Custom Security & Communication Systems, Inc. logoApproved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Custom Security & Communication Systems, Inc.

Home Theater Wiring - Install, Repair or Conceal, Computer Network or Wiring - Install or Repair, Alarm or Security System - Install,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

Custom Security and Communication Systems, Inc. is a dynamic, locally owned and operated business. Its president, Norm Bauman, began learning the business at his fathers knee, assisting his dad with alarm installation since age ten. In the early 1980s, Norm also worked for other security companies across New York State, gathering knowledge and honing his techniques. Seeing a need for reliable installation methods and more individualized customer service, he formed his own company, Custom Security Systems, in 1984.

Business highlights

Emergency services offered
41 years of experience

Services we offer

Access Control/ Video Surviellance, Alarm System Install and Monitor, Central Vacuum Systems, Entertainment/Automation, Home Theater Install/ Multi-room Audio

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Reviews
4.9144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 144 reviews
Roy S.
Jul 2025
5.0
Antenna - Install or Replace
This job was one of the best experiences working with a tech team that I have ever seen. The crew did everything i asked and then some. They solved problems that seemed unsolvable, and they did so with a sense of pride and accomplishment.

Martin B.
Jun 2025
5.0
Home Theater System or Media Center - Install
Custom did a great job and simply stayed until is was done and done right

Jeremiah D.
May 2025
5.0
Home Theater System or Media Center - Repair
I cannot speak highly enough about Custom Security & Communication Systems. From the moment I reached out, their responsiveness and professionalism were truly exceptional. They contacted me quickly after my initial inquiry, demonstrating a commitment to customer service that is increasingly rare these days. What truly sets them apart is their integrity. When they came to assess my home theater system, they provided a thorough evaluation and discovered a simple solution that did not require any additional services. Most impressive was their honesty - they did not try to upsell me or charge for the visit, which speaks volumes about their ethical business practices. The technicians were not only knowledgeable but also went above and beyond to ensure my complete satisfaction. Their expertise, combined with their friendly and professional approach, made the entire experience a pleasure. I recommend Custom Security & Communication Systems without any reservation.

Steve W.
May 2025
5.0
Antenna - Install or Replace
$1,198
The crew was great. Total install at my home including taking down my old TV antenna. Some of my channels were in and out. Now all are solid plus many more I didn’t get before… 67 total OTA channels. Total time was about 3 hours. I would highly recommend Custom Security and Communications for your TV antenna needs.

Nancy S.
Mar 2025
5.0
TV Wall Mounting
The job done was outstanding! Every phase was completed meticulously. I had a 65” tv installed with wall mount, sound bar, had sub woofer installed, including extensive electrical work. Additional circuits and updated modem were installed in the basement. All work was completed to perfection. The workers were friendly and conscientious, they cleaned every work area. I have full confidence in them and their work. I will be calling them for other jobs in future.

Bill K.
Nov 2024
5.0
Antenna - Install or Replace
I had an antenna that I was using indoors but wanted it to be installed on my roof to get better reception of the Buffalo channels. I applied on Angi?s website and they put me in touch on with Custom Security & Communication Systems, Inc. Norm and Tyler came early for the appointment for the custom installation. They were very friendly and knowledgeable and made me feel very comfortable with my decision to hire them. My antenna was quickly but professionally installed on a tall mast on my roof. I can now get excellent reception of all 13 Buffalo channels. To my pleasant surprise I could also get all 8 Toronto channels! I was extremely pleased with the installation, especially when the results were beyond my expectations realizing that I could now get 21 channel plus all their subchannels. I would very highly recommend Custom Security to anyone!

Michael R.
Oct 2024
5.0
Antenna - Install or Replace
Yes, I recommend this pro
I called them yesterday and they completed the work this morning. Their work is neat, complete and professional. Norm is experienced, he shares his knowledge, and is principled!

Martin H.
Sep 2024
5.0
Antenna - Install or Replace
Yes, I recommend this pro
Did great work, my Tv now gets twice as many channels as I got before. It was a little pricey, but they did fast, and professional work.

