Emergency Sewer & Drain Service Inc

They did an A+ job. My entire sewer line, was replaced as well as the trap and connections. My downstairs powder room was preserved. The crew was efficient and "Uber" prepared. There were lots of connections. They had extras of absolutely everything in order to avoid any potential downtime. Each and every step was carefully explained to me. Tommy was either on site or quickly available. Though my basement looked like a bomb site mid-job...it was left surprisingly neat and broom clean. I decided it would be prudent to add a reline of my house to street connection. 40 feet of reline. Tommy has many years of both residential and commercial experience in relines. All the work was done in one week's time and cross-checked with pipe camera. Tommy is not only a Master Plumber...he is the "Master of Disaster".

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John and Bobby have been working on my injector pump for years. They didn't a great job whenever I've had issues. They come out usually within an hour after calling to have work done. They do good work but are pricey. About 20% higher then the price should be.

He did half the work, the inspector did not approve it and I have not seen or heard form him since.

Our sewer line from the house to the town line was crumbled and needed to be replaced FAST. We were getting snaked quite a bit and were going broke...and tempting fate. Overall, if I had more time, I would have made the effort to get in touch with the service again and give them a chance to explain why they never submitted a quote. I got a got a good vibe and they seem like a good company. But I can't help but think that if the name of the company is EMERGENCY Sewer and Drain, maybe they should be a little quicker with the quote. The professionalism of the gentleman, Tommy, who came to give the quote is an A+++ but I downgraded the whole rating to a C because it's not very professional of the company to get back to the customer.

I have been using them for 10 years and their performance has always been good. They are very quick and easy going. Their pricing is very fair and I would highly recommend them. I rated them B because I never rate anyone A.

My call to them was answered promptly and politely. I was told that someone would be at my house within one hour. They were right on time and explained everything they were going to do in detail. Franco cleaned both sinks after he was finished; he cleaned the floor under both sinks and the kitchen floor. He even cleaned a stop that he had not made dirty. He was very professional and very thorough. I am very pleased with the work he did.

Franco went above and beyond what he needed to do. They called us afterwards to make sure everything had been done right. They've done other work for us that turned out great.

THEY RESPOND WHEN I CALLED IN A TIMELY FASHION, AND THEY DO A GOOD JOB. THEY DO WHAT I ASK THEM TO DO. THAT'S IT. THEY JUST DID THE DRAIN AND SWEPT THE SEWER OUT. I HAVEN'T HAD ANY DIFFICULTIES.

THIS COMPANY WAS ABLE TO RESPOND TO A SERVICE CALL IN A TIMELY MANNER AND WAS ABLE TO PERFORM THE WORK ON DEMAND. THE REPAIR WAS DONE CLEANLY AND QUICKLY