THE HOME DEPOT

Hardware & Home Improvement Stores, Windows, Carpet Sales and Installation,


Services we offer

APPLIANCES, BATH, BUILDING SUPPLIES, ELECTRICAL, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HEATING & COOLING, HOLIDAY, HOME DÉCOR, HOME FITNESS & RECREATION, KITCHEN, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION & VALUE CENTER.


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.512 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
17%
3
17%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.3
responsiveness
4.4
punctuality
4.8
Showing 1-12 of 12 reviews

Gary D.
06/2017
1.0
home improvement stores
  + -1 more
FINALLY DONE after a very long wait
Description of Work: I ordered a shower stall, it came in broken 5 times which meant I waited over two months more to get it, ordered from a local plumbing place in Waterbury CT. get it in one week not broke, even had to force them to remove the last one from my garage, in the end they gave me The money to buy one. So yes, I got a free one, but I needed it much sooner, my wife now, can not get in, and out, of a tub any loner, don't get old Gary Diamond Southbury, CT

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Ellen C.
04/2016
5.0
home improvement stores
  + -1 more
They are very good, they have a lot of stuff.
Description of Work: I use THE HOME DEPOT
Rating CategoryRating out of 5
Yes, I recommend this pro

Barney W.
01/2015
5.0
custom cabinets
  + -1 more
The experience was generally positive. They were very good. Very fast, very friendly and left the place nice and clean.
Description of Work: We had Home Depot do kitchen cabinets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

danielle B.
11/2013
4.0
home improvement stores
  + -1 more
Their price was reasonable. The experience was average. They didn't go above and beyond. The only thing I didn't like was they forced me to buy a piece that was not necessary which I ended up having to return anyway. I had told them I don't need that piece and I had to fight to return the piece and they took it back in the end. The staff were fairly helpful.
Description of Work: I ordered cabinets from The Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

eileen H.
10/2012
3.0
home improvement stores
  + -1 more
Home Depot was very helpful.
Description of Work: I go to Home Depot to make general purchases.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0

Yes, I recommend this pro

Joanna P.
02/2012
5.0
custom cabinets, remodeling, home improvement stores
  + 1 more
They did a phenomenal job! I will use them again if the need arises.
Description of Work: .We had them resurface some cabinets in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helga H.
09/2011
3.0
replacement windows
  + -1 more
One of the things about Home Depot is that you get the salesman coming in then you would never see them again, they send the crew and I didn't know how reliable it was. They don't need to be chatty and stay for 2-3 hours. I just want the information quickly. You get them in the house and they don't seem to want to leave. They think they are being nice and professional but it's not for me.
Description of Work: The Home Depot gave me a quote for replacing windows in my house.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Cynthia L.
06/2011
5.0
replacement windows
  + -1 more
The subcontractor I was assigned had 23 years experience with this work. They were prompt, fast, polite and clean. All the windows openings (excepting one) were covered in plastic from inside the house and pulled and replaced from the outside due to lead issues. I had a Bay window installed in the Living room, this was done from inside the house. The area was properly sealed off to prevent any contamination inside my home. Any issues or concerns were promptly addressed to my satisfaction.
Description of Work: Home Depot subcontracts their repairs with established local contractors. I contracted with Home Depot to replace all but the basement windows in my house. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Andrew M.
06/2009
5.0
carpet installation
  + -1 more
Carpet price was great. Carpet install price was just OK. Overall the whole experience was very good.
Description of Work: Commercial carpet install.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jane T.
07/2008
5.0
replacement windows, doors, home improvement stores
  + 1 more
Both installs went very well. The contractors they used for both jobs were really great. Another company installed my front door was really great. Extremely punctual. He also cleaned up very well.
Description of Work: They put in new windows and storm windows. Also installed new front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

STEVE C.
10/2007
4.0
carpet installation
  + -1 more
I needed new carpet for the 2nd floor of my condo (2 Br's, den/office, hall and stairs). Went to this Home Depot during a carpet sale of 10% off the carpet plus a free padding upgrade. I chose the carpet and sat with a sales person to enter the order and set a measurement date. Opened a HD credit card for additional 10% off but found out later when I went to confirm the order that I could not use this discount with a purchase of a sale item which the original sales person never mentioned. After a few phone calls I got them to concede the additional 10% off the carpeting but they would not do it on the installation costs. The carpet wasn't ready on the expected time line but instead took an additional 2 weeks. Once scheduled the contractors showed on time and did a very good job installing the carpet however left a few marks on the walls and were going to leave without vacuuming until I called them out on it. The carpet looks good.
Description of Work: New carpet was ordered from the Hawthorne Home Depot store. They sent out a contractor to perform all the measurements. The order was confirmed after these were done and two contractors came out to install the carpeting and padding. They did not rip up the old carpet as there was an extra charge for that plus I wanted time to fix loose floor boards.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Jennifer F.
06/2007
5.0
carpet installation
  + -1 more
We received a call around 7:30 am. On the day of installation that the carpet installer would arrive between 8:00 and 12:00. He arrived at 9:15 and immediately began working. He installed the padding and carpet and was very neat and clean. It was a small job, that was finished quickly. I am very happy with the results.
Description of Work: We were told the carpet was in stock, but it wasn't. We had to wait an additional three weeks for the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    1 SAW MILL RIVER RD, Hawthorne, NY 10532

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Windows,
    Carpet Sales and Installation,
    Cabinet Making,
    Doors,
    General Remodeling,
    Cabinet Refacing and Refinishing,
    Ceiling Fans,
    Appliance Sales and Installation,
    Buying Services,
    Lighting,
    Flooring Sales and Installation

    FAQ

    THE HOME DEPOT is currently rated 4.5 overall out of 5.
    THE HOME DEPOT accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, THE HOME DEPOT does not offer free project estimates.
    No, THE HOME DEPOT does not offer eco-friendly accreditations.
    No, THE HOME DEPOT does not offer a senior discount.
    No, THE HOME DEPOT does not offer emergency services.
    No, THE HOME DEPOT does not offer warranties.
    THE HOME DEPOT offers the following services: APPLIANCES, BATH, BUILDING SUPPLIES, ELECTRICAL, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HEATING & COOLING, HOLIDAY, HOME DÉCOR, HOME FITNESS & RECREATION, KITCHEN, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION & VALUE CENTER.

    Contact information

    1 SAW MILL RIVER RD, Hawthorne, NY 10532

    www.homedepot.com