Bug Man Pest Elimination

Extremely well

Arrived on time
very polite and professional
identified location of nest and removed
it very efficiently and effectively with no damage

Went great!! Came back for a second treatment which was included in the price and bees are gone for good yeah!!

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They were okay, but they eventually were too expensive for me. The first round where they treated inside, outside the house, and around the garage was alright, but when I needed them to come this year to treat an outbuilding that we had trouble with carpenter bees, they wanted too much money for that. They were treating it separately than the ants they were treating in the house. I had renewed the contract, and they came back and treated the ants again. I'm not sure their treatment was that effective. When they first came, they were engaging in some scare tactics, and I don't like that. They were okay. My husband and I were watching their commercial on TV, and it was misleading. They talked about yellow jackets eating wood, and they don't eat wood.

People were very nice but the spray was not effective. Had to come back to respray and I still have spiders, even after second spray.

Called and explained the problem. Was told someone would come 4 hours later and they arrived on time. Justin looked at the problem, explained what was happening and what he would recommend to fix it. He sprayed and used a dust on the affected area which immediately stopped the bees from feeding the nest. He explained bees would continue to buzz about for 3 - 4 days, but would stop and they did. He was knowledgeable about the bees and how to stop them. He was also friendly, professional and a pleasure to interact with.

The young man who came did not seem able to identify the problem.  I told him I suspected a bat in the attic (found out later that it was a mouse).  He charged me just for the inspection and estimate and quoted me a ridiculous estimate.  I did not hire.

It was an excellent experience. Manuel, the technician, introduced himself, throughly explained the process, walked through the house with me and outlined what needed to be done after he left - both on that day and for the next few days. Manuel was professional and customer-service oriented. I was confident leaving the house with my pet for several hours while he was there. Manuel left the house locked and in superb condition. Communication by staff by phone was also very good.

Sprayed and caulked opening by air conditioner

They were just spraying the house to keep the bees away. It didn’t really seem to help this time. It took maybe an hour and a half. We had him back once, but it was sort of late in the season, but we were still getting lots of bees. I used them once before and it seemed like it worked really well. This past year I wasn’t as impressed. He respected my home.

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great overall

I called and schedule an appointment to have my home treated for bees. The appoinemnt was within a few days which was great. When the technician came out he spent about 30 minutes searching for bees and found nothing, I was charged $45 for him to come out and tell me he couldn't find anything. When walking around the outside of my home later that day I spotted bees. I quickly grabbed my video camera to document the source. I called the office back and they stated because the technician came so early in the morning it was likely he wouldn't find anything, that is poor service to schedule an appointment that they knew would likely be unsuccessful. They said they would get someone out ASAP and send someone within a few hours. They technician that arrived was very friendly but was not helpful as he was unable to climb ladders due to an injury. I then had to wait another 48 hours for someone to come out (who could climb a ladder) to treat my problem. It appears to be resolved now but it was a headache getting to this point. It took 3 appointments to fix a problem that should have taken 1.

Arrived on time
very polite and professional
identified location of nest and removed
it very efficiently and effectively with no damage

poorly, damaged items in my house, damaged my house, refused to admit fault and send my check back and told me never to contact him again

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