Proctor Roofing

Most overpriced roofing company around. It's laughable the quotes I was given by these guys vs. the other roofers I spoke with. Combine that with the fact I was warned about how they are quick to go the half-a** route when encountering a problem vs. actually doing the right thing and solving the problem. I've heard many accounts of this company just throwing up flashing and tar over a problem area of a roof instead of taking off the bad old roof and fixing it the correct way. People please get MANY MANY quotes for MANY different companies and you will quickly see that Proctor is a rip-off artist.

In a word "EXCELLENT". Jerry Proctor responded to call promptly and professionally. The three man crew, Terry, Matt and Dave worked prefectly together and completed the tasks efficiently. There was never a mess. The next work that I will need will be done by a Proctor Enterprises Crew. If there was a spot for pictures I would add some.

You ask how did it go and my reply is GREAT. Last year I needed the barn roof replaced. Response from the Jerry was quick and after I had completed my portion of the preperation the roofing crew came in promptly. The work was completed in a professional and very efficient manner. Clean up by the crew was to the point where it appeared as though nothing had ever happened. I will call Proctor Enterprises for my next project. Note: I am not a good photographer !

We heard that Proctor was a great roofing company. Unfortunately that is not the case. Proctor came out at the end of September to give us a quote and we signed a contract October 4th. Twice we have been given dates for the project to be done and they both ended up being no call, no shows, and no apologies! We are currently on day 3 of waiting for a call back to reschedule but at this point will likely be taking our business elsewhere as we have now read multiple reviews and see this as a frequent way of business for this company. We have now been waiting about 6 weeks and still have a leak that is causing damage to a wall. Now that its mid November it will be very difficult to find a roofing company that will have time to do this before winter. Very disappointed and 100% recommend you look elsewhere.

They never called or showed up

The initial call to this company was answered promptly and a representative came to give an estimate. The original proposal said that work would begin the week of July 13. On July 28th, a crew swarmed my home. They placed plastic tarps over my boxwood hedges, which, by the end of the hot day, burned the tops and turned them totally brown. They also broke the top off of my favorite vintage Chicago Peace rose bush, which has bloomed in front of my house for years before I bought it in 1999. They left in their wake my gutters, haphazardly reattached, leaking, filled with water and discarded water bottles, nails and asphalt debris from the old roof. In addition, they removed, without my authorization, a portion of gutter downspout that was routed through the gambrel roof and roofed over on the front while leaving a hole in the back. Since they left, I have had to pick up bags of lunch garbage and water bottles left on both my neighbor's and my property and in the street, as well as chicken wing bones, cheese, cigarette packs and butts, nails, large chunks of old asphalt singles and other debris. Our contract stated that a new gutter would be placed on our garage, but that did not happen until August 8th, after several phone calls. At that time, the gutters on the house were supposedly cleaned, repaired and reattached. I asked the contractor that day to please replace the downspout that was removed and covered over and was told with a wink that "I've been doing this for 30 years" and that my husband had told him it was OK to do what he did. My husband has subsequently told me that he did not give his authorization to do so. I asked the contractor that he at least cover the hole left on the back side of the gambrel roof so that animals and insects could not get in there and he said that he would do it, but he didn't. I can only imply that he said that to appease "the little woman," not knowing that "the little woman" was the one who wrote the check. You can be certain that "the little woman" will not be writing a check to this company in the foreseeable future. As a postscript, I owned a small cottage on Seneca Lake which needed a new roof. I called this company for help and was told that someone would come to give me a quote, but it never happened. Guess it wasn't a big enough job to bother with.

10 stars! WOW!!! SO impressed!! They came in like gang busters and had our roof done in half a day!! Very affordable, professional & excellent job!! Thank you so much! Love our new roof! HIGHLY RECOMMEND!

Was looking to have a new roof and was quoted a reroof application. The re-roof estimate came in higher then a new roof along with additional repairs needed. (The day prior already had one estimate done.) Warranty on workmanship was not close to the previous quote. He didn't even bother quoting for a new roof. When I explained to him that I had other companies coming in to give their quotes he exploded. My daughter whom I don't think he was aware was home was in complete disbelief at how disrespectful he was. He expected me to sign his contract right then and now. He knew nothing about me if I was single or married in which case I still would have needed time to speak with my spouse. The fact was I recently lost my husband and wanted a repair so I could put the house up for sale. His rude behavior made me wish my spouse and bring me to tears. I'm not a weak woman but I wondered if he would have treated my husband in the same manner.

Perfect. Great people. Hard workers

Fast, efficient. Good clean up. I would hire again.

Work never started. Scheduled for morning of 6/24/17 and nobody showed. I called @ 9 am and talked to Jerry (owner) and was told he would check schedule and have someone let me know what was happening. I never received a call back. Despite two more calls to Jerry and his office, I received no reply. I called and cancelled the job. I can understand scheduling mix ups, but not unresponsiveness.

Awesome-our roof was 400 squares and it was completed all in one day along with the shed roof and repairs made at our son's house as well.

Very professionally done with a large crew that even cleaned up the grounds afterwards so there was no evidence of them being here.

the job was done as promised. just took several weeks before they came and did the job. did a nice clean up.

Mr Proctor arrived promptly Monday October 17 as he said and gave a reasonable quote, which I signed. When asked when the work would be done he said he had a crew close by and the job would be done that Friday. I didn't notice till later that he didn't sign the quote himself. There was a big rain storm that week so I wasn't surprised that they didn't show when promised. It's been 7 weeks, there has been plenty of good weather, still nothing. I wanted to hire Mr Proctor's company because he is a former neighbor and I like to use local independent companies. This is the second time this has happened with Proctor roofing. A contractor I hired to do renovations on a previous home contacted Mr Proctor to get a quote to install a metal roof. A price was agreed on but no one ever showed up to do the work. Fortunately no money was paid up front. Apparently Mr Proctor isn't able to say no if he doesn't want to do a job. If he doesn't sign your quote, don't expect to have the work done. It's a shame because my daughter was planning on contacting him to do a full roof replacement on her home. That won't happen now.

Beyond expectations. Showed up with a 15 man crew, stripped 2 layers and reinstalled new and gone in 4 hours. Couldn't even find a piece of paper in rhe yard when they left.

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When they put it on, the roof is up very high that we as the home owner were really unable to get up there and watch what they were doing. Within the first three or four months, we lost multiple layers of shingles. They really did not nail everything down properly. It was not aligned properly. We ended up with roof leaks. We are still trying to get our money back from them.

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