First of all the shopping process was first rate, we got excellent attention in their showroom in Honeoye Falls. We were able to take all the samples we needed to make a good decision. The install was a few weeks later after the materials were in. They finished it all in 4 days, worked all day (no breaks while the took care of other customers). Their work was clean, excellent quality and the attention to finish was excellent too. I couldn't be happier with the result, even the price was good we thought.