All Island Fence and Railings

Do yourself a favor and DO NOT USE this company. First off, like the other reviewer said, if you went through Home Depot and had a bad experience with this company, I suggest you call Home Depot directly. Don't bother calling the company because they will not help you. Home Depot should know what kind of people they are in business with. I had a fence installed by this company recently. We had everything mapped out before the installation day. I have an irrigation system, and the piping runs at the fence line to the backyard on the side of the house. I informed the installers that it was there, and I even showed them exactly where they ran. Despite all of that, they still cut not only mine but my neighbors? piping. On top of that, they left tons of nails and screws in my backyard for my dog to find and step on. I had to buy a magnet to get them up, and I'm still not sure I got all of it. The last thing, I'm not sure what they did, but they completely destroyed my grass.

Excellent job!! Fence is looking great

They did a great job!

Ok

Overall we're happy with the fence, but have many issues with the company and job. We don't recommend them. From a sales perspective, it was not smooth. Patrick was inefficient to deal with. He does not use email correctly. Worse, he does not seem to want to deal with women. My wife was coordinating everything and All Island would not contact her or respond to her repeatedly. They always reached out to me. I asked them no less than 5 times to change the contact info to her. They never did. They would reply to me and remove her. When it came to the contract, they digitally signed my name without my consent. I never saw or signed the contract. Patrick told my wife verbally they would remove dirt. When we asked the crew to do so, they said they can't. When my wife spoke to Patrick, he said we should check the contract as it says no dirt removal. Again, the contract which I did not sign. After the job, there was a difference of $8 as a balance and they called me (again not calling my wife) to settle this balance. When I expressed my disappointment with the job, they still insisted I pay the $8. I did cause $8 is enough to be done with them forever. We don't recommend this company. Upon further inspection, after days of rain prevented inspection, the crew left a mess including two saw blades in the grass and multiple screws and nails. My kids were very excited to play in the new space. Luckily I was able to catch this stuff before one of them stepped on one of these sharp items. There was also debris and garbage. The crew needed to do a much better job with cleanup particularly as they knew we had young kids. This was an $8k job, not something insignificant.

They were professional and did a quality job.

Office manager Jerry and his assistant Brian are the epitome of horrible customer service. I asked for the advertisement for the company to be removed due to my no solicitation request and they refused. He even went on to tell me that it's not illegal. Ignorant of the law.

Well done

They arrived within the agreed time. Removed and took away old fencing, installed new PVC fence. Backyard was left clean.

The salesman was very experienced, he answered all our questions and concerns. The price was very good, and the team of installers were just great. They did a great job with the installation. They removed the old fence and cleaned up the entire area before leaving. Highly recommend All Island Fence & Railing.

BEWARE! STAY AWAY! If we could give 0 stars we would Unfortunately, like many others, My husband and I were deceived by the seemingly good reviews. After a google search, I came across â all island fences and railing. They came to give us a quote which we were satisfied with. Upon installation, my husband paid them a portion of the total amount. My husband realized that the measurements that we had agreed upon, and were also written by the company in our contract, were incorrect. When my husband addressed this issue, he was brushed off and given minimal options. I am which none would leave us satisfied. Because they made a mistake on measurements our options were to accept the incorrect measurement without compensation or allow them to fix it by allowing them to drill a new hole for the posting on our freshly paved driveway. The foreman Juan and his crew were entirely unprofessional, rude, and disrespectful. He even got physical with my husband. We are left with an unfinished job and no resolution in sight. I wish things had not ended up this way. It is poor customer service to treat your clients with such disrespect. We work hard for our money have three children and are now left to fix the mistake of someone else. After the encounter, my husband filed a complaint with the better business bureau. The response received from all island fences and railing was completely falsified making my husband seem like the aggressor. When in fact my husband called the police out of fear. Unfortunately, the police did not arrive until Juan and his crew had left. But little did they know that we have cameras all on our property. They will probably reply to this comment again trying to make it seem that we are at fault and continue to try and cover up what occurred that day. Please do yourself a favor and avoid this company. If you read their bad reviews, you will see that they arrogantly respond to each one offering little resolution and placing the blame on each customer. We are extremely disappointed and hope this never happens to anyone else ever again.

