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About us
Your decision on who to hire for your tree care should not be based on price alone. K Hughes Expert Tree Service is a family business that dates back almost eight decades. Our grandfather started D.E. Hughes and Sons in the early 1930's For almost 80 years, our family tree company has done nothing but tree work. That is experience!! We set up estimates around your schedule and show up on time! We give a fair and reasonable estimate based on your tree care needs on the first estimate. We do not over bid and then give you a major discount to get the job like some of the other tree companies. Our Grandfather always said "Give the best price first, not last". That is professional!! Each of our staff is a trained professional with years of experience. They are trained in tree care, and also trained in safety through OSHA to protect themselves and your property. We carry a two million dollar liability policy, a three million dollar umbrella, with a full workers compensation insurance for tree work. That is insured!!
Business highlights
Emergency services offered
93 years of experience
Services we offer
Tree Care
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.735 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 11% | ||
| 3% | ||
| 6% | ||
| 0% |
Showing 1-25 of 35 reviews
Douglas T.
Sep 2018
Went well ....I felt they did a good job in a timely fashion and a fair price
Response from Expert Tree Svc
"Thank you for taking time from your day to give us such a nice review. If we can ever be of assistance again please give us a call."
Andre C.
Sep 2018
Showed up on time and performed services above expectations.
Response from Expert Tree Svc
"Thank you very much for the review. We take our work seriously and we are pleased that you were happy with our work."
Karin L.
Aug 2017
The work was done in a skillful manner and turned out exactly as I wanted it. The service was extremely friendly and polite. Would recommend this company any time.
Mr. O.
Apr 2017
I wasn't pleased. They said the individual was an arborist. He came and gave me an evaluation. The price he was going to charge for the work was, I thought, pretty high. The service he offered was one and a half times mores than what I had been quoted by anyone else. I wasn't happy with that and I didn't go any further. His service price is way to high and should make it more competitive with the local people.
Response from Expert Tree Svc
"We are sorry that you feel we are not competitive, we do understand that we are at a disadvantage with the local people as we are 1 hour south of Voorheesville. We do hope that we gave you some advise that you could look for when the next tree service came to look at your project. Again we apologize if we offended you with our pricing."
Debra K.
Apr 2017
The owner of the service agreed that the tree needed extensive pruning and described to me all the cuts that he would make, all of which I agreed with. He stressed that as a woman, I would not be able to understand why he made such radical cuts, but my husband (I'm not married) could explain to me that it was ok. I also asked him to take out a tree while he was here. He went into the hospital and so did not come out for job. They did an excellent job taking out tree - fast and neat. However, for my apple tree they only trimmed the top, they shaped it. I made two mistakes with this company, I paid up front and so had no leverage and I didn't check the work order. He didn't write down anything that he told me, but just wrote shape. I feel like I wasted my money and can no longer afford to prune my tree.
Response from Expert Tree Svc
"We do respect your opinion on this, but just to clear a few things up you are correct that the owner didn't come to the job as he was in the hospital but as far as payment goes you paid the workers on completion of the job after a walk around with you to make sure you were satisfied. We were not aware of any problems till approximately 2 weeks later when you contacted the office to say not enough was taken off the tree. The owner did come back up to the job after release from the hospital and as an arborist felt that it was too late in the season to remove anymore of the tree and that enough had been taken off the tree for it to be healthy and thrive in the Spring. Again we apologize for any misconceptions."
Amanda M.
Nov 2016
Excellent. They are courteous and wanted to ensure that we were satisfied and happy with the results. We were! Thank you, Keith and Kathy.
Response from Expert Tree Svc
"Thank you for the kind words. It was a pleasure to work for you."
Pat V.
Sep 2016
Expert Tree Service is the most responsive, reliable, and professional service there is in any category. From the initial call to Kathy, then Mr Hughes prompt scheduled appointment, his expertise as an arborist, to the arrival of his son and their VERY skilled and professional crew. They addressed all my concerns, were extremely conscious of my property and other trees, professional, highly skilled, and personable. I had a priority list, and Mr Hughes took that into consideration when deciding which trees needed to be removed, right next to my house! Nowhere will you find a better, honest, professional and skilled service. Thank you Expert Tree Service
Response from Expert Tree Svc
"Thank you so much [Member Name Removed] for taking time to give us a review. It is very appreciated by all. Please keep us in mind if you need anything in the future. It was a pleasure doing business with you and getting to know you."
