Ben Peer Heating & Air Conditioning Inc
About us
Additional phone - (585) 334-0370. Locally owned & operated.
Business highlights
Emergency services offered
72 years of experience
Services we offer
Repair, aprilaire humidifiers & water heaters., boilers, heat pumps, indoor air quality, replacement and installation of air conditioning
Amenities
Emergency Services
Yes
Reviews
2.01 Reviews
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Showing 1-1 of 1 reviews
Jean Z.
Mar 2012
I had, had my furnace cleaned lately, and implied that he had a special price available for that purpose, I agreed to have them do the job. He asked if I had any problems with the unit, and I told him it had been making lowed-er then normal noise lately.
The repair man arrived on time as scheduled, and proceeded to check the unit. I was unaware that it had stopped working, as it is an auxiliary, unit for a extra large room. The repair man said he COULD NOT work on it, as it was not running. I would have expected them to send some one who could do repairs if necessary. He told me it would cost over $800.00 to repair the unit, and when I said I could not do it at the time, he proceeded to charge me for cleaning the furnace. He did absolutely nothing on the unit, but I was charged the full amount for the cleaning. I told him I would have expected a minimum charge for his time, but not the full amount for cleaning, when nothing was done but give me an estimate. I never got a return call from the company about my objection or to ask if I would like the repair done. I will never ever call this company again.
The repair man arrived on time as scheduled, and proceeded to check the unit. I was unaware that it had stopped working, as it is an auxiliary, unit for a extra large room. The repair man said he COULD NOT work on it, as it was not running. I would have expected them to send some one who could do repairs if necessary. He told me it would cost over $800.00 to repair the unit, and when I said I could not do it at the time, he proceeded to charge me for cleaning the furnace. He did absolutely nothing on the unit, but I was charged the full amount for the cleaning. I told him I would have expected a minimum charge for his time, but not the full amount for cleaning, when nothing was done but give me an estimate. I never got a return call from the company about my objection or to ask if I would like the repair done. I will never ever call this company again.
Licensing
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FAQ
Ben Peer Heating & Air Conditioning Inc is currently rated 2.0 overall out of 5.
No, Ben Peer Heating & Air Conditioning Inc does not offer free project estimates.
No, Ben Peer Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
No, Ben Peer Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Ben Peer Heating & Air Conditioning Inc offers emergency services.
No, Ben Peer Heating & Air Conditioning Inc does not offer warranties.