Invited Sales by Tracy Jordan

After my mother passed away in the summer of 2020, I entered into a contract with Tracy Jordan and her company “Invited Sales”. For $1,000, I hired her to have an estate sale of the content in my mother’s 3-story Roslyn property. She also agreed to sell a few items from my home. The higher-priced belongings were to be sold via Online Auction. Items that didn’t sell via auction and everything else in the house would be sold at a tag sale in my mother’s home. She also told me about her “warehouse” where she can take items to be sold later. When signing the contract, I was told that it’s “better” for me not to be there the day of the tag sale. Unfortunately I now know why. As we had just changed the locks, I gave her the new lockbox combination. The only people that had access to the house at this time were my brother-in-law (owner of the house), Tracy and myself. For an additional charge, Tracy offers the option of a full-house cleanout to discard all remaining contents of the house immediately following the sale. I did not opt for this service, so naturally I would expect that anything not sold would remain in the house. That was definitely not the case. When I went to the house the next day, there was garbage, empty boxes, coffee cups, cigarette butts, etc, on the front porch and the front lawn. When I went inside, it was completely turned upside-down. I saw many items missing from the house that I could only assume were sold in the tag sale. It is stated in the contract that the itemized list of what was sold would take a while to put together. When I received the list a month later, I was shocked. It looked like somebody made up a random list of 26 household items with prices. So much was missing from my mother’s home that was unaccounted for. Some of them being: 1. A queen size bed in my mother’s bedroom (mattress, boxspring, frame) The very day of the sale her own employee told me on the phone that the bed “just sold” (we were speaking to coordinate a customer coming to another location for an item pickup) When I questioned Tracy about it, first I was told “they had to move it outside so people could get around during the tag sale. I’m supposed to believe that a queen size bed was taken down a flight of stairs for this? When I signed the contract, she told me that “no more than 10 people at a time were allowed in the house due to Corona restrictions.” So 10 people “shopping” in a 3-story home required a bed to be moved? The spare bedroom bed was still there. 2. A 60 year-old, 63" x 43" framed painting of a large Geisha Girl (also in my mother’s bedroom) 3. 50 Rocky Horror Anniversary movie posters that her own appraiser told me prior would do “well” in the tag sale 4. 45 Boxed Paula Young Wigs 5. Children’s skates & sporting equipment (Roller skates, ice skates, 2 Adidas Soccer bags, etc.) She did claim that a pair of boots sold, but they were in the box along with these. The whole box was gone. A day or two after the sale Tracy had asked me if it was OK to go into the house with a customer so they could disassemble and remove the chair lift system that they had bought at the tag sale. I said “Sure”. When I went to the house after that, there was a huge hole on the angled ceiling that was made while removing the stair lift. When I contacted her about it, she was very dismissive. She actually said to me “Houses that are sold today are sold as-is” implying that it was no big deal. When pushed, she asked the customer who took it to pay for the damage. The implicit dishonesty is built right into her business model. If she does a full “House Cleanout” service after the tag sale, who’s to know what items were legitimately sold or ended up on her “Warehouse” shelves. After the pain of losing a parent, for someone to take advantage of you is completely despicable. After receiving the tag sale item list in September, I was also met with a very dismissive attitude when I asked about all of the missing items. As I explained to her, I was not looking to make any significant amount of money, but just wanted what’s rightfully mine. My reason for sharing this experience is not for any compensation. People who use her services after a loss are already emotionally vulnerable. I don’t want anyone else to be taken advantage of like I was.

Perfect! Sold items on an online auction-all went smoothly!. Great experience!Thank you so much

My bid was not properly recorded so it appeared no one had bid. I believe the “minimum“ was added after, which may be reason for bid problem. The piece was offered for sale next day but only my initial email to confirm appointment request was answered. No address, contact phone not answered, buzzer to apartment didn’t work but Tracy made the issues my problem. “No one else complained “ was her answer. Offered table at very high price although I was only bidder & piece was passed during auction,

I love the service I have been getting! I went into the shop & put an item on auction that ended up being sold. Her staff is exceptional! They are very sweet, caring, & professional. The merchandise is fantastic! Tracy is an exceptional business woman who is very caring and gives her clients her undivided attention. I can not believe that I found her! Also, she keeps me updated via email of whats in the shop & if you show her your email, you may get a discount.

unknown

Amazing!! It was very easy and planned out day. The job started promptly and when they were done everything was neat and tidy. Tracy was such a pleasure to work and her staff was polite and courteous. I would highly recommend her services.

The Service was very good. The owner took the time to help with any questions or concerns.

I love the people that work with Tracy, they show up when they say they would. I'm happy with the staging as it helped sell my home in 2 days. Tracy is great to work with with.

Items were not as described.
I picked up my items and paid by check.  Most of the items were not Roseville as described, and one was broken , not mentioned in the description.  Mostly all of the items were fake Roseville.
I realize that the buyer needs to inspect the items and it is the responsibility to do so.  However, it is also the responsibility of the seller to correctly describe those items.  
When I picked them up , they were already packed up in