Lynn K.
Sep 2016
Great, did an excellent job. Explained why the tree died and how it was going to be taken down.
Alfredo V.
Sep 2016
Good. Very knowledgable.
Warren B.
Sep 2016
This was a visual inspection. Several important items to correct were found. The tree has long horned beetles I am now treating. it also has holes (from branches cut long ago) that I have now treated and filled. Also cleaned and filled the "Y" branch of the tree where water was remaining. All good advise and room for a follow-up visit for additional testing if needed (that would be at regular prices). I am happy with the service and the recommendations provided.
Deidre B.
Aug 2016
I had called several tree services and Expert Tree was the only one to return my call. Kathy called me back within 24 hours and arranged for an estimate at a convenient time for us. She and Keith arrived on time. Keith walked the property with my husband and I as we pointed out the work we wanted done. Keith was extremely knowledgeable and could identify all the trees as well as recognize where trees needed to be pruned. He pointed out where trees needed to be reinforced as well as trees that were best left alone. He listened to our concerns and wrote up a complete estimate, including the options we discussed, as soon as we completed the walk around our property. His price was very reasonable for the amount of work we needed done. We agreed on a date for the work and Keith and his crew arrived right on time. Their work was thorough, conformed to the estimate they'd given us, and the crew cleaned up so completely there was not a leaf or twig on the ground. (I actually saw one of the crew picking up twigs and other tree debris by hand as they did a last minute check after their clean up!) After the job was done, Keith walked around our property with us again to make sure the work was done as we had expected. I think it is worth mentioning that at the same time Keith and his crew was here, we were in the middle of having other work done on our house. The owner of the other company was so impressed with the quality of Keith's work that he hired him to do tree work at his house in New Paltz. Both Keith and Kathy, as well as the crew, were professional and friendly. We will continue to use the services of Expert Tree Service in the future and will definitely recommend them to anyone who needs tree trimming or removal done. Our property has woods on three sides, so we look forward to a long and happy relationship with Expert Tree Service.
Response from Expert Tree Svc
"Thank you for taking the time and writing a review, we greatly appreciate a kind word. It was a pleasure meeting you and taking care of your trees for you. We do hope to see you in the future. Again thank you for letting us serve you."
Chris C.
Jul 2016
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Response from Expert Tree Svc
"Thank you for taking the time to review our work. We do appreciate it, if you need anything in the future please give us a call."
Robert P.
Jun 2016
unknown
Response from Expert Tree Svc
"Thank you for taking the time to write a review about our work we do appreciate it. If you need us in the future please give us a call."
Eric B.
Jun 2016
Keith provided a complete assessment for our large sugar maple in the back of our house in late-2015 (a deal through Angie's list). This spring I contacted him for this work and some additional work as stated above. He provided excellent guidance and a decent price (compared to another vendor). He and Kathy gave me a package with the estimate, their insurance information and references. He carries full insurances. We agreed on a date to perform the service. Keith and his crew showed up on-time on the day of the work. Keith gave instructions and the crew did an outstanding job on all facets of the work order. Amazingly they completed all of the work in one day. They cleaned up very thoroughly and took a lot of care 'protecting' our stone patio, planter box and lighting in the back yard. Most importantly while they were finishing up, Keith walked the project with me and asked me if I needed anything else done or saw something that needed attention. He did find a couple of items that his crew took care of. Definitely Keith cares tremendously about his business and his customers. Will certainly use them in the future.
Response from Expert Tree Svc
"Thank you for writing such a wonderful review. We do take pride in our work and want our customers happy before we leave a job. Thank you again and if you need anything please don't hesitate to give us a call."
Regine B.
Apr 2016
I highly recommend Expert Tree Svc based on my recent experience. Keith Hughes met with me a week earlier to go over my property, my concerns, and offer advice. All of the trees removed were very close to my house as well as my neighbors. The crew's (including his son's) experience and professional performance all was evident throughout. Cleanup was meticulous. I was very satisfied with the increased safety and increased sunshine. They were very accommodating to my needs during the entire process. I wouldn't hesitate to contact them again.