We are writing this review in hopes the this doesn't happen to anyone else. We had gotten the recommendation to use this company for a new fence by a friend. The background is that we recently bought a house and are renovating. We currently don't live in the house and live a couple miles away from the house. We were looking to redo the back and front yards. So currently our house is surrounded by big piles of dirt. We only wanted to redo the back fence and front two side fences due to damage. We met with Anthony and we have to say he was very nice and attentive. He went over what we wanted and was able to get us a quick quote and an appointment for installation. We told him that we only wanted the back and front fence, we would mark off where the fence would go and that we wanted to have the fence line up with the side fences. We also told Anthony we would obviously be putting grass sod down since its all just a big pile of dirt. We signed our contract. The day our fence went in my husband was there for the first half of the installation. We weren't told we needed to stay but my husband wanted to make sure they had no questions. Unfortunately my husband had to leave and I could not stay because we are both healthcare providers/first responders and also have a baby at home. He was able to see the back fence placed perfectly. When we went back to the house when we could we realized the fence on the left front side was too low. If you open the gate it slides along the ground and isn't even with the other side gate. We wouldn't even be able to put grass down because the opening wouldn't move. I am not a fence professional, but if there is existing fence, I would make sure they line up. After we realized this happened we called Anthony and he told us he would work on it. He then told us we would have to buy an entire new fence and pay for everything again for that side. We asked to speak with someone from the company and that is when my husbands conversations with Jenn began. She was rude, condescending and unwilling to help. We even offered to pay for labor. My husband was told it was our fault, we should have stayed, and it wasn't in the contract that they had to line up with the old fence. I am sorry we have a baby who needs our care and patients that need our time. The contract is vague, I am not a fence professional, but I would assume it would be common sense that you line up fences. If you cant you would contact the home owner. My husband asked to speak to someone else besides Jenn because of how rude she has been to us. She wouldn't let him talk and hung up. It is sad that this happened. We would not recommend this company.

Super friendly staff. They did a great job!

The process from beginning to end was executed very well. I got a quick estimate and received quick replies once I decided to go with them. They provided very competitive rates and timing. I got a privacy fence in the backyard and a gate on my driveway. When I am ready to do my stair rails and front of the house I will be calling them back.

Great work

Very efficient and pleasant installers

Very professional. Great clean up.

Provide a fair and reasonable estimate. Very professional, arrived on time, executed work in a timely manner.

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This company was absolutely the best out of every fence company I had interviewed! In my 65 years of having different kinds of fences installed in 2 different homes, I have never seen such quality, knowledge and workmanship as I have seen in All Island! My salesman Michael B. was one of the best salesman I have ever met! From the moment he has arrived, I knew that I would be using All Island! Michael was so lovely, friendly , knowledgeable, and helping me to design a very large fence out of PVC in a beautiful grey timber with a slight grain on the material which was out standing! The solar light caps I did on each side of my gate was the "icing on the cake" Just beautiful seeing them light up at night. No question was too much for Michael to answer and with all his patience and fabulous ideas, he ended up sketching out a beautiful round fence around my large circular driveway! The main guy who had installed my new fence was Mario, which was the MOST hardest working man I have ever seen in all my years of owning 2 homes and doing much construction! He worked so hard and did a beautiful installation and doing everything so perfect that it came out absolutely gorgeous! Mario wanted to finish this large fence in one day and had worked all day long until he had finished at 8pm at night! He was so friendly and outgoing and answering any question I had, and so knowledgeable of everything! I will use them again for future projects I would like them to build! Everyone in the company I have spoken to is so polite and easy to speak with and I was happy from day one and especially after the fence was complete I could not believe my eyes and could not thank them enough! IF THERE IS ANY FENCE COMPANY THAT YOU WANT BEST RESULTS FROM AND REALLY NICE AND PEASANT PEOPLE TO SPEAK WITH AND A MOST WONDERFUL SALESMAN AS MICHAEL B. AND FABULOUS WORKERS SUCH AS MARIO, THEN ALL ISLAND FENCE AND RAILING IS THE WAY TO GO! I WOULD BE HAPPY TO GIVE ANY REFERENCE NEEDED OR SHOW THEIR WONDERFUL WORKMANSHIP IF NEEDED! I AM VERY HAPPY AND RECCOMMEND THEM 100 + PERSENT! LESLIE B. HEWLETT NECK

