PLUMB RITE OF WNY

"I was never aware of this customer having a stroke when she called the first day. She's a real estate agent and informed me that she had 3 showings to do that afternoon. So we rescheduled for the next day between 10 and 11:30. She called at 8:30 am the next day wondering why we were not there. So I called her back to inform her the appointment was between 10 and 11:30 as we talked about. She claimed she had a stroke over the past weekend but has 2 other toilets working properly in her house. I questioned her being able to show homes while having a stoke but couldn't use one of the other 2 working toilets until we got there to fix the 3rd toilet. She did call and cancel while we were already in route to her house. So I would not only never work for her again, I wouldn't suggest purchasing a home from her either. Some people are impossible and I will be completely professional and not mention the real estate company she works for. Nobody needs a customer like this."

"I arrived at the house to look at a leak under pedestal sink. Customer walked in while I was on my back and said hello. Did not have the part to fix her sink, but sent my son at a later date to repair. Job cost was a whole $75. She put this review on here because she stiffed me 4 times to look at other work at her home. After refusing to come look at anymore work, this is what she does. Her text messaging to me is proof that JC**** ****** himself could not please her. It's a shame that there are human beings on this planet that have nothing better to do with their time but to try to hurt people's business. When in doubt, call your local building department to ask how credible a contractor really is. Both good and bad reviews can be misleading."