FISHER MOVING & STORAGE- North American Van Lines

"We actually bent over backwards to help this customer, but some people you just can't make happy no matter how hard you try. We had this customer scheduled for delivery in GA but the day prior to delivery with the driver enroute when we made our confirming call she advised she did not close on her house and could not take delivery.We advised she must, the driver had other delivies to make in Florida and we needed to deliver her first, she begged us not to deliver, said she did not have the money to pay us we offered to deliver the goods to storage but she still begged us not to.Feeling sympathic we were able to rearrange the drivers delivery schedule to go to Florida and deliver and come back to GA to deliver her goods( at no additional cost to the customer,but an additional expense for us ) she said she would be closed by then and could accept delivery.Well when we finally did return to GA the customer still didn't close and last minute had us deliver to a self storage business and somehow she managed to pay us this time which I'm sure she could have done the first time we attempted delivery. As far as the damage to the beds we documented that the beds were damaged prior to loading and the allegation about the vacuum cleaner is just nonsene( as if our drivers go around with old Kirby vacuum cleaner replaement parts on the truck) And of course she reported the damage after she had another mover move the goods from her self storage locker to her new residence. We don't like to be negative and we tried to help this customer, but it certainly was the case of us being taken advantage of not the other way around"