Affatato Asphalt Paving

Had a brand new driveway installed one year ago. Certain areas have ponding water and the driveway is sinking. Had the tech come out to inspect and still haven't heard back for weeks. Called the office 5-6 times with no response back. Seems like once the job is complete they don't warranty their work. This company doesn’t stand behind their work. Not only did they damage a sprinkler line that cost me $650 they thought it would be acceptable to leave the driveway with a large patch. They told me it wasn’t their fault they damaged the sprinkler line. To quote the office “it’s not their problem and it’s in their contract” Strongly urge potential clients to stay clear of this company.

Excellent work and reasonable price. The job was not rushed and all ny questions were answered. I will highly recommend Affatato Paving to anyone who needs driveway work done

It went very smoothly. Affatato gave me the best price for what I needed done and they followed through promptly and did everything they promised. I am very happy with their work and would hire them again.

Work was timely and done well. Crew was friendly and professional.

took 11 weeks to finish, The day after the install i noticed 2 bad seams in the middle of the driveway approx 3 ft apart. These seams stand out and are out of place compared to the rest of the driveway. I called to have them send someone out to look at the driveway, when Jeff showed up, he got out of the car, walked up to the front door, put his business card in the door and then left. HE DID NOT EVEN RING THE BELL OR KNOCK ON THE DOOR. This act was witnessed, what a shame. And when you call the office they give you every excuse to defend those actions. The office also tell you that Jeff will only knock on the door or talk to you if he has a scheduled appointment. I thought that if you called the office and they told you that he will be at you house on a certain day, that that was an appointment!. I am not a happy camper

so far, so good. in the middle of job

I contracted with S. Affatato Asphalt Paving Inc. in March, 2013 for a new asphalt driveway and paver border. The work was completed in May 2013. I needed a repair because of indentations in the driveway in June 2013. I was not concerned at that time because they told me that the driveway needed 1 year to cure. The following year, 2014, the driveway was seal coated. Then in August, 2015, I had trouble again with indentations as well as chair marks left in the driveway. I called several times and finally Jeff, their estimator, came over and told me that he would have the asphalt supply company come and do several core samples for evaluation. They never came. Jeff also arranged a ?slurry seal coat? to hopefully resolve the issues. Well, in June 2016, there was damage to the driveway again, major indentations/gouges (several inches across) left from several chairs and a ladder on the driveway. I called Affatato on June 18th and Jeff came by on June 21st. He said the driveway was not right with crumbled asphalt in the holes. I told him that after 3 years I cannot be afraid to sit on my driveway or use a ladder on it. He agreed that it looked like that the driveway did not cure properly or something was wrong with the oil absorption. He stated the driveway should be rock hard at this point in time. He also mentioned he was having trouble with another driveway. Jeff told me he would speak with the owner, Steve Affatato, and get back to me with a resolution. I told him no more repairs, the driveway needed to be replaced because I believed there was something wrong with the asphalt content from the very beginning. Several days went by with me calling every day and leaving messages for Jeff. Jeff told me he would call back by June 27th. He never did. I called Affatato daily on 6/27, 6/28, 6/29, 6/30, & 7/1. Then again on 7/5, 7/6, 7/7 & finally on 7/8, I told the receptionist that my patience had run out and I will now contact consumer affairs, Angie?s list and probably go to small claims court. Affatato Paving takes your money quickly but when time comes for them to correct problems they cannot to be trusted to make things right.







In my opinion, Affatato is not a reputable company!