Laurice A.
Sep 2024
5.0
TV Wall Mounting
Yes, I recommend this pro
The company is definitely perfect! The owner and the two guys are very professional and knowledgeable of all services, They are A1 we will be calling them for more services Amen!

Howard W.
Aug 2024
5.0
Antenna - Install or Replace
Yes, I recommend this pro
The installation was professionally done. The cabling from the antenna to the TV is very neat. That took pride in their work. I highly recommend them.

Joseph C.
Aug 2024
5.0
TV Wall Mounting
Yes, I recommend this pro
They were done in an hour and a half, and our tv is not small. Great work.

Randall B.
Jun 2024
5.0
Antenna - Install or Replace
Yes, I recommend this pro
Arrived on time, performed all work in 1 day.

Diane T.
May 2024
5.0
Home Theater System or Media Center - Install
Yes, I recommend this pro
Norm called immediately, came next day to remove old dish and all wires from my house. They also do security and home entertainment, etc. Would definitely recommend them.

Kim S.
Apr 2024
5.0
TV Wall Mounting
Yes, I recommend this pro
$300
Norm, Chase, and Tyler did a tv mount for us and did a great job! Will definitely hire them again for future projects

Dyan B.
Feb 2024
5.0
TV Wall Mounting
Yes, I recommend this pro
Professional and helpful!

THOMAS W.
Nov 2023
5.0
Antenna - Install or Replace
Yes, I recommend this pro
$1,177
Norm and his crew was a pleasure to have installed my television antenna and took the time to fine tune it to its highest potential.Great job and appreciated there work.

Sheila C.
Nov 2023
5.0
Alarm or Security System Repair
Yes, I recommend this pro
Very helpful and timely

Curtis J.
Oct 2023
5.0
Antenna - Install or Replace
Yes, I recommend this pro
$1,739
It's not often that you have a couple of young men show up on time, work hard until the job is finished, not hear a cross word or grumble about the work, not use course language, respect me as the customer and work hard to make me happy, and all with a good attitude. That's what I found with Tyler and Chase. I couldn't have been more pleased with them. The quality of materials was as expected and there were no short cuts. Highly recommend this company. I am 40+ miles from broadcast towers and am enjoying every minute of canceling cable.

Colin M.
Sep 2023
5.0
Antenna - Install or Replace
Yes, I recommend this pro
$1,053
Great antenna install. I'm picking up Syracuse channels from west of Rochester.

Debra H.
Sep 2023
5.0
Yes, I recommend this pro
$1,277
Extremely courteous. Very knowledgable.

Anne S.
Aug 2023
5.0
TV Wall Mounting
Yes, I recommend this pro
Very responsive, kept in contact with me about schedule. Replaced antenna on the spot. All set

Lawrence M.
Aug 2023
5.0
Antenna - Install or Replace
Yes, I recommend this pro
They were friendly and stuck to their job and got it done.

Jerry C.
Jul 2023
4.5
Antenna - Install or Replace
Yes, I recommend this pro
Professional. Quality excellent.

Daniel T.
Jul 2023
5.0
TV Wall Mounting
Yes, I recommend this pro
$408
Very knowledgeable and professional...

Isaiah H.
Jul 2023
5.0
TV Wall Mounting
Yes, I recommend this pro
$260
Norm was extremely professional and did an excellent job and a great rate. Would use again if needed.
...
Showing 1-25 of 144

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Custom Security & Communication Systems, Inc. is currently rated 4.9 overall out of 5.
Yes, Custom Security & Communication Systems, Inc. offers free project estimates.
No, Custom Security & Communication Systems, Inc. does not offer eco-friendly accreditations.
No, Custom Security & Communication Systems, Inc. does not offer a senior discount.
Yes, Custom Security & Communication Systems, Inc. offers emergency services.
Yes, Custom Security & Communication Systems, Inc. offers warranties.

Contact Information

PO Box 580, Grand Island, NY 14072

Share project details to get started.