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Maria Antonia G.
Phylis is very professional, punctual, and meticulous in her work. The materials, toilets, vanity, etc., recommended for the three jobs described were excellent and her design is elegant, yet conscious of prices. On the last occasion, I was overseas and asked Phyllis to help me in the installation of a new shower in my bathroom because I had just had a knee-replacement surgery and felt that I would not be able to get in and out easily from the tub I then had. As always, she delivered superb advice and materials, with elegant taste. The price quoted reflects the expenses in materials for the new shower.
Description of Work
I have used Builder's best at 2309 N. Triphammer Road, and the services of designer Phylis Vrooman three times: for the remodeling of a Master's bathroom in my house in Ithaca in 2012, the remodeling of my kitchen in 2013, and the addition of a new shower in the Master's bathroom. The price quoted reflects the expenses in materials for the new shower.
From the time that I first contacted Phylis to the time that the job was completed, Phylis always proved to be the consummate professional: on time, accurate, tasteful, and also worked with a sense of humor. The only things that she could NOT help me with were if I wanted vinyl floor covering to be replaced (I picked that out with another local vendor). Phylis came to the house, took all measurements of the room and its built-ins, and then was able to advise what to replace things with. I never felt that she was strongarming me to do anything I didn't want to do; I already had a feel for what I wanted and she helped to refine that idea for me. I also found it extremely helpful to have someone herself with years of construction experience to do all the ordering, etc. of merchandise. She went through catalogs and I met her at the store and saw some samples, and what wasn't there was able to look at catalogs. Items were presented within several price ranges, and when I indicated something that she hadn't marked, she might be able to tell me the pros and cons of that item. Anyway, I ordered my new tub, corian tub surround, corian vanity top and inclusive sink, toilet (had to fit within a small space) and all hardware and light fixtures from Builders Best, and what was so wonderful is that she was able to work directly with my contractor to ensure everything was delivered when he needed it, and I didn't have a garage-full of items that were going to sit around forever until used. Then after the job Phylis came out to see how the contractor had done, and also called me to thank me for the business. She beat me to the punch as I wanted to do THAT with HER!! I would recommend Phylis and Builders Best with no reservations at all. You get what you pay for....
Description of Work
Needed someone to help me redesign my small, ranch-house master bath and help me to determine what to keep, what to replace, and with what (given that space is limited). Phylis came to the house to consult, provided a quote about replacing tub, vanity top/sink, tub surround, toilet, hardware, and light fixture. All those items were then purchased through Builders Best and Phylis coordinated with my contractor to ensure everything was delivered when he needed it, and not too late or too early.
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