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Terrible!!!
The removal of the old driveway and installation of the paver border was done competently but the pourinf of the new asphalt was a disaster. It was done on a very cold day, they were slow to roll the asphalt with a heavy roller and the asphalt cooled before it was rolled. It did not compact and seal. It is now very soft and disintegrating. My children are unable to even rollerblade on the driveway. Our cars are sinking up to 1/2" just parking and most of the surface is severely pock-marked.
Affatato Paving claims there is nothing wrong with the asphalt installation.
Here is the letter I recently delivered to the company. The Contractor name has been redacted.
Sirs,
                On November 3, 2014, pursuant to a contract with (Contractor Name) your company began a project to remove and repave our driveway at the above address. The old driveway was removed, the area was
re-graded and filled with a base of RCA. A paver border was then installed.
 On December 15 the asphalt paving was installed.
On December 16 I noticed a very small
trickle of water on the driveway. That small trickle continued so I took a
picture of it on December 18. By December 24th the single trickle
had become over 100 individual trickles and the amount of water seeping through
the driveway was quite large. The water was coming more from areas where there
was a seam but it was certainly coming from nearly every area on the sloped
portion of the driveway.
I consulted with(Contractor Name)
He was concerned and contacted your office. As the driveway is asphalt and
winter had set in we resolved to await a solution in the spring.
 Your representative, (I believe his name was Jeff) came to examine the driveway in
the early spring (Early April). He told me that he thought there was a problem
with the asphalt mix. When he left he advised me that he would contact the
asphalt company to obtain new asphalt and that he was sure your company would
be returning to remove the current asphalt and repave at no further cost to me.
He specified that he would call within two weeks to let me know the details of
the repaving. One and one half MONTHS later (last week) (Contractor) met with
your company President at my house without my presence or knowledge. I am told
your company president looked at the driveway and determined that there is
nothing wrong with it.
Over the winter the water
continued to trickle out of the driveway causing ice dams and slowly tearing
the asphalt apart. The limestone from the RCA beneath the driveway precipitated
onto the driveway as the water evaporated causing white staining on the
driveway. Along nearly the entire driveway there are what look to be porous
rocks that shattered when water was absorbed and froze over the winter. The
voids appear as pock marks with white crumbly rock at the bottom. The surface
has begun to disintegrate leaving a loose grit along the whole of the surface.
         In the spring as the asphalt warmed it became extremely soft on nearly the entire
surface. So much so that our cars are sinking up to ½ inch when parked, the
asphalt rips up when any turn is made on it and even my son?s roller blades are
sinking into the surface not only when he stops but also when he skates
anywhere. This makes it somewhat dangerous for any activity.
          The surface has become unstable, unusable and is obviously disintegrating. The
cause can be attributed to the cold weather on the day of and several days
prior to when the paving was done. A look at the weather data shows that the
evening before paving the temperature got to as low as 28 degrees. When the
paving started at 9AM the temperature in the area was 33 degrees F according to
the government data. The paving finished shortly after noon. The temperature at
noon was 43 degrees F.
          All the literature I have read since regarding paving
tells me that paving in temperatures between 40 and 49 degrees should be done
with extreme caution ensuring that the asphalt is heavy rolled within 15
minutes (Government data). The literature also state that paving should not be attempted in temperatures below
40 degrees F.
            Your company paved in temperatures that were unsuitable for paving by any objective
standard. Your company also did not roll the pavement in a timely manner (I saw
parts sit for up to 30 minutes before the heavy roller was used). Additionally,
a second truck with asphalt sat at the curb for nearly two hours before being
used. This caused poor compaction and many cold seams. I expected a
professionally done job and your company has not lived up to those
expectations.  I believe you should be given the opportunity
to ?make it right? and I am requesting that you contact me directly by June 19th
to schedule removal and repaving of my driveway.
I will withhold action with the
Department of Labor, Licensing & Consumer Affairs for 10 days during which
time I hope you will reconsider your decision. In the mean time I have and will
continue to write reviews on every website possible detailing my experience
with your company. I will be happy to remove them all upon timely completion of
the repaving. Please understand that while we are not litigious people, we will
not stand by idly and be victims. We will pursue legal action if this matter is
not resolved in a timely and satisfactory manner.
I have sent a copy of this to (Contractor). I have attached multiple pictures to aide in your
review. I look forward to a complete and timely resolution to this matter.

