SEARS

Auto Service, Heating and Air Conditioning, Appliance Sales and Installation,

About us

ADDITIONAL PH#: (800)383-4814

Services we offer

APPLIANCES, AUTO, BABY, CLOTHING, ELECTRONICS & COMPUTERS, FITNESS & SPORTS, FOR THE HOME, HEALTH & WELLNESS, JEWELRY, LAWN & GARDEN, SHOES, TOOLS, TOYS & GAMES.

Reviews

4.517 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
0%
2
6%
1
12%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.7
responsiveness
4.4
punctuality
4.6
Showing 1-17 of 17 reviews

James C.
04/2019
5.0
garage doors
  + -1 more
It went fine. They were professional.
Description of Work: They sold me a garage door opener.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Christine A.
06/2017
5.0
water heater repair
  + -1 more
They were punctual. They call the day before to confirm. They give me an estimate time for arrival. Usually, within 15 minutes, they are there. I recommend Sear's highly.
Description of Work: I purchased a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine A.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
The scheduling process is, all I do is dial an 800 number and give them an account number, whatever the appliance is,I give them that number. They know who I am, I am assuming I pop up on their screen and I make an appointment. It's time for them to come out and check x,y, z once a year I call for the furnace. I will continue to use them for as long as my master plan is in place.
Description of Work: They came and did a check up on the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine A.
06/2017
5.0
appliance repair
  + -1 more
They were fantastic for this service. He not only replaced the gasket, but he looked at all the other working parts of the refrigerator. He checked the motor to make sure their weren't any puncture and checked the temperature, he did more then I expected.
Description of Work: They replaced the gasket on my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine A.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were having a sale, my unit had died, we saw they had a sale we needed it to cover a certain area of the house, it fit the bill so we purchased it. Sales rep everyone there is always polite, they want to help you , they ask for the square footage that was going to be used, I couldn't tell them that but we were able to tell them the approximate size of the are it was going to take care of. It fit the bill and does exactly what we needed it to do.
Description of Work: I bought a window A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Christine A.
06/2017
5.0
appliance sales
  + -1 more
It's rare I have to call Sears, it's rare that their product breaks down. I have no complaints nothing brakes down. I was most impressed with how they explained every little thing to me. What they were doing, when the uninstalled the old one, they took out the old one that I grew up with. I was becoming self conscious with energy, I wanted to save on energy.I wanted to save money with that and that furnace had been there since I was a kid many years ago. So, my parents always took care of their stuff and it was a Sears product. So, I went to Sears asked them about a furnace. They came out to the house they did the measuring. They told me they had an energy saver that ran very quietly and it was a lot smaller than the old one and it was, and easy to change the filter. When they installed it was the same day service, everything was done in one day.
Description of Work: I purchased a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine A.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
I would recommend sears every time.They are professional, punctual they call the day before to confirm, they call before the time of arrival. I highly recommend them.
Description of Work: They provided A/C services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine A.
06/2017
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Misa A.
06/2015
2.0
auto repair, car tires
  + 0 more
Estimate was too high and the tires offered were not the quality I wanted but asked for premium prices...
Description of Work: Tried to replace all my tires.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$600

Edward D.
05/2015
5.0
delivery service, appliance sales
  + 0 more
It was very good. There were 2 workers. Everything was as they said. They came on time.
Description of Work: It was for the delivery and installation of my stove and a vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean R.
04/2015
5.0
air duct cleaning
  + -1 more
They have competitive prices and had a better deal with the humidifier. They cleaned up the place.
Description of Work: They installed a humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nelson P.
09/2014
5.0
auto repair
  + -1 more
shopped online and picked it up[ in the store
Description of Work: we bought a snow blower for the winter. It was very easy and we picked it up in the store. i havent gotten to use it yet but im ready

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$799

Stan F.
06/2014
1.0
auto repair
  + -1 more
It did go well. I had a problem with the timing belt. They tried everything but couldn’t fix it. I wouldn’t have anything done there except maybe an oil change.
Description of Work: I went to Sears for auto service.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$500

Stan F.
06/2014
1.0
auto repair
  + -1 more
It did go well. I had a problem with the timing belt. They tried everything but couldn’t fix it. I wouldn’t have anything done there except maybe an oil change.
Description of Work: I went to Sears for auto service.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$500

Louie V.
06/2012
5.0
warranty companies
  + -1 more
They are reliable. They get the work done and it's professional. We really didn't compare the price of the warranties.
Description of Work: We bought extended warranties on appliances from Sears. It was on the refrigerator, washing machine, dryer, dishwasher and garage door opener.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

CHERYL C.
06/2008
5.0
car tires
  + -1 more
They did a great job. The quality was excellent and they didn't make us wait too long. The service was fast and the people are friendly. I have been using them for about 15 years and I am satisfied with the service they provide me.
Description of Work: They replaced all of the tires on my vehicle and left one of the old ones as a spare.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ruth W.
08/2007
5.0
auto repair
  + -1 more
They are always dependable and very hard working. We only deal with one specific person there and that person does an excellent job. They are reasonable priced and honest as well. I would highly recommend them to other people because we have been dealing with them for years.
Description of Work: They replaced the front brakes on my 1998 Lincoln Town Car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    195 N BROADWAY, Hicksville, NY 11801

    www.sears.com

    Service hours

    Sunday:
    10:00 AM - 7:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Heating and Air Conditioning,
    Appliance Sales and Installation,
    Air Duct Cleaning,
    Auto Tires,
    Dryer Vent Cleaning,
    Warranty Companies - Non-Home,
    Delivery Service,
    Water Heaters,
    Garage Doors,
    Appliance Repair,
    Photography

    FAQ

    SEARS is currently rated 4.5 overall out of 5.

    Sunday: 10:00 AM - 7:00 PM

    Monday: 9:00 AM - 9:00 PM

    Tuesday: 9:00 AM - 9:00 PM

    Wednesday: 9:00 AM - 9:00 PM

    Thursday: 9:00 AM - 9:00 PM

    Friday: 9:00 AM - 9:00 PM

    Saturday: 9:00 AM - 9:00 PM

    No, SEARS does not offer free project estimates.
    No, SEARS does not offer eco-friendly accreditations.
    No, SEARS does not offer a senior discount.
    No, SEARS does not offer emergency services.
    No, SEARS does not offer warranties.
    SEARS offers the following services: APPLIANCES, AUTO, BABY, CLOTHING, ELECTRONICS & COMPUTERS, FITNESS & SPORTS, FOR THE HOME, HEALTH & WELLNESS, JEWELRY, LAWN & GARDEN, SHOES, TOOLS, TOYS & GAMES.

    Contact information

    195 N BROADWAY, Hicksville, NY 11801

    www.sears.com

    Service hours

    Sunday:
    10:00 AM - 7:00 PM
    Monday:
    9:00 AM - 9:00 PM
    Tuesday:
    9:00 AM - 9:00 PM
    Wednesday:
    9:00 AM - 9:00 PM
    Thursday:
    9:00 AM - 9:00 PM
    Friday:
    9:00 AM - 9:00 PM
    Saturday:
    9:00 AM - 9:00 PM