ACM Basement Waterproofing, Inc.

ACM changed their schedule to accommodate our availability (one of our children was hospitalized). The crew arrived promptly, reviewed the job with Ray, whom we first met to discuss the project. They sealed off surrounding areas to assure dirt and dust was contained to the work area. The team, Mike, Danny, Walter, Greg, and Victor introduced themselves, and proceeded to do the job. They were very well organized, and worked efficiently. They finished the job by 4PM, sooner than promised. Mark, the owner, later came by to see the job and make sure we were satisfied with the workmanship. This crew was professional and courteous, and we would highly recommend ACM.

Mark seems to be very knowledgeable about his work and made us feel comfortable in trusting him with our house. He and his team were courteous and professional throughout the 3-day job. They left all their work areas clean each night and after wrapping up and made quick work of a very labor intensive process. Would definitely recommend.

Gave a reasonable estimate without suggesting any unnecessary fixes, came punctually and did the work, cleaned up well, everything is working fine.

It went really well. The entire crew was very respectful of me and my home. They did a very professional job.

It went great! Mark and his crew came on time, were neat and did an outstanding job eleminating our water problem. They were very knowledgeable, courteous and made a difficult job look easy. We couldn't be happier. I reached out to Mark several months after our job was completed for assistance on an unrelated water issue. Mark was kind enough to offer advice and helped me without any compensation. Truly a fantastic company that you can trust which is hard to find.

They did a great job with no mess.

They did a GREAT job! The were very professional! The price was very reasonable! They were very clean and did good quality work!

Mark's team spent several days creating a trench around the entire interior walls of our basement, with a pump in the corner, leading to a drainage pipe to the outside. All went just as Mark had described. Once the process was complete, we were able to turn our basement into a comfortable den, musical studio, and sewing room. The work was done eight years ago and our basement is still dry! Thanks ACM! It was well worth the cost... Our basement is now our favorite room in our house!

We hired ACM to do the work and their service was exceptional, they were timely, professional, the staff was quite competent. We had our old system replaced and our basement elevated. We are thrilled that over the past year our pump has gone off only once, for a brief period of time during a very heavy rainfall. We no longer are pumping for days at a time, worrying about flooding or having to deal with large amount of water at our curb. It is really quite relief to not have to be dealing with pumping 24/7 for days at a time ACM came and did a yearly inspection and fixed a minor problem promptly. We highly recommend ACM

Mark and his team did an exceptional job installing a french drain in my basement. My basement is 14x11 and the entire job was carried out and completed within 3 days. I would highly recommend hiring ACM for any basement or waterproofing needs!

ACM is the most professional home improvement company I have ever worked with.  Not only did their team treat our home and family with the utmost respect, they did an outstanding job leaving our home in impeccable condition and ready for the next phase of work. They were at our house for several days and it was a pleasure to have them around. WE HIGHLY RECOMMEND THEM - fair, honest, knowledgeable, respectful. Highly personalized service.

ACM did a wonderful job waterproofing my basement so that I can finish it. The owner Mark was responsive and available for any and all questions, his team did an amazing job completing the work in three days, and they left everything very neat and tidy. Then at the end of the job, Mark drove all the way out to check the completed work and answer any questions about the new system.  I highly recommend ACM Basement Waterproofing, they did an amazing job start to finish! 

excellent. The project was well explained and all questions answered before contract signed. Owner arrived with work crew on date and time agreed upon and introduced me to crew manager and examined and confirmed work site. All members were polite, efficient, worked like dogs despite severe heat and humidity. All waste was removed in their own trucks and area left clean and tidy. I was able to ask questions and review work site as the work progressed. at completion of job,I had a final walk through with the crew manager who showed me the new system, explained again how it functions and showed any changes or adjustments that were made. I also received a follow up e-mail and phone call for any remaining questions or concerns. I am very satisfied with the communications, work, and feel sure this system will solve a nagging problem that has plagued my basement depending on soil and weather conditions.

Several years ago I called these guys to get an estimate on my waterproofing needs. Owner showed up and was very knowledgeable. He let me know that the only real solution was a french drain. I however did not listen until after trying other options and the probelem geting worse I finally called him back. They were professional and did everything promised. Great to work with

After some torrential rains, we had a flood in the basement. On Angie's list, we saw ACM Basement Waterproofing and read positive reviews. We called after hours, left a voice-mail and were pleasantly surprised to get a call back quickly. An appointment was made, confirmed by email, and Marc came for the free estimate. We were impressed with his knowledge, his pleasant personality, and his detailed explanations. We hired ACM. They did the work in one day. We did not have to move anything for them. They moved out stuff and put it back when they were done. They even removed the old sump which had become useless. We are very satisfied with their work.

Owner inspected the site, answered questions, provided detailed explanations and offered a written quote to waterproof a basement room with post-storm flooding problems due to possible hydrostatic pressure. Their quote was not the lowest of four quotes submitted; however, after reviewing all the quotes and their details, I found ACM's job specifications as the most detailed and thorough (i.e. not cutting any corners). Their workmen were courteous and professional. The work place was kept clean throughout. When encountered unexpected issues, the supervisor on the job and the owner were in constant contact with me to work on solutions. Finally, despite some tight spaces and oil lines below cement floor, the job was completed on time. We'll find out if the system will prevent any flooding problems in the future. I hope it does. In the event that it doesn't, the company guarantees to come back to fix any problems without any cost, and the job has a 20-year written warranty for its workmanship and materials. Well done ACM!

Mark took the time to explain everything to us, more than once and always answered our calls. Mark is a very  nice and honest person clearly good at what he does.
The work was done very professional and did the job in one day.
 they were fast and super clean
 We would highly recommend Mark.
Thank you Mark  for your  great work 

Following a renovation a number of years ago the new basement area was lower than the orignial by 8 inches.  Living close to the bay we started having a problem with ground water coming up in the basement and had a french drain system put in a number of years ago, while that kept the basement dry the pump seemed to run all the time, even with just a little bit of rain.  For days after water would just be pouring into the system and the pumps would be pumping every 20 seconds round the clock.  One time the pump burned out and we had to improvise with smaller pumps and hoses until we could get it replaced.   Mark and his staff assessed the problem accurately (the original drain and sump pump was placed to low and were now in the water table not above it)
ACM did the work quickly and efficiently, were very careful and responsive to our concerns and questions.  Mark always answered our calls and took the time to explain everything to us, more than once.  The work was completed in a very timely manner and I'm very happy to report that we have had not been pumping at all, even following the recent rains, and even though some of our neighbors pumps have come on.  It is a  big relief. We couldn't have asked for a better outcome.   Mark and the ACM staff were terrific to work with, conscientious with drop cloths and clean up, were always on time, and quite professional.  I couldn't give them a higher recommendation.

Job was done professionally, in a timely manner and the cleans up afterwards was terrific. Service to the system was performed in July 2015. Again the work was done very professionally and neatly.

unknown

They were really nice and honest and gave me a good price for my big job. I checked them with the BBB and they checked out

JLS

unknown

Everything went well.  Very professional from the initial estimate to the work done.  The work was started and completed as promised. The owner was very easy to talk with.  He patiently explained everything to me before and during the work contracted for.  He answered all my questions and concerns.  The staff were all professional.  Not only did they do a wonderful job, but job prepping and clean up was thorough.

It was an excellent experience. It took them just a day to do the work with 3-4 workers.

They did fabulous work. Their price was very reasonable.