Shortly after completion I noticed they pitched the walkway on the side of the house and front of house towards the house and the foundation. This causes water to flow directly towards house from the front walk and side walkway causing flooding. Essentially their improper grading causes all the water from the front and side walkway along with leaves and debris to funnel directly into my homes foundation. It is Industry standard for landscapers, contractors etc to grade eveything away from a home. In addition the walkway on the front of the house was also graded improperly causing pooling of water. Also not up to industry standard. I contacted the company and their response was to install 2 small drains to allegedly catch the water their improper work is causing to flow towards my home. This has proven completely inadequate. The drains are unable to handle the volume of runoff their failure to grade properly causes. The only proper fix is to remove, regrade the area to industry standard and reasphalt area. The company refused to do this and only offered these substandard drains, which was really just 2 short pieces of pvc dug into the ground. In addition, several areas of asphalt on the front walk have broken up and began to collapse. A different asphalt contractor indicated this was also due to faulty grading and installation work.
The driveway also pits very easily. And there are cracks in the asphalt as well. This should not be happening to a driveway less than 2 years old.
I contacted the company a few times, most recently about two weeks ago, in regards to the failure of their "repair" to the improperly graded area that is continuing to cause flooding issues and was told someone would contact me but I never recieved a response.
I think this is a case of they got mt money, they made a half hearted attempt to correct the problem instead of doing the job right and since theyve been paid, they cant be bothered. The grading issue is a real problem. Any asphalt contractor, general contractor, landscaper, building inspector etc would agree everything is graded away from the house.
If this company is proud of their work at my home, they should put pictures of the work they performed on their website and have potential customers contact me in regards to their work. With a simple garden hose I can show anyone the faulty grading. Its not my opinion they did an improper job, its fact.
Maybe my experience is unique with this company. I can only talk about my experiences. I would just urge anyone who is thinking of using them to ensure they do the work correctly and refuse their band aid fixes and insist they do the job over, correctly.
As of this date, despite several calls, I have not heard from this company. That alone should give an perspective customer pause.
I can not recommend them to anyone. I have already steered several people away from them by simply showing them their work and letting that speak for itself.

Overall things went well, however toward the end of the job there was some delay because some of the work had to be redone. The work was completed to our satisfaction with no additional cost.

Very easy to work with.  There was a slight problem and they came right back and corrected it.

A well organized professional company that informs the customer of every phase of construction. if you're in a hurry to get your driveway done I would suggest you find someone else however if you want a driveway to last 20 plus years this is the company. I needed a new driveway due to the way the last driveway was installed less than 10 years ago. Before I hire Affatato Paving I visited a home that I owned in the past where I had Affatato install a new driveway over twenty years ago. The driveway looked great so I was very confident that I would get the same results having Affatato do a complete rip out , regrading, installing belgian block borders and installing asphalt paving. It was a pleasure doing business with the company that knows what they're doing and how to do it!

It's hard to rate this company because there are so many people involved and the ratings vary based on the people.

Jeff, the salesperson was on time, explained everything, gave us a written estimate, and came back when there were a couple of issues. He was great. The women who answer the phone are very professional and have always forwarded messages and we received calls back.

We were not happy with phase 1 of the project. We asked for the dirt they removed to be put in the yard. They dumped it on the side of the house. They left a huge hole at the end of our driveway with nothing covering it. They dug out a stump for us, which was great, but then they left it on the side of the house. Thankfully the town was coming through that day to pick up brush. A town worker, who went above and beyond, came onto the grass and took the stump for us. He didn't have to do that. I just happened to look out because I heard the truck. The guys from Affatato got a huge tip from my husband, and they just dumped everything. We're finding that when you tip people, you get the worst from them instead of the best. We can't figure that out, but we really don't want to tip people anymore.

