Cool Power LLC

We have relied on Cool Power since their original installation of our Lenox system, and we are completely satisfied with the unit and yearly service. Alex, the amazing technician who came yesterday for the yearly service visit, meticulously diagnosed and fixed a minor issue and the system works like new. We recommend Cool Power. The yearly contract is worth every penny.

Called at 6am Monday morning and was pleased to speak with a "real" person at the answering service. A service technician arrived within 4 hrs, as was promised. Joe, the service technician, was professional, competent and friendly. The repair was done efficiently and to my satisfaction. I highly recommend this company and would use them again.

Excellent. Technician came within 4 hours and fixed a relay.

They do a fine job. Price is normal for contract. Good job. I called them they came they said they'd come back and they did as they told me they would.

Very badly

.

It went well. They were professional, exactly on target time wise. System was just installed this fall so only used for a couple of days.

unknown

.

unknown

unknown

It was excellent.

They were very good. The owner of the company came over and discussed the installation and the type of the unit we got for the cost. We did shop around but I thought his was the best value considering the type of unit he was putting in and the cost of it. We used it all season. It was fine. We had no issue with it. They were very nice. The installation guys were great. I thought the price was fine. The quality of work was excellent. Their responsiveness was very good. They showed up when they were supposed to show up. If you had any issue, they had to reschedule it in the beginning but they gave us ample notice. Their professionalism was excellent. We would recommend them to somebody.

unknown

Everything about our dealings with Cool Power has been terrific. (We investigated three companies thoroughly before signing on.) The initial installation was done professionally and we were happy with the results - a new, efficient system, at a reasonable cost. When we had difficulty with LIPA (we were due a rebate, which somehow fell through the cracks at LIPA, but this was paperwork after Hurricane Sandy, so no surprise, really…), Cool Power stepped in and helped us expedite it. We have signed up for the annual maintenance contract for the past two years, feeling we wanted to protect our investment, and the service has been prompt, professional, and thorough both years. We recommend Cool Power to anyone who is looking for the services they provide.

A crew of 5 was out my house and put in 2 full days, without any problems. They were professional, courteous, and neat. They went as far as helping me get a nest out of some attic space while running ducts along with shoveling the snow all the way around my home to get my new unit to the location! This was well above their scope of work and never complained. The work was thoughtfully laid out with attention and detail and couldn't be happier with the price and install.

Punctual, professional and clean. Showed up early with a full crew and 2 trucks. Finished a complete installation including duct work and left everything like they found it.

Scheduling and communication was excellent. A full crew showed up on time. The work was completed in a bit less time than they had estimated. They made almost no mess and they had to install new registers in every room. The system has worked as promised all summer without any problems.

They were on time, professional, cleaned up before they left and I have been loving the system ever since. I sign up for the annual contract and they come out every year to give the system a "tune up". They are the ultimate in professionals from the sales person to the men doing the installation. I recommended them to my neighbor and they feel the same way. You can't go wrong with Cool Power.

This is a company I have been using for a couple of years now. I used them for a central A/C unit first. The price was middle of the road. Everything else was exemplary. The workers were on time and very knowledgeable. They put it in fast and neat. I noticed that my font two rooms were not cooling well. The owner came to my house and determined that both rooms needed an additional vent. He was sorry for the inconvenience and installed them for cost.
After Super Storm Sandy I called them to replace my flooded boiler. They were their within days of the storm to give me an estimate. In a time where lots of companies were price gouging they came across with a more that fair estimate for full replacement. They had my boiler within a week and held onto it for me for a bit until I reached the stage of repair for it to be installed.
I had a service contract for maintenance on my previous boiler with another company. I also had a contract for oil delivery. They decided to price gouge and tried to charge me for things that would have normally been covered under the contract. I left them for Cool Power's oil delivery and they have shown up when they said they would and filled the tank. Their prices are also very competitive.
I have a contract with Cool Power to service my central A/C unit. Due to an electrical issue I sustained some damage to my central A/C unit. This happened during the peak of the recent heat wave. As a contract customer I was able to get them to my house within a couple of days. They determined which part I needed and had it in a couple of days. A technician named Vin came to do the repair. While doing the work he came across another part that needed to be replaced. He called the place they use for parts and was told it was available. Through my experience most places would have said we have to order the part and reschedule to put it in. Knowing it was extremely hot and that I had an infant in the home Vin left, picked up the part, and installed it. I was very appreciative.
Cool Power is a company that will go the extra mile and I would recommend them to anyone.

Top pros. Obtained through Cosco with their ;promotion discount. Job went as smooth as silk. Had Lennox XC17-36 installed. Because this firm gets many of their customers from Cosco you can be certain that they know what they're doing.

FANTASTIC!! Communication was excellent. Speed was excellent. Quality of workmanship was excellent. This is a VERY professional company.

They were very quick at getting the job done. They were very courteous. They did a great job.

So far, the system seems quiet and everything was done as promised. They just finished the job so time will tell as to how everything works but so far we are very happy. The workers were polite and neat. The job was completed in one day and they took all the old equipment away with them.

Bill provided the estimate with detailed measurment and its explanation. He suggested that I pay with a Costco AE to get $900 in benifits. Brain did the measurement of the interior for the vents and placed the unit in a spot that I thought was not possible and made my day. The crew of 6 for the installation was very polite,got to work right a way and worked very clean. I wish I could remember their names. There were a few concerns at the end of the day a far as air flow but they addressed them quickly and made adjustments.