KERI CLOCK SVC INC

I gave Ben three cuckoo clocks to fix. One of them simply had the chains which hold the weights jammed. One had a chain which had broken and had come crashing onto the floor along with its weight.One of them had a door which opened to expose animation and which became loose and was hanging by its wire. On the clock where the chain had broken he was supposed to replace all three chains so they would match in color ( oxidation had taken place). Instead he replaced only the one faulty one with a bright gold chain which didn't match and looked awful. He charged me $350.00. To top it off, every once in a while the weight drops abut six inches as though it is not even on its wheel. Whatever was wrong to make it fall initially has not been fixed. On the clock with the broken door he managed to fix that but then part of the animation which had been working was no longer working. He took it again, telling me it had worn out since he had the clock but when he brought it back one chain had no ring to stop the chain from being raised too high, the three weights could not be raised to the same height, they were at three different heights when fully raised, and the clock would just stop working midway through the animation. All of that had been working perfectly till he worked on it again. Again, he charged quite a bit, somewhere around $400.00The third clock is a corker. It took me a while to realize what he had done, but when I heard the cuckoo I realized it was not MY cuckoo. I studied the clock and realized he had replaced the entire movement, cuckoo included, had replaced both chains with a very bright gold, and had replaced the dial. He didn't even put the dial with its Roman numerals on correctly, either, because the number 12 is positioned at 8 o'clock. How less than bright can one man be? He denied everything but I happen to have videos of photos of all my clocks. This is a very old clock which I have had for over fifty years, and it was old when I got it. He either wanted the antique parts for himself or for another clock, or he had the identical clock which had already been jury rigged with cheap parts years ago and swapped them. The man is not only inept, he is a crook. The photo on the left is what he brought back. The one on the right is my original clock. I left a message telling him I wanted the parts he took to be returned but obviously he has not responded and never will. He wanted to charge me over $400.00 and I had said I would pay him when I got my clock parts back, not that the original job was merely to fix a jammed chain. Stay as far away from this guy as possible.