Santon Landscape Design & Construction, Inc.

Hector came to look at job and had me waiting for an estimate that never came.

I contacted Hector the day before we were supposed to have a big snow storm to get an estimate for snow removal. He told me he would arrive at my home that same day to look at the property and give me an estimate. He was punctual and gave me a written out estimate (not just verbal). They removed snow from the sidewalk, 2 driveways, 2 walkways and front steps. They also removed the snow from our car parked in the driveway. They did not shoot the snow at my neighbors' property, which I appreciate. The price was a little high, but his team did an excellent job and were professional and punctual. I am willing to pay a little more since the reliability, quality and professionalism make it worth it. I would recommend them.

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The two workers first put dropcloths on the stairs and hallways, then set up a shop-vac to vacuum the dust from the sheetrock before they started working.  They worked for about 2 1/2 to 3 hours and then cleaned up so that all was as good as new.  They were very careful with the paint and did an excellent job on the repair and the painting.  They were thoroughly courteous and professional all the way.  Hector, their supervisor, was here at the beginning and the end of the job.  He made sure everything looked good and asked me how I liked the job.  I told him it was excellent and they deserved an A rating on Angie's List.

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They did exactly what I've requested. Very professional and punctual, gave good advise. Did not push me to buy unnecessary things. Explained important issues and was available via text after work was done to answers any questions I've forgot to ask about maintenance of sod.

He was one of the only providers to return my call in the midst of a quick succession of three gigantic snowfalls. I was kind of shocked by the price he quoted, but he showed me invoices from other jobs he'd just done and that was just what it cost. This wasn't the kind of job for neighborhood kids with a shovel; it required heavy machinery to remove the five feet of snow and ice from my driveway. So: price was fair and he was responsive, which is often worth the price itself.

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Everything was done to perfection.  They were quick and easy to work with.  Their workers were prompt, friendly and professional. They were phenomenal!

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He's on time and works quickly.  He's very professional.  He's reasonable and he can work with you financially; set a time line, no pressure to get the job done.  I highly recommend him.

Hector and his crew are amazing. I needed to re-hab an apartment after tenant moved out.

 Hector came and gave estimate with utmost professionalism.  His crew was there exactly when he said they would be and their work is amazing!!

Better thank I expected. Can't wait to use them again.

The men came promptly after the snow stopped, sometimes  during the evening and on weekends.
They cleared the driveway, the front steps and  sidewalk and put down ice melt or some kind of sand so  these areas woudn't get icey to the best of their ability. They came when it was very slushy so it wouldn't freeze. This was very helpful.

Everything went really well.  They were punctual, reliable, and did a beautiful job in all respects.  In fact, they did such a remarkable job that they're coming back to do some additional work in the near future.

job went well

I needed a reliable snow removal service for a corner house (lots of sidewalk) located near a public school. I found Santon on Angie’s List and Hector was every bit as good as the many positive reviews I read here. Although it was a brutal winter with snowstorm after snowstorm, I was able to rely on Hector to get the job done every time. He is not only reliable but also polite and a pleasure to deal with. The prices are high, but I felt it was worth it for the peace of mind and excellent customer service.

Hector Sasaguay has performed a wide variety of construction and landscaping work over the past 2 years both inside and outside my home totaling approximately $47,500. He has consistently demonstrated dedication, superior workmanship, and attention to my
very specific requests. His responses to my calls were invariably immediate. Mr. Sasaguay’s work was completed correctly the first time and my instructions were followed in every detail. I solicited multiple price quotes before selecting a contractor, and Mr. Saraguay’s prices were consistently among the most competitive. Moreover, all work was completed within promised deadlines.
Mr. Sasaguay’s employees likewise demonstrated these qualities, precisely following instructions and completing projects with courteous service.

Overall, Hector and his team did a great job. They were professional and they cleaned up after themselves every time they worked on the project. They did a great job finishing off our pavers and the deck foundation and floor came out awesome in the Trex material we asked for.
They only issue was we asked for a platform step up to the pool. We wanted all materials used to be Trex and during the building Hector suggested we go with white for the platform step instead of the brown we were using for the flooring to have some contrast. We liked the idea and ASSUMED he would be using White Trex materials.
The project was started on 7/26 and we told him we needed the deck finished as soon as possible because we were having a party on 8/9. He didn't finish the deck until 8/8. On 8/8 he showed up with white NON-TREX material for the step. We felt we had no choice, but to accept the material he showed up with because if we didn't the deck would not have been complete for the party the next day!. The deck step looks good, but I am concerned as to the durability of the material he used. The remainder of the deck did come out awesome and as promised.
He also originally quoted us $4,000.00 for the deck and then mid-stream told us because of the additional detail work needed for the step that he had to increase the price to $4,500.00. I would have been OK with that if the step had been completed in Trex as well, but it was not.
Again, overall a great job, but a few sticking points that to me as the user are crucial. We would use him again, but would definitely ask him to give us better detail in the initial quote.

The pet enclosure is adequate (not beautiful), but it serves the purpose of keeping my pets safe while allowing them to enjoy being outside. The doors are just what I wanted,and the roof repairs are fine.
The problems arose with the driveway. The concrete is rough, and now there is a hairline crack from one side to the other. The workers did a lot of damage to my lawn by getting concrete dust all over it, and they burned sections of grass by leaving their tools on the lawn in the hot sun.
I have a brick wall around my lawn, and the bricks are covered with concrete. I tried to clean the bricks, but I was unable to get the concrete off. I called Hector about the lawn and the bricks. He came to my house to assess the damage, and he promised to return with some sod to repair the grass. He also said he would send someone to clean the concrete off of the bricks. It has been almost a month, and I have not heard from him.
I had high hopes for this company. I even recommended them to some of my friends. I found that Hector was very responsive before I paid him, but now that there are issues that need to be corrected he is no where to be found. I actually have other projects to be done, but I will certainly look for someone else to do them.