New Wave Gutters

Quick estimate, fair price, timely installation and good work done

The job was completed in late August and the walkway is going in now. Scott has to pull up 3 sections of the old walkway to install the new pop-ups. I'm very satisfied so far and even tested the system with a hose in each downspout to see the system work and drain property. So far so good and Scott was very knowledgeable on the installation. He is one of the only people offering this system locally and I think he did the job well and for a good price. I would consider using him for any future gutter work and possible additional pop-ups.

Very busy company because of the excellent everything related to the service. And when needed, there is personal response and help. I am so glad and feel blessed to find an honest and reasonable contractor like Scott and Amy with New Wave Gutters! Every job has been excellent in all categories

Work completed as agreed at the estimated price.

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That was through Angie?s List. That was the summer of 2015. The porch had been redone, so we needed new gutters. We were going out of town. They were amazing as far as scheduling us in. They scheduled us in before going out of town and before they could really fit us in. They were phenomenal. They did a beautiful job on the seamless gutters. Their price was amazing. 

That would have been the end of summer, probably August. I want to say the cost is $250. Their estimate was much lower than anyone else gave. It was really good. I mean, it wasn?t the whole house, it was just the front porch. He also, while they were here, they came around to put another downspout in, and they would have done that very reasonably in the back.
Unfortunately, we had bees nests there and he was allergic to bees, but they did come back and do that at another time. ?A?s? on everything. We use them on gutter cleaning now.

Installation went fine.

Price was substantially lower than competitors and they squeezed us in on their calendar because we were going out of town and were anxious to get this finished before we left. They were really great.

The guy who came and performed the estimate was professional and knowledgeable. He offered good advice and gave recommendations that could look good with the rest of the house. His price was a little higher then hi-low gutters so I ended up going with the other company and seriously regretted it.

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installation went well, quality was good

I haven't committed with New Wave to do the work as of yet.  I will follow up with Angies's List

when/if I make my decision. Thank you for the follow-up.  Barbara Mueller

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I got them through Angie's List and they are really good. Two workers came out. They were very prompt- they called me before they were on their way, and were here exactly when they said they would be and left when they said they would leave.

They did a good job. They returned our phone calls and they were prompt.

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Please see above see above description.

New Wave installed my gutters several years ago and I was very happy
with their professional service, pricing, and installation. Recently I have had
trouble finding a dependable company to show up and clean my gutters. I
decided to call upon New Wave again and they responded immediately. The
job was done, suggestion was made to have screens installed to actually
save me money - and I will definitely have New Wave do this and
future cleanings.

Prompt, thorough. Professional

Scott and I talked at the beginning of December; he said he'd call in a couple weeks and would send an estimate. Although we had already agreed on the price and that he would do the job, I wanted something on paper. No estimate was sent. He called on Christmas to say he'd be there the next day. I explained I would not be home and we arranged for him to leave the bill for me .
When I got home, the first thing I saw was a couple large (9-12and quot;) pieces of old gutter and a bracket. (They were supposed to clean up.) Picked them up and tossed. Weather was warming up and snow was melting. The next day I came out and saw more debris. Picked it up and tossed. The third day I took pictures of all the debris left in my bushes, sidewalk, yard and driveway before picking up. It took 56 pictures to cover the area. I collected the biggest pieces, put a yardstick next to them for perspective-about 36and quot; X 26and quot;- and took a picture. The debris I found on the driveway included screws, gutter pieces and some sort of metal bracket with a 2-3and quot; screw in it that looked like it was a spacer for inside the gutter. There were more gutter pieces and brackets in the bushes. I live in the city and there is little space between the houses. In the email I told Scott that not only had I driven over some of this debris with brand new tires when it was hidden by the snow, but that it would have been very dangerous if I had thrown the debris with the new (last year) snow blower. I told him that they did nothing to protect my landscaping or to deal with the snow cover which showed a lack of professionalism and that he was very lucky the snow melted to allow me to pick up most of the debris. On top of this one of the corners was not fitted properly and needed to be fixed. The response was from an employee that things would be dealt with promptly. The gutter got fixed in about a week and nothing was ever said about the debris. Originally, I had hoped to be able use New Wave when I replace the house and garage gutters in a few more years. Not happening now; I'll find someone else.

They reattached some gutters to the house. Very friendly, used good techniques and materials.