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Kimlin Energy Services Co Inc

Electrical Baseboard or Wall Heater - Repair, Brick or Stone Fireplace - Install, Brick or Stone Fireplace Repair,

About us

Kimlin Propane was founded in 1982 by my dad and mom, Douglas and Jean Kimlin, from their home on Duzine Road in New Paltz, NY. My dad grew up in the gas business from the time he was a teenager in Dutchess County. Back in the 40’s and 50’s, propane was delivered by swapping out 100# cylinders. He remembers loading cylinders on a cable car that took people to a restaurant on the top of Mt. Beacon (you can see the line of the old route up the side of the hill as you head south out of Beacon on Route 9D). He worked his way up and in the late 50’s was hired as a manager for a large company called Pyrofax for their branch in Windsor Locks, CT. Eventually, mom got homesick and dad got offered the job as manager of the Clintondale, NY branch of a company called Star Gas. So they packed me and my sister up and moved to New Paltz in 1966. He ran that branch for 16 years and made himself so much at home that he even raised chickens there until Brooklyn Union Gas bought out Star Gas in 1981 and, as a token of appreciation for his years of service with the Company, fired him.

Business highlights

Emergency services offered
43 years of experience

Services we offer

Boilers, Commercial Kitchens, Cooking, Dryers, Fireplaces, Fuel Oil and Kerosene deliveries and service. Service Contracts for propane and fuel oil equipment. Set & Install Propane Tanks, Generators, Grills, Grills. Gas Appliance Repair & Underground Tanks Sales., Heating, Hot Water, Install Furnaces, Pool Heaters, Propane, Space Heaters

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.447 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
13%
3
2%
2
2%
1
9%
Showing 1-25 of 47 reviews
Eric N.
May 2023
5.0
Yes, I recommend this pro
$100
Great service highly recommend them

ROBERTA F.
Jan 2023
1.0
I have been a Kimlin customer for over ten years. Recently they started a list of additional charges. First they charged me $10 or so annually as a tank rental. Now they have called to tell me I owe them over $200 because now they have a minimum of 100 gallons and I only used 28 gallons. That’s all I need for my stove and my clothes drier. So they are, in essence, expecting me to pay for gas I don’t need. They have also threatened to send this bill to collection if I don’t pay. I paid for the propane I received. They want me to pay for something I have not received and do not need..

James H.
Apr 2022
5.0
Yes, I recommend this pro
$700
They have been delivering 19 years and only missed auto refill twice. My prior vendor missed every other month. I got behind during the pandemic and they worked with me to pay past balances and not interrupt service. A special shout out to Joannie for making this all work. Highly recommended.

Linda S.
Mar 2022
1.0
i pre paid fuel the tank was not filled ran out twice I was told their was a problem with my boiler their was no problems it was that i ran out again in the middle of the winter. they would not reenburse me for the service call of $200.00 and i was told their was 70 gal. in the tank. they would not reburies me for the service call when they knew they made the mistake. ever-time the deliver they deliver t fees, not all companies charges these fee's I was not happy with them after i ran out the then put a motor to let them know how much fuel in the tank. I do not trust them they do not monitor the fuel like they want you to think they do . buyer beware think twice before buying fuel from them.

Ariel F.
Nov 2020
1.0
$450
Kimlin took 5-months to diagnose an issue with my hot water which took Kosco a 5-minute call to do the same. They charged me for service calls during which the man said he does not work on propane and sent another serviceman, I got charged for both. Then I got charged for each misdiagnosis, I spent over $400 on labor parts, hours of phone calls and service calls, to still not fix the problem until Kosco confirmed the last diagnosis in 5 minutes. 5 months of losing hot water and They’re solution was to remove the service fee but they will not provide service to my account.if I could give them zero points, I would.