Response from Expert Tree Svc
"Thank you so much for the review we are happy that you were happy with our work and crew. We do take a lot of pride in our crew and service. We enjoyed meeting you and working for you, thank you again and please call us anytime."
Edward B.
Apr 2016
It was a very tight area to work in, just barely enough room to fit the crane in. The job went very smoothly, each man knew his job and performed it flawlessly. The crane operator was Keith himself and he was a master at it. They cleaned up the area and left it spotless.
I really appreciated the fact that when I called them on the phone a person answered and had my information at hand.
The whole job was painless from start to finish.
I would hire them again in a heartbeat.
I really appreciated the fact that when I called them on the phone a person answered and had my information at hand.
The whole job was painless from start to finish.
I would hire them again in a heartbeat.
Response from Expert Tree Svc
"We appreciate your kind words, thank you very much. We do take pride in our work and we are glad that others appreciate it. Thank you again."
Alex C.
Apr 2016
Work was excellent, timely, and Keith was professional. I would use his service again.
Response from Expert Tree Svc
"Thank you for taking the time to give us a review. We are very happy that you were so pleased with our work. We want to make sure that all of our customers are as happy as you are. Thank you again."
Fred B.
Feb 2016
unknown
Response from Expert Tree Svc
"Thank you for taking time out of your day to write a review. It was a pleasure getting to know you and your family and we are glad that you are happy with our work."
Alan K.
Nov 2015
unknown
Response from Expert Tree Svc
"As an Arborist I do use the internet to look up the latest treatments that are available for specific varieties of trees. I am not sure if this offended you or if you thought less of me because I used the internet to make sure that I was giving you the best information that I possibly could to try and save your tree. As far as me telling you that you should feed the tree instead of me, I do sometimes tell my customers to do some feedings because I don't want to charge customers for something they can do on their own at a quarter of the cost. It is about doing what is best for customers and their trees. We have always put our customers first and try to save them money and if we can give you ideas of how to save money then that is what we do. If we could be of any service to you in the future we would be glad to come and meet you."
Elaine C.
Nov 2015
unknown
Response from Expert Tree Svc
"Thank you for your review we know this was an estimate/health assessment so we hope that we gave you some great advise on your tree."
Dorothy K.
Oct 2015
unknown
Response from Expert Tree Svc
"Thank you so much for your kind words. We enjoyed meeting you and also working for you. Please keep us in mind for any future work you may have."
David E.
Oct 2015
unknown
Response from Expert Tree Svc
"Thank you so much and it was great meeting you and being able to help. Keep us in mind for any future work that you may have."
Bob K.
Oct 2015
Six workers showed up on time and spent the next 8 hours cutting the trees. They knew what they were going and had the right equipment including professional panels they laid down for their trucks to drive on so as not to tear up or put ruts in our lawn. They had a bucket truck and effectively used it so that no other trees, shrubs or other property were damaged. My wife and I were impressed with their professionalism and skill. The crew did everything they said they would and more. When they were done the property looked like it did before they came but without the trees. It was hard to tell that they had been there.
Response from Expert Tree Svc
"Thank you for taking the time out of your busy schedule to write this review. We do appreciate it and keep us in mind if you or anyone you know needs and tree work done."
Andrew C.
Sep 2015
unknown
Response from Expert Tree Svc
"Thank you so much for taking time out of your busy schedule to write a review about us. We do greatly appreciate it."
Christine M.
Jul 2015
unknown
Response from Expert Tree Svc
"It was a pleasure working for you. Everytime we pass you house we always remember and talk about that huge tree in the front yard and how much it changed taking the tree down. If you ever need us just give us a call."
Licensing
State Contractor License Requirements
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FAQ
Expert Tree Svc is currently rated 4.7 overall out of 5.
Expert Tree Svc accepts the following forms of payment: CreditCard
No, Expert Tree Svc does not offer free project estimates.
No, Expert Tree Svc does not offer eco-friendly accreditations.
No, Expert Tree Svc does not offer a senior discount.
Yes, Expert Tree Svc offers emergency services.
No, Expert Tree Svc does not offer warranties.