I am a Career Firefighter. I know how to take care of people and treat every customer like family. A-Bear Lawn Care is now accepting new clients for the upcoming lawn season. Call today to schedule a free estimate. 585-329-6197 Family owned and operated with brand new equipment to give you the best cut!
We offer: Lawn cutting and edge trimming Hedge and bush trimming Spring and Fall clean Mulch delivery and distribution
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Number of Stars | Image of Distribution | Number of Ratings |
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"Thank you so much we look forward to taking care of you now and into the future"
"Thank you for your kind review. It has been our pleasure taking care of your lawn."
"Thank you Sir I appreciate your review and your business."
"Thank you for your kind and honest review. I look forward to working for you for years to come."
"I can not guarantee high quality lawn mowing when someone only wants it cut every 2 weeks. At one point I was told that you were hoping your neighbors would mow it on off weeks because you couldn't afford proper service. If the grass is always 6"+ high when we are scheduled for service it won't best represent the work that we prefer to put our reputation behind. I'm sorry things didn't work out for you."
"Thank You sir for your kind review. It's customers like Yourself that make this business really enjoyable."
This was a horrible experience. This was the first lawn mowing service that we have ever hired. We hired a lawn mowing service because my husband is traveling quite a bit in the new job that he has and I do not have time to cut the lawn while working a full time job and caring for two children under the age of 5. I had to really talk my husband into trying it and was confident that it would save us both time and effort to pay the extra money and have this done for us.
The first visit, there was quite a bit of lawn clippings left all over the lawn, but I thought it was the first mow of the year and figured it would improve. The next week, my husband came home and he was horrified at how the lawn looked. The cut was uneven. There were large strips of grass that were left unmowed, and grass clippings all over the lawn. Instead of mulching the grass, he was just cutting it and leaving large clumps of grass behind. Another week went by and it was so bad that my husband spent at least three hours fixing the lawn the next day to get it back in shape.
After a few weeks of this type of service, I sent an email expressing our dissatisfaction and asking him to please improve the quality so that we can continue to use him. Instead of receiving an apology and a promise to improve, I received an extremely unprofessional email in response advising that he has a $9000 mower and A+ ratings on Angie's List and the problem is our lawn. It is just too healthy and too thick and grows too fast for his $9000 mower to keep up with. Never mind that we have been cutting this lawn for five years with our $200 mower from Home Depot and it has never looked that bad before.
I honestly would have continued my business with him if he had simply responded to my concerns in a professional manner. But the extremely rude and unprofessional email response sealed the deal for me. Never again. This year, we will cut our own lawn and will just have to find a way to make it work despite our busy lives. Next year, who knows. But I will NEVER recommend this person's service to anyone. EVER.
"I am sorry that you feel this way about the service you received. I wish you would have Posted the full story. Ok for Angie's list members that would like to hear the truth ..... this customer needed weekly service due to spring growth and over fertilization. This customer refused and the lawn was always well overgrown when we arrived. To prevent future issues as his one we no longer accept bi-weekly lawn mowing accounts. This way we can properly control the outcome of customers lawns by mowing when it's truly needed."
"Thank you Sir. It has been a pleasure working for you and your family."
"I am sorry that you had a bad experience. This is the first that I have heard about this. At the time of the contract I stated that I would be using a large commercial mower. I serviced your property for 26 weeks and was only made aware of the complaint by this review. We are always just a phone call away."
"Thank You for the positive review."
"Thanks for the report. I appreciate the business."
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