The professional team of experts here at Lanzello Roofing and Remodeling Inc, passionately strive for the ultimate customer satisfaction. This is our formula for business perfection, and we live by the standard of excellence. We offer free estimates and financing options. We have a full showroom.
Roofing. Siding. Dormers. Extensions. Kitchens & Baths. Remodeling.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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88% | ||
0% | ||
0% | ||
6% | ||
6% |
"In response to the complaint above, Lanzello Remodeling has been to the above address on other occasions in 2011 to provide the homeowner with estimates on other projects. Lanzello did not receive the jobs nor was contacted by the homeowner, even after multiple follow-up calls. On August 6, 2013, Lanzello did go on another estimate at this address and after assessing the situation and circumstances, did not provide the homeowner with an estimate due to the past experiences; we did not think our business relationship could go further. As of today, February 28, 2014, the above mentioned renovations have still not been completed, nor started. We apologize that our business relationship could not go further and we wish the homeowner, and any other homeowners, luck on any of their remodeling endeavors."
"This is the first time reading my reviews on Angie's List; I feel compelled to clarify this review. During the time of your estimate the unfortunate tragedy of Sandy had occurred and we were inundated with people trying to get back into their homes. My company was overloaded with work and I tried to make the people who were displaced from their homes a priority. Unfortunately, I could not keep up with the workload. I apologize for not being responsive and providing you with the necessary estimate. Please try to understand, and if there is anything else I could do to accommodate you in the future, I will be more than happy to do so."
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