
All Island Fence and Railings
About us
All Island Fence & Railing is a full service fencing company. We have over 35 years of fencing experience, three locations throughout Long Island, and staff to help you along every step of your project. We Mark out utility (gas, electric and water) lines before each installation to protect our customer, customers property, employees, and communities. We are licensed, insured and bonded. Thank you for considering All Island Fence & Railing for your fencing needs!
Business highlights
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 5% | ||
| 3% | ||
| 4% | ||
| 4% |
"The fence on your CONTRACT that you signed off on is exactly what you received and got installed. You and our sales consultant discussed it and you chose it from the brochure and its specifically made for dogs- it is called PUPPY RAIL on our Morgan series and it is what you received. They do not make anything else that has the spindles spacing any closer in aluminum. Our crew worked on your project for two days and it wasn't until the end of the 2nd day that you decided that you did NOT like it and at that point the entire job had been installed. Yes, the first day you didn't pay us because you SAID the job was completed which was no problem, but the 2nd day you wrote a check out for less than what your BALANCE due was and a note that says " this is what I think your job is worth $1600 for your material because i did not like it, and $1650 for your labor" meanwhile your balance DUE was $4900 not the $3250 you said was what you thought the job was worth after you gave my crew that check is when they called the supervisor and YES he did say if she doesn't give you a check for the payment in full then lets just take our fence back. A contract doesn't work like you think it does... YOU can't name your own price after you have have signed and agreed to an amount just because the fence you chose and watched the men installed for TWO days ended up not to your liking. Maybe if you would of told us when we installed the first 2-3 sections we could of stopped and figured out a solution but you ONLY brought up the fact that you had gotten the wrong fence installed (which you did not) at the end of the 2nd day when you had to pay and you tried to name your on price."
"Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again"
"Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again"
"Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again"
"Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again"
"Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again"
"Thank you very much for your review!"
"Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again"
Noticed your response when I went back to find a new fence company to complete the job I wouldn't let you complete last year. You're right, it wasn't you, it was me. I just couldn't understand your expert crews excellent english and them cracking the main drain to my pool was my fault for not flagging to them that they were digging two feet from my pool filter and there were likely pipes in the area. Hey, at least they were smart enough to cut and run after water started filling my yard so my wife could handle it. Thanks for clarifying. Keep up the good work.
"we apologize for your experience with us. We want to assure you that the crewmen you had at your house were and have been qualified to work with us for years, and yes, while they do not speak perfect English they do speak it and understand it very well. In your case the rep was not really clear on where the fence line was going and the crew did not want start without first rectifying with you the homeowner where you wanted the fence to go. Your pool draining pipe was not visible - We mark out all of our jobs for the main water, gas and electric lines but they do not mark private installed lines (sprinklers or pool pipes) and unless the homeowner tells us approx where they are - we are not able to see them. We are sorry this happened, and about your experience with us!"
the issues i had was that they don't communicate after the sales and its very hard to get a sense of when and how they will execute the project.
the contractor are are and and the quality is good, i had some issues gap under the fence but they came and fixed right away.
the price was not to high and not cheap, i think overall they are doing a very good job and there is high value for the money you spend.
"Thank you very much for your review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again"
"Thank you very much for your review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again"
After showing the estimator the previously taken down fence that needed to the taken away, the estimator only wrote 20 linear feet on the contract, and we didn't catch it. Called the company and talked to the owner, he said he would not be able to honor a verbal agreement, and would only agree to take the fence away for an additional $120 in fees. The estimator then calls me to tell me, he did not remember seeing the previously taken down fence, which is pretty unbelievable, its literally in the corner of the yard; straight line of sigh from where the fence will be erected. He insisted the best he can do is charge an additional $100 to take all the fence away. The moral of the story is, make sure you read every line of the contract when dealing with this company, because apparently what they say verbally isn't what's they'll uphold. Perhaps verbal agreements aren't legally binding, but a man's word use to mean something.
"I am sorry about your experience with us. We spoke with the sales rep that you dealt with and asked him to be more careful with what promises verbally vs what he writes on the contract. As you can tell from previous reviews this is not how we conduct business, but our reps are human and they do make mistakes and he truly does not remember including what you already had taken down as part of your contract. The extra money you were being charged was just covering the cost for us to go and dump your old fence we were not trying to take advantage of you or the situation. We are truly sorry again!"
"Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again"
The installers, Henry and Carlos, came at their appointed time. Henry went over all the details to make sure the job was done right. He informed me that the job will not be completed that day because they needed time for the cement to cure before they hang the gates. Two days later they came back to hang the gates. Henry and Carlos did a great job and were very respectful and courteous. The company is very professional.
"Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again"
"I apologize if this was your experience with us back in 2013. I've researched your account and there is nothing noted of your discontent back then, or any recent issues or visits to your property since the original installation.Unfortunately, I cant speak intelligently of a situation that transpired over two years ago however that is not how we conduct our business then or now."
"Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again"
"Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again."
"Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again."
The workers who came were excellent and did a great job with the install. They did the work in half a day. Then they came back to hang the gate on the cemented in steel posts. All work was does right, all posts cemented in. Cleaned up work area,
I would definitely recommend this Fence company and would use again.
"Thank you very much for your feedback. We are sorry for the lack of communication on our part, we will continue to improve our customer service area to help prevent the same problem in the future. We look forward to servicing you and our communities for years to come."
"Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and products available. We appreciate your business and look forward to serving you and our community for years to come ! Thank you again."
The installation crew arrived 3 June 2015 shortly before 4 pm and went to work. They were done around 5:30 a left a few minutes after. They cleaned up whatever debris there was. They cut rectangular holes in an existing vinyl post to connect with the new pieces. The fence is level and plumb; I saw the man check it with a level and make adjustments as he went. They put concrete around the base of the posts deep enough that they could cover the concrete with dirt after installation. Great job!
"Thank you very much for such a positive review. We all work very hard at All Island Fence & Railing to make sure our customers get the best service and product available. We appreciate your business and look forward to serving you for years to come ! Thank you again."
"We thank you so much for your kind and generous words. We couldn't be happier that you chose our company for your fencing needs. Everyone in this company works hard to please our customers. We look forward to working with you in the future. Thank you !"
Licensing
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