Carla M.
Sep 2020
1.0
I think they have fake reviews, everyone I know has left them. I have been with Kimlin for 10-15 years. I have a 3 unit propane apt. bld. They were overall fair, better at first than a different company who tried a "scare tactic." After I bought the house and was setting up an account they used the "bubble technique" and stated that I had a leak and needed to sell me new equipment. Many years later, same equipment, no problems. Regarding Kimlin their techs are fair in training. I had a heater that wouldn not stay lite and they had no idea how to fix it, but stated I could buy another unit and charged me for that advice. A friend of mine ordered a part on line for $30, vacuumed it and it has been working fine ever since - years later. They did remove the charge after I complained for their poor advice. After the father retired, the son (3rd generation) took over and the service steadily declined. In the last 4 years I have had 4 tenants have issues with no heat during the winter months. It always seemed to occur when my tenants were away. After many many attempts to resolve the issues with Kimlin, I had to leave. Not another winter with such a risk of freezing pipes. The 1st winter was over Christmas, where I had to babysit the building with electric heaters. Kimlin has charged me to leave, (removal of the tanks and restocking fees). This is unfair practice. Not ethical. I had to leave due to their negligence and they are charging me. This is bizarre and unethical. BBB report and small claims. Watch your bill, they charge inappropriately.

PETER J.
May 2020
5.0
Yes, I recommend this pro
$1,000
I've used Kimlin for several years to supply propane to a residence in the Catskills that has a propane on-demand hot water and heating system, a fireplace insert, and an outdoor grill and fire pit. Kimlin follows a regularly delivery schedule. The service has been timely and the billing immediate and accurate. Customer service has been excellent. A recent conversation about propane bulk buy was enlightening and money saving. I'm very satisfied with Kimlin.

Zorian P.
Jun 2018
5.0
Yes, I recommend this pro
$1,500
The company easy to deal with. Respectful of its customers.

Zorian P.
Feb 2018
5.0
Yes, I recommend this pro
Using them for a couple years - responsive and professional.

Alexander H.
Dec 2017
2.0
$510
Explanation of all charges never happened and I got a bill for over $500 out of nowhere. I sent 3 or 4 e-mails asking about why the charges were not showing up online on my account and explaining that the charges were never explained. Kimlin responded promptly, but never answered the questions and just continued to send me bills. I'm extremely disappointed that someplace rated so highly on this website would have such poor customer service when there is an issue.

Patricia W.
Oct 2017
5.0
Yes, I recommend this pro
$30
.

Roy B.
Jul 2017
5.0
Yes, I recommend this pro
Everything fine so far.

Ron S.
Jun 2017
5.0
Yes, I recommend this pro
Went fine.

Donna M.
Apr 2017
5.0
Yes, I recommend this pro
Excellent service.

Arthur A.
Feb 2016
5.0
Yes, I recommend this pro
$3,000
.

Sara J.
Feb 2016
5.0
Yes, I recommend this pro
unknown

Jane F.
Jan 2016
5.0
Yes, I recommend this pro
unknown

Arthur A.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Blair S.
Sep 2015
5.0
unknown

MaryAnn M.
Sep 2015
5.0
Yes, I recommend this pro
unknown

Barbera H.
Jun 2015
4.0
Yes, I recommend this pro
unknown
Response from Kimlin Energy Services Co Inc
"Thank you so much! I would love to know how we can improve on price. We strive for excellent customer service and price is a huge part of that. Please call me at the office or email me "[email protected]" Thank you so much!"

Wanda N.
Jun 2015
5.0
Yes, I recommend this pro
unknown
Response from Kimlin Energy Services Co Inc
"Thank you so much! its been a pleasure working with you!"

Joseph L.
Apr 2015
5.0
Yes, I recommend this pro
unknown
Response from Kimlin Energy Services Co Inc
"Hello! Thanks so much for choosing us to heat your home. Can't wait to finish the work installing the bigger propane tank! Thanks again!"

ROY C.
Oct 2014
4.0
Yes, I recommend this pro
unknown

Arthur A.
Oct 2014
5.0
Yes, I recommend this pro
unknown
Showing 1-25 of 47

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Kimlin Energy Services Co Inc is currently rated 4.4 overall out of 5.

Kimlin Energy Services Co Inc accepts the following forms of payment: CreditCard

Yes, Kimlin Energy Services Co Inc offers free project estimates.

No, Kimlin Energy Services Co Inc does not offer eco-friendly accreditations.

No, Kimlin Energy Services Co Inc does not offer a senior discount.

Yes, Kimlin Energy Services Co Inc offers emergency services.

No, Kimlin Energy Services Co Inc does not offer warranties.