DIRECT SAT TV

Have had issues with installing a dish after moving a service. DIrectv did not give us the dish that needed to be installed by a 3rd party installer. But they continued to charge my credit card account. The national call center was initially pleasant to talk to, until i finally gave up on getting it installed. Then the refund they said I was eligible for earlier dried up and I spoke with a supervisor who read from a denial script. The worst customer service EVER experienced.

Service went well w/installation.Then all went "down-hill". The teenager who opened the account moved out of the household w/in a month of installation, not putting money on his billing card.The co. continued to bill the card even though there was no money on it.I was paying the monthly bill from my checking acct. in the meantime !As a result of this,the teen accrued a large amount of "insufficient funds"fees.I talked to them several times and because the teen didn't cancel his account I couldn't get a new acct. in my name.Then after the teen did cancel his acct. I couldn't get service from them nor two other providers because Direct TV put my checking acct. number as a "non-payment" when I was the one paying the bill monthly!Now Direct TVis threating to take funds from my bank account when they wouldn"t allow me to open up my own acct. and I had been paying ! I wouldn't recommend Direct TV to anybody!