an and quot;Fand quot; on all metrics above
Our tile is discolored due to use of a product that was inappropriate for the application according to manufacturer's instructions. Sand J made an attempt to make an easy fix after much pushing on our part. Once it was clear that there was no simple resolution, we were left to deal with the problem ourselves and sent a message telling us to and quot;enjoy our new space.and quot; Note: Sand J did use a subcontractor to perform this work, but the defective product was used after much urging by Dan Strawbridge.
During the investigation of the problem, our custom-built shower began to have standing water on the floor. Once again, Sand J made an attempt to find an easy source of the problem. Once it became apparent that the shower needed to come out to identify the source of the problem, Sand J insisted that standing water in the shower was and quot;normal.and quot;
We then conducted a thorough review of the project, including review by a structural engineer, only to discover that Sand J had caused a structural problem in our home while rerouting pipes. Once again, Sand J is totally absent despite our request that they help us and fix the problem.
Before we had problems in our bathroom we had enjoyed working with Sand J and their crew. However, if this is how they handle defective workmanship -- problems that now go far beyond what was in the scope of the renovation -- then we can not recommend that anyone work with them. This is truly a sad state of affairs.
Our tile is discolored due to use of a product that was inappropriate for the application according to manufacturer's instructions. Sand J made an attempt to make an easy fix after much pushing on our part. Once it was clear that there was no simple resolution, we were left to deal with the problem ourselves and sent a message telling us to and quot;enjoy our new space.and quot; Note: Sand J did use a subcontractor to perform this work, but the defective product was used after much urging by Dan Strawbridge.
During the investigation of the problem, our custom-built shower began to have standing water on the floor. Once again, Sand J made an attempt to find an easy source of the problem. Once it became apparent that the shower needed to come out to identify the source of the problem, Sand J insisted that standing water in the shower was and quot;normal.and quot;
We then conducted a thorough review of the project, including review by a structural engineer, only to discover that Sand J had caused a structural problem in our home while rerouting pipes. Once again, Sand J is totally absent despite our request that they help us and fix the problem.
Before we had problems in our bathroom we had enjoyed working with Sand J and their crew. However, if this is how they handle defective workmanship -- problems that now go far beyond what was in the scope of the renovation -- then we can not recommend that anyone work with them. This is truly a sad state of affairs.
Judith W.
Dec 2012
We are just nearing the end of our bathroom renovation, and I can't speak highly enough about Dan Strawbridge, his workers, and our total experience.
Dan is a straightforward guy who doesn't try to pull one over on the customer. We first met with Dan to get an estimate for our bathroom remodel. Unlike a previous contractor we almost used and who was extremely reluctant to share how things were being priced out, Dan was very upfront about his costs, what he would charge us and what his markup would be. Honesty goes a long way! We started the bathroom and quot;gutand quot; in late October. The house was prepped with plastic dust protective sheeting at key points in the hallways, protective floor covering for heavy traffic areas up the stairs and around the area outside of the bathroom. The first weeks involved a lot of messy work, but every day the house was cleaned up and we didn't experience any inconvenience. Even the dust was kept to a minimum. Now that we are almost finished, we are just thrilled with the high quality of the work. Every little hiccup along the way (and they always happen no matter what project you are doing!) was met with rapid response. Dan was always checking in. When something didn't go quite right or when we needed to run something by him, he was there to troubleshoot and/or advise. It's pretty obvious he has a good reputation around Ithaca--he can move mountains! When it looked like our project was going to be held up because the building inspector was going to be away for a week, Dan arranged for the inspection to happen BEFORE the gentleman left town.
Every step along the way, we've been happy with how things have gone. We are in the process of the finishing touches right now. The bathroom is beautiful!
Our next project will be renovating our basement laundry room, and we will definitely have Strawbridge and Jahn back to do the work.
Dan is a straightforward guy who doesn't try to pull one over on the customer. We first met with Dan to get an estimate for our bathroom remodel. Unlike a previous contractor we almost used and who was extremely reluctant to share how things were being priced out, Dan was very upfront about his costs, what he would charge us and what his markup would be. Honesty goes a long way! We started the bathroom and quot;gutand quot; in late October. The house was prepped with plastic dust protective sheeting at key points in the hallways, protective floor covering for heavy traffic areas up the stairs and around the area outside of the bathroom. The first weeks involved a lot of messy work, but every day the house was cleaned up and we didn't experience any inconvenience. Even the dust was kept to a minimum. Now that we are almost finished, we are just thrilled with the high quality of the work. Every little hiccup along the way (and they always happen no matter what project you are doing!) was met with rapid response. Dan was always checking in. When something didn't go quite right or when we needed to run something by him, he was there to troubleshoot and/or advise. It's pretty obvious he has a good reputation around Ithaca--he can move mountains! When it looked like our project was going to be held up because the building inspector was going to be away for a week, Dan arranged for the inspection to happen BEFORE the gentleman left town.
Every step along the way, we've been happy with how things have gone. We are in the process of the finishing touches right now. The bathroom is beautiful!
Our next project will be renovating our basement laundry room, and we will definitely have Strawbridge and Jahn back to do the work.
Response from Strawbridge & Jahn Inc
"I would like to take this chance to Thank You, and your husband, for having Strawbridge and Jahn into your home to work. It was a pleasure working with you along the way, and watching a wonderful bathroom space take shape into what hopefully is your desire. We always love hearing these types of comments, and they never get old. Thank you once again, Happy Holidays, and it sounds like we'll be seeing you in the future. Dan Strawbridge Richie Clark Strawbridge and Jahn Builders."
Thomas H.
Oct 2012
see above, went well throughout.
Betsy S.
Sep 2011
They coordinated the whole job an other services that had to be done including lead, capsulation and roofing work. They also arranged for someone to paint the trim and the entire inside of our home. We weren't living here at the time so he was able to communicate and coordinate all the work that had to be done. Also, when I visited I noticed there was an old tree and I was nervous about it because of one of the branches. He then contacted a tree specialist and they were able to get the tree down. They did a ton of work! I would recommend them to anyone. They were very knowledgeable. He went above and beyond!
Licensing
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FAQ
Strawbridge & Jahn Inc is currently rated 4.4 overall out of 5.
Yes, Strawbridge & Jahn Inc offers free project estimates.
No, Strawbridge & Jahn Inc does not offer eco-friendly accreditations.
No, Strawbridge & Jahn Inc does not offer a senior discount.
No, Strawbridge & Jahn Inc does not offer emergency services.
No, Strawbridge & Jahn Inc does not offer warranties.