PRO TECH GROUP CORP

My husband and I were quite please and would recommend to friends and family.

A MONTH AFTER THE JOB, BIRDS WERE DISCOVERED ENTERING  THE OPENINGS BETWEEN THE END OF THE GUTTER, AND THE GUTTER GUARD, ON ALL FOUR SIDES. AFTER MANY CALLS, AND SIX WEEKS LATER, MR. WOOD THE OWNER, SENT PEOPLE OVER TO PUT UP SHIELDS AT THE OPENNINGS. THAT SOLVED THE IMMEDIATE PROBLEM OF BIRDS ENTERING, BUT NOT THE PROBLEM OF THE NESTING MATERIAL LEFT UNDER THE GUTTER GUARDS TO EVENTUALLY WORK ITS WAY TO THE DOWN SPOUT OPENNING, THUS CAUSING OVERFLOWS.
 
THE MAIN COMPLAINT AGAINST THIS CONTRACTOR IS HIS TOTAL FAILURE TO RESPOND TO MY REPEATED CALLS INVOLVING A LEAK.

THE LEAK IS FROM A PORTION OF THE FASIA BOARD THAT WAS INSTALLED HIGHER THAN THE LOWEST POINT OF THE ROOF PLYWOOD. THUS CREATING A SKI JUMP EFFECT THAT ALLOWED WATER TO PENETRATE SEAMS IN LOWER COURSE OF THE SHINGLES. THIS LEAK ALSO INDICATED A LACK OF OR IMPROPER ICE/WATER SHIELD.

AFTER REPEATED  MESSAGES LEFT ON MR. WOOD'S HIS ANSWERING MACHINE, WHICH MR. WOOD NEVER RESPONDED TO,  AND ON THE  ADVICE OF THE SUFFOLK COUNTY CONSUMER AFFAIRS OFFICE, I HIRED A ROOFING LEAK SPECIALIST. THE OWNER OF THE ROOFING COMPANY SAW AT ONCE WHAT THE PROBLEM WAS AND HOW TO SOLVE IT. HE ALSO INCLUDED IN HIS PRICE THE CLEANNING OF THE GUTTERS OF THE DEBRIS LEFT BY THE NESTING BIRDS.  THE PRICE CHARGED WAS $800.

ON 7/1/11 THE WORK WAS DONE. THERE HAS NOT BEEN ANY PROBLEMS WITH LEAKS, OR WATER OVERFLOWING THE GUTTERS. 

 I SENT MR. WOOD THE OWNER OF PRO TECH TWO LETTERS BY REGISTERED MAIL, SO I CAN BE REIMBURSED FOR MY EXPENSES. ONE LETTER CAME BACK  'NOT  DELIVERABLE', AND THE OTHER 'UNCLAIMED'.  I HAVE DOUBTS WHETHER  MR. WOOD IS STILL IN BUSINESS UNDER THE NAME , PRO TECH AMERICA, OR PRO TECH ROOFING. 

PRO TECH DID A GREAT JOB ON MY ROOF. THEY REALLY GOT EVERYTHING DONE IN A TIMELY MANNER. THEY DELIVERED EXACTLY WHAT THEY SAID THEY WOULD, AND THERE WAS NO HIDDEN COST.