Owner and workers have very bad table manners and lie. They were going to be 3 weeks late on the installation and they knew it was time sensitive so when I cancelled they refuse to refund my deposit. Stay away !!!!

I picked this company because Mike Buquicchio gave me a better estimate than two other quotes. He was very nice and came on a Sunday to fix my gate spacing. They did a great job. The workers were all very nice and professional. Josephine LoGiudice

THEY SUCK BIG TIME. MUST BE NEW OWNERS OR NEW WORKERS. THE FIRST TIME I USED THEM, THEY WERE REALLY GOOD. THEY DID A GREAT JOB. THE SECOND TIME I USED THEM. IT WAS LIKE NIGHT AND DAY. THEY DIDNT INSTALL THE FENCE WERE THEY WERE TOLD TO INSTALL IT. IT TOOK THE FEILD MANAGER 2 WEEKS TO COME OUT TO THE JOB SITE TO LOOK AT THE FENCE. WHICH NEVER SHOW UP FOR THE FIRST APPOINTMENT. TOLD ME HE FORGOT. THEN HE SHOWS UP THE FOLLOWING SATURDAY AND WAS THERE FOR 2 MINUTES TOOK A PICTURE AND SAID I WILL CALL YOU BY MONDAY OR TUESDAY AND TELL YOU WHAT WE CAN DO FOR YOU. NEVER CALLED ME, SO I CALLED THEM ON WEDNESDAY AND THEIR SO CALLED CUSTOMER SERVICE SAID IF I WANTED THE FENCE MOVED, IT WAS GOING TO COST ME MORE THEN HALF OF WHAT I PAID TO HAVE IT INSTALLED IN THE RIGHT PLACE. SO I SAID, YOU DIDNT INSTALL THE FENCE IN THE RIGHT PLACE IN THE FIRST PLACE. SO I WOULD HAVE TO PAY FOR YOUR STUPIDITY OR SCREW UP AND SHE SAID YES. SO PISSED. NOBODY CAN EVER DO A JOB RIGHT. ALWAYS LOOKING FOR THE QUICK MONEY AND QUICK INSTALL. THEY DIDNT EVEN HAVE TO REMOVED MY OLD FENCE.

Did a good job

We needed to replace an old wooden stockade fence with a PVC fence. After getting a few other estimates we chose All Island Fence & Railing. We chose All Island not only because we got the best price, but also because the Sales Associate Bob gave us a lot of confidence, with information about the superiority of their products, details of how the work would be done, scrupulous attention to the survey and property lines, and the product and labor warranties. He even talked to us about the expediter, foreman, and the workers. The other companies didnâ t come close to being this responsive in advance of the job. Bob was patient and informative, and a real pro. On the day of the job, the installers were hard-working, courteous, and careful. They double-checked the property line several times as needed, and informed me of what they were doing. With all the windstorms we get, I was particularly concerned about the posts being well reinforced with concrete. From what I saw, this was done well, and I am confident the fence will hold up. The entire job was done perfectly, as was the removal of the old fence and clean-up. It was a great overall experience, and I highly recommend All Island Fence & Railing.