
Braymiller Builders of W.N.Y., Inc.
About us
Braymiller Builders has been Western New York's number one choice for the highest quality Replacement Windows, Entry Doors, ,Bath & Shower Specialist since 1987. Our company motto, "Committed to Quality", is more than just a slogan, but a way of life. It means we are committed to offer only the finest quality products and services to our valued customers. Our highly skilled staff is here to help you with all phases of your window, door, kitchen, or bath room project.
Business highlights
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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57% | ||
11% | ||
5% | ||
0% | ||
8% |
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"Thank you so much! We appreciate you!"
"I am so sorry to hear about your experience sir, if you could please give our office a call at 716-646-5300 we would love to speak with you in regard to your appointment. Thank you!"
"I am deeply concerned that you have had an unsatisfactory experience. I want you to know that we take this very seriously. I attempted to reach out to you by phone on two occasions, but as of this moment, have not heard back from you. With regards to the bay window...we installed a very high quality triple casement window with triple pane glass, a 50 year fully transferable warranty, an anti break in guaranty, and a very good energy star rating. You specifically requested this window instead of installing a new bay window because you said you were selling the home and wanted to keep the cost of your windows low. You are correct that the sliding glass doors were late in being delivered, so we offered to install the window portion of the job first, rather than making you wait longer. You agreed to that, and we also gave you a discount check as compensation for your having to wait a while longer for your doors. We then installed your doors as soon as they arrived in our shop. With regards to the staining issue, it does state on the face of the agreement in bold type that we do not provide any painting or staining services. We can only be responsible for the work that we provide. I spoke to your representative about this issue. He felt bad about your situation, but he is as sure as he can be that he did tell you that we could not do the staining job for you. With regards to the damage to the oak frame, we have no record of any problem with this from our notes, and the completion certificate was signed with no notations of any problems like that. If there is a problem, I will be more than happy to discuss this with you at your convenience.. As I mentioned, I have called on a couple different occasions, but as of yet, have not heard back. I look forward to discussing this further with you."
"Very sorry for the delay! We have been very busy, and the manufacturer had a back order situation which didn't help. Glad everything worked out well in the end and you were happy with the installation. We continue to try to get better day by day!"
"I am very happy that we were able to help you with your project. I'm aware that we are not the cheapest guys out there. Believe me, I would love to be able to reduce our costs. But the quality of the product and service is far more important, and unfortunately, tends to be a bit more expensive. Again, I'm glad we were able to assist you!"
Licensing
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