Phase 2 went much better. The masons (can't remember their names) did a great job. Only thing is I wish I would've gone with our original plan. The mason showed me the way he had to do the job because the ground sunk and our first step was really steep. So the belgium blocks on the grass side would've been really high and it wouldn't have looked right. We went with his plan which was to put pavers on the grass side. I'm not crazy about the way it looks. I think we should've left the high step and went with the original plan, then fixed the steps later. They have to be done anyway, and now we'd have the belgium blocks on both sides, the way I wanted them.

No problems with phase 3.

We did have a couple of issues with tire marks from my husband's truck even though we didn't drive on the driveway for 2 weeks (they suggested only 10 days), and we don't turn the wheels while the cars are still. They came to fix the problem, but honestly it just looks worse. We were told to wait a year until it all settles, and then they'll seal it. I hope it looks better at that point because instead of tire marks, we now have patches where they used a torch to repair the spots, and parts of the driveway look more brown than black.

I'm not sure if I would use them again. I answered yes because we are happy with some of the work and the customer service is pretty good. However, now that I'm a member of Angie's list, I would definitely research some other companies.

They were nice and the price was good. It took a long time for them to come. They were fine. The only think that frustrated me was that it took a long time for them to come but it may have been the weather. The weather was horrible this year. They were punctual once they came. I don't know if I would use them again because I didn't like having to wait two months.

My drivewaqy is 45 x 40, they were supposed to give me 2and quot; of asphalt throughout, I noticed that it was getting thinner as the went on. About 3/4 of the way through the driveway they ran out of asphalt and said that they would be back on Moday to finish it, I told them I didn't want it to look like a patch job, they said too bad.
That next spring, I had grass growing through the middle of my driveway, I call Affatato, they told me to go blank off, so I called the Better Business Buereu, they asked me how I could prove that my driveway wasn't 2', I agreed to cut a 2x2 portion of my driveway out, if it was 2and quot; I would pay for the repair, if not I wanted a new driveway. One week later the just showed up and added 2and quot; of asphalt to the old driveway and left.
Bad News using Affatato Paving.

Not well!!
1)They did not cover the drying cement base ( knowing that it might rain) and it leaked onto the asphalt and lawn.
2)Instead of filling the space between the new bricks and driveway with asphalt, they filled it with cement (unevenly) and it looked terrible.
3)When I told the owner that I would not pay until they fixed the problems, he called me a f****** ahole and said he would sue me.
4) I talked to another owner who said that they would try to remedy the problem but the fix was poor at best.
5) My next door neighbor also had major problems over his driveway with them

Well this business relationship started off great, and went sour right after their 1 visit. They tore up the driveway well, and left me with no drive way for 2 months. I couldnt park my car, and their office was unresponsive to my calls to try and get things done. When we tried to have them come finish the job they kept giving excuses saying they were and quot;behindand quot; on other projects that had priority, they also said rain was slowing them down to complete my project... what a load of bull it was 8 weeks and i didn't need to buy a boat cause of flooding so i dont get why they had such a big delay.
So i guess if you contract them make sure they make you a priority because i recommended them; after the first visit to my neighbors and now to this day June 6th 2013 my house and 3 other homes in our neighborhood don't have driveways. I contracted them back in April and its the worst mistake I made. Do yourself a favor and get someone else.
PS: Meanwhile a different neighbor a few blocks down had a different contractor and he was finished in two weeks.

Buyer Beware! Know your Town Code, because these contractors will pull the wool over your eyes if you don't know it.

The driveway had small holes all over it. They didn't appear to get bigger over the winter. This fall they're going to reseal it for me.

Very well considering weather conditions. (Super Storm Sandy and Snow).

Great. The presentation was great!!!! all workers showed up on time!!

They explained step by step what to expect and approximately when to expect each phase. They also sent us a booklet on most frequently asked questions and how to care for our project. I found that to be very helpful. The only mis-communication was scheduling the last phase--partially my fault. The payments were broken down--no money up-front==last payment when we were satisfied. Can't complain--will use them for more work in the future.