Attic to Basement Solutions
About us
We are a locally owned family-run business specializing in attic mold elimination,remediation, ventilation , and insulation work. Basement waterproofing, mold remediation, cleanouts,cleanups, tearouts ,dryouts, and dumpster service. Mold inspections and mold testing.
Business highlights
Services we offer
Attic Insulation, Attics, Basement Waterproofing, Dumpster Service, Foundation Repair, Mold Remediation & Testing. Cleanouts, Ventilation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
88% | ||
5% | ||
5% | ||
2% | ||
0% |
Friday arrived and we didn't hear from him. I called him on Monday or Tuesday and left a message, asking for an update. He didn't call back, but on Friday that next week, I received an email with a pdf copy of the lab results. He didn't send any info regarding how to interpret the data, but as best I could tell, one of the numbers was extremely high. I called him again, and left a message asking him to call back and give us an idea as to how to proceed. He never called us back. We need to do a lot of mold removal, but it seems he has no desire to do it.
"I sent the lab results to you within an hour of me receiving them. As explained to you I can not rush the lab,we get the report when they read the sample. They were running behind.I never received a call concerning doing any work at your house. I would have called back right away if there had been a call to me. Im sorry the lab took so long but I have no control over that. Jamie Coonan"
Both men who did the work were also extremely professional, knowledgeable, patient with my questions, and worked hard while they were here. Price was higher than I thought was warranted based on the time it took to do the job.
"[member name removed] was avery nice person to work for.She asked all the right questions and fully resurched the differences between my estimate and the others. As for the Money comment, we do not work by the hour. Basement work presents many unexpected challenges.We start and work a job no matter how long it takes to do a complete and good job.We have all the expenses and overhead that all businesses do. Our goal is to make every customer happy and get referrals from them. [member name removed] is self employed so I am sure she understands this. As for the floor, we are sorry she had to wait an hour for us.We work very hard to please all our customers."
Initially Mr. Jaime Coonan came to give us an estimate on the house we were putting an offer in on. He was prompt, professional , helpful l and gave us a fair estimate. We felt he was knowledgeable and took time to explain things. After we closed on the house we had him come back to do the work . He sent 2 guys to do the work. We never saw Mr. Coonan again. His employees were there 6 hours or less. Upon closer inspection after they left we found they did not scrub off all the mold . It was still on the metal beams in the rafters. and in other spots. The sealant they applied was fine in HALF the basement. The other half had runs, drips, and dribbles. It appeared they were in a rush and did a very sloppy job. They never left us a receipt even after paying. We called Mr. Coonan. He sent them back and it was touched up. Although there was still all kinds of drips all over the basement floor (Which WE now have to repaint!) as well as all the insulation that they had pulled out. AGAIN we called Mr. Coonan. He sent them back again to clean up the insulation. I don't feel you should have to call someone back 3 times to complete the job.
Everything went very well. They showed up on time each day and were very professional. When they finished the space look like it was freshly constructed. No dirt or cobwebs anywhere. What a great job.
I would not hesitate to hire Jamie and his crew again or to recommend them to family and friends.
I would use them again without a doubt.
We also appreciated the owner Jamie Coonan's willingness to give us an estimate on the spot and work with us to find a convenient date.
We highly recommend Attic to Basement Solutions.
Licensing
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