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Ferguson Bath & Kitchen Gallery

5.0(
1
)

Plumbing

Reviews

5.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
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Showing 1-1 of 1 reviews
Stephen R.
12/2016
5.0
plumbing
  + -1 more
Ferguson customer service was beyond EXCELLENT. They certainly did everything possible to see to it we were taken care of properly. We will never buy another Newport Brass faucet but we certainly will not hesitate to do business again with Ferguson. In this day and age to see such wonderful customer service is amazing.
Description of Work: We had occasion to purchase a Newport Brass faucet from Ferguson in Greenvale NY. The plumber came and removed the old faucet and installed the new Newport Brass faucet. The NEW faucet was defective and leaked. We contacted Ferguson and they in turn immediately got in touch with Newport Brass. Newport Brass admitted the faucet was defective verbally and told the Ferguson rep (Christin) to send an e-mail. This of course did us no good as we were now without a working faucet. Newport Brass was in no hurry to correct this problem. Ferguson knew this was a poor way to handle the problem so they overnighted a new faucet from their warehouse to us. The plumber came again and installed the new faucet., Because we now had to pay to install the same faucet twice Ferguson credited our charge with the additional plumbing costs.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    9 Northern Blvd #11, Greenvale, NY 11548

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Plumbing

    FAQ

    Ferguson Bath & Kitchen Gallery is currently rated 5 overall out of 5.
    No, Ferguson Bath & Kitchen Gallery does not offer free project estimates.
    No, Ferguson Bath & Kitchen Gallery does not offer eco-friendly accreditations.
    No, Ferguson Bath & Kitchen Gallery does not offer a senior discount.
    No, Ferguson Bath & Kitchen Gallery does not offer emergency services.
    No, Ferguson Bath & Kitchen Gallery does not offer warranties.

    Contact information

    9 Northern Blvd #11, Greenvale, NY 11548