LandWorx New York Inc

"I was originally going to ignore this review because I know you will come back at me, but I feel the need to defend myself and my employees. There are two correct statements in your review....1. yes you did spend about 100K and 2 yes I did block your phone number on my personal cell phone. I responded to hundreds of messages from you before, during and after I completed your project. You messaged me at all hours of the day, [Member Information Removed] days a week. You texted me at night while I was sleeping, while I was at dinner with my family and even on Sundays while I was with my family. You clearly have no respect for peoples personal time. You claimed you felt "threatened" by one of my messages, so I told you not to message me on my personal phone and to call the office and leave me a message if you need something just like ALL of my other customers do. I thought I would do the mature thing and block your phone number on my cell phone so we could not communicate through text because sometimes you may get the wrong impression from a message. After we completed your project, I had my crew at your house numerous times "post payment"to add more topsoil,add more grass seed, fertilize the lawn, replace plants and touch up any fine details you complained about. I even have the receipts from the nursery showing that we purchased additional plants for your house to do replacements. And I typically was there the day you messaged me or within 24 hours taking care of whatever it is "post payment" so I am still shocked that you would even claim it was like pulling teeth to get in touch with me. You also claim no one answers the phone in the office. Well there is someone in here 5 days a week from 8-4 answering the phone. You always stopped by the office when you needed something until you got my personal cell number. The first message I received at the office from you was 2 weeks ago claiming you had a dead tree in the front yard. I drove by your house that night and did not see any dead trees. I typically would have gotten out and checked the entire project, but since you claimed you felt "threatened" by me, I did not feel comfortable coming onto your property so I did not notice any dead shrubs. You sent me an email Saturday morning about repairing some of the joint sand in the patio and you also made me aware of the dead shrub. The shrub in question(which you posted numerous pictures of) I had Bob at your house within 3 hours to replace the sand and install a new bush so I don't know how you can claim "its like pulling teeth to get me to respond"?? is a 3 hour turn around on a Saturday not quick enough response time for you? And in Bob's defense, when he is greeted being called "F*#$ Face" by your partner, I kind of don't blame him for being rude. Please don't treat me or any of my employees like that, just because we did a project for you does not make us your servants."