Jack Hall Plumbing & Heating Inc

I appreciate the professional and polite experience with whom everyone I spoke with at Jack Hall Plumbing and Heating. Scott was invaluable and knowledgeable. Dana and Chucky proved to be efficient and timely, leaving behind a work of art. Xavier fine-tuned the exhaust...Perfect

Very Expensive. I needed a new water heater right after Christmas and just before New Years. Jack Hall were the only ones answering, so I had to go with them. Overall they were very professional and did an excellent job, but they were very over priced and did the job for almost double what I could have gotten it done for if I had more time to shop around. I’ll continue to get quotes from them but I’ll only use them if those quotes are reasonable in the future.

I can't say enough good things about the folks at Jack Hall Plumbing & Heating! They did excellent work, and follow up. I got not only what I expected but more all at the price quoted and not a penny more. It can be so difficult to find someone you can trust, and these people are exactly that. They make your issue their issue and treat each problem as an opportunity to help you as if you were just a neighbor. Very friendly, polite and responsive and the way they treated my project guaranteed them a customer for life. The experience, knowledge, and way they treat their customers is nothing but grade A all the way around. Excellent company to do business with and place your faith and trust. They don't let you down!

I am very unhappy. I was clear from the start that the issue was a blockage between the main house drain and the washer. The plumbers and I discussed what had to be done to make the washer work again (remove the current pipes and install a larger one without so many elbow joints), I repeatedly said there were no other issues in any other drain. Then, out of nowhere, they decided the best approach was to snake the main house drain... where we had no problems. And although they asked me before any work was done, nobody said that labor was per person. I was quoted $150-$200 for the new pipes that we first decided needed to be done, so when I'm told it's $95 plus $75 for the snake, I do not assume I'll be paying more to snake a drain than to remove and install new pipes. I didn't request two plumbers, yet I was shocked to find I had to pay the hourly rate for two without anyone telling me until it was too late. From the first discussion our issue was the washing machine... yet after paying nearly $900, I was told that I should go to the laundromat since the issue wasn't fixed. They snaked a drain and removed a small handful of roots. Then they said they needed to come back and replace those pipes at a different time. After they left, we fixed the issue ourselves. I had planned on calling them back for a future $3000 job they said we need, but I have zero faith in them now. The plumbers were very nice, but I was overcharged and the work didn't even solve my issue. I'm not even going to mention they used my shop vac to clean up the sewage. I sent them feedback, as requested, and it's been weeks with zero communication from them. They aren't even worried about unhappy customers.

Great company I would use this company before anyone else!

They came totally unprepared for the job they needed to do. I scheduled this job and told the rep what I needed done. I couldn't understand how they did not have anything on the truck for supplies. I would not recommend them based on how expensive they were and totally unprepared.

Everything was going fine until the concrete contractor asked if he could pour. He said it was ready to pour. After the pour the interior was constructed and two of the lines were off and unusable. We contacted TY hall and request a fix.... nothing.....we requested the balance of our deposit not used, his response was, I don't give back money..... buyer beware...don't use them...

unknown

THEY WERE PHENOMENAL. THEY MANAGED TO COMPLETE MAJOR RENOVATIONS TO OUR TWO BATHROOMS WITH LITTLE OR NO FUSS. THEY WERE HERE WHEN THEY WERE SUPPOSE TO, WHICH WAS NICE BECAUSE THEY ARE LOCATED FAR AWAY FROM US. I CANNOT THINK OF ONE BAD THING ABOUT THEM.