Vulcan Basement Waterproofing & Flooring, Inc. logoApproved Pro
Approved Pro

Vulcan Basement Waterproofing & Flooring, Inc.

Foundation, Basement or Crawlspace Waterproofing / Encapsulation, Sump Pump or Interior Foundation Drains Installation, Basement Drainage Channels Installation,

About us

Proudly serving Long Island, the Five Boroughs, Westchester, Southeastern CT, Putnam, and Dutchess counties. Our installation methods and products have set the standard for the industry for OVER 70 YEARS. Call us today to schedule your FREE no-obligation estimate to have one of our expert technicians analyze the causes of your water problems and offer solutions. If you have cracks on the walls or floor or ever get water in your basement after heavy rains or melting snow and especially if you are considering finishing your basement, call us. We offer no money-down, no-interest options along with low-interest, longer term payment plans. With HUNDREDS of years of combined experience, you can rest assured that we will give you a dry, safe and useable basement...GUARANTEED!!! CALL VULCAN TODAY (800) 343.4355

Business highlights

Se habla espanol
78 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.775 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
37%
4
24%
3
13%
2
5%
1
9%

Filter reviews by service

Showing 1-25 of 75 reviews
Kel K.
Nov 2024
5.0
Yes, I recommend this pro
The crew was professional neat clean they explained everything to me and the work was what they said would be and quality work they're very reliable they were on time and very communicative about what the exactly were going to do excellent job if you thinking of doing basement work these are the guys excellent work

Daniel T.
Feb 2023
3.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation

Matthew R.
Jun 2022
1.0
Do not use this company. They never connected the discharge pipe so the sump pump was just pouring water behind my wall causing mold (see photos). They drilled through absestos tile and mastic, requiring me to go through thousands of dollars of asbestos abatement and risking harm to me and my family. On top of this they have made little effort to resolve anything. The project manager, Victor, will not return any phone calls. Itâ s borderline comical how I will be assured that victor will call me back and he never does. Over the past three weeks Iâ ve called Vulcan over ten times and each time an exasperated person on the phone will assure me that they relayed an urgent message to Victor and Terry again, and that they will call me by ends of day, but they never do. The asbestos issue is crazy because they had their employees jackhammering through a material that is know to cause cancer, endangering their employees and my family, and yet they still have zero interest in answering a phone call. Donâ t make the mistake I made, steer clear of this company. And if someone at Vulcan is reading this, Iâ m happy to change this review if you guys actually give me a call back to fix the system you installed.

Tiffany W.
Mar 2021
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
Professional job done as described cleaned up after offer different payment options

Kerry G.
Feb 2021
0.5
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Dealing with this company was a costly and unpleasant learning experience. Ensure you have all the details of the job discussed and ironed out with their Rep. who unfortunately has no idea what the foremen for the company actually do or offer. Ask questions like how will the sump pump be supplied with electricity-had this company been forthcoming with their inability to create a separate GFI electric outlet line for the sump pump then I would have not hired them. Also if you decide on getting an industrial dehumidifier from them as well, ensure you know what model you are paying for because the brochure they use to sell you the device is not the same that is provided, apparently the model they provide, the hose that drains the dehumidifier is not hooked into the sump-pump, it is just laid on top of the basement floor on top of the gravel? Beware in dealing with this company, professionalism was very poor and to complete the job they had to come back 2 more times. Totally will not be using this company and would never recommend them. Their approach and response to issues changed once a male presence was established. Bottom line, get everything spelled out completely.

Jeffery J.
Dec 2020
4.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
$580,000
My home is an attached townhouse, make sure you speak with your installer about the water discharge options. The crew arrived on time and went right to work. I definitely saw their experience as a team. Would recommend to other.

Jems P.
Dec 2020
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
$100,000
Very quick service and quality. Workers far from lazy

Karyn B.
Aug 2020
4.5
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
$500,000
Vulcan was EXCELLENT. From the moment they came to assess, to the crew that came in to work the job, to the customer service over the phone, this company has been extremely professional, trustworthy, and exceptional. I highly recommend them. The work was stellar and completed as quoted. Our only hiccup, leading to the docking of half a star, was the recommendation of a dehumidifier that caused more problems than it helped. They ARE taking it back and refunding most of the cost, but I'm stuck with a $250 restocking fee that seems steep for something that I had for two days and wasn't an appropriate recommendation for our space.

Brian M.
Jul 2020
0.5
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Felt like I was getting coned out of my money. Salesman wanted me to pay him in cash with no receipt.
Response from

"We are very sorry that you felt this way, and appreciate you letting us know about it. As you know, the salesman offered a discount for cash payment which was indicated on the contract left with you. Our salesman saw you on a Friday, and on Monday someone from our office reached out to you to schedule an install date for the work. You told us the date we had was no good and you would get back to us. I'm sorry you were uncomfortable with the transaction, but at anytime you could have called the office to discuss. We have been in business since 1947 and we are a very reputable company. If you would like to meet with a different estimator, please let us know and we would be happy to arrange it."


Nicholas T.
May 2020
5.0
Sump Pump or Interior Foundation Drains Installation
Yes, I recommend this pro
Very dependable - tops in their specialty!

Ayoola C.
Apr 2020
4.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
They came out right away and helped us fix our basement water issue.

Debra M.
Mar 2020
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
This was a big job . All the men were great cleaned everything up answer all questions . Recommend to everyone .

Marge W.
Oct 2019
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
$500,000
The work was completed in timely and clean fashion. Workers were neat and cleaned up when work was completed.

Karen S.
Sep 2019
3.0
Yes, I recommend this pro
Vulcan stone floors were laid down and essentially achieved by goals in my basement flooring. They laid the floors under a pool table as promised. But now 3 years later after the pool table has been removed we discovered problems under the 4 leg spots. I have made 4 calls to them without the courtesy of a return call. What had been a good experience with Vulcan has now been soured because they seem unconcerned with dealing with any issue. Shame on them!

Vito T.
Aug 2019
4.5
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
Nice people to work with . Came when I had problems and worked to fix it. Overall they solved the issues.

Richard L.
Jun 2019
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
$500,000
After months of heavy rain my basement wall is dry.

Chris M.
May 2019
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
$620,000
Job was well done and really works. A lot of rain recently and had no leaks in basement

Vincent P.
Dec 2018
4.5
Sump Pump or Interior Foundation Drains Installation
Yes, I recommend this pro
$530,000
contractor did a great job, delayed by a missed day or two , but still done quicker than others had proposed. quality workmanship, job created a huge mess that was cleaned spotless before they left everyday.

Richard L.
Oct 2018
5.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
$535,000
This sterling recommendation is for their quick, clean work. Whether or not the seepage of water through my basement wall will cease remains to be seen.

Gwo L.
Sep 2018
2.0
$40,000,000
They did install pump, but heavy rain water still came from other window, that mean they did not expect water came out from there. Anyway, they told me I still had to fix the other window. They did half job.

Dona P.
Aug 2018
2.5
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Work was not completed as described by the salesman.

Zdzislaw K.
May 2018
2.5
I called Vulcan to evaluate the situation in my basement. I told the salesman that I have a damp basement and not a wet basement, he convinced me that I need an internal French drain and a sump pump to solve the problem. A month goes by and the sump pump is dry even with heavy rain, while my walls are still damp. I was sold something I didn’t need and the review would be even lower if not for the great crew of laborers who work for them. They did a good job and were efficient.

Albert B.
May 2018
4.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
best deal.

Susana T.
Feb 2018
5.0
Yes, I recommend this pro

Louis R.
Dec 2017
3.0
Foundation, Basement or Crawlspace Waterproofing / Encapsulation
Yes, I recommend this pro
$460,000
Be prepared to clean up cement dust from everywhere! Check the sump pump for cement droppings which could stop the pump. Insist on floor protection on patios in the path of cement transfer. They stained my brand new granite patio in the front of the house. There was an attempt to clean up cement droppings on my driveway but there is still stains there. I will have to try a power wash in the summer. You really have to watch everything they do. Leaving them to do the work on there own you will not be happy.
Showing 1-25 of 75

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Vulcan Basement Waterproofing & Flooring, Inc. is currently rated 3.7 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Vulcan Basement Waterproofing & Flooring, Inc. accepts the following forms of payment: CreditCard
Yes, Vulcan Basement Waterproofing & Flooring, Inc. offers free project estimates.
No, Vulcan Basement Waterproofing & Flooring, Inc. does not offer eco-friendly accreditations.
No, Vulcan Basement Waterproofing & Flooring, Inc. does not offer a senior discount.
No, Vulcan Basement Waterproofing & Flooring, Inc. does not offer emergency services.
No, Vulcan Basement Waterproofing & Flooring, Inc. does not offer warranties.

Contact Information

100 Lauman Lane, Unit B, Hicksville, NY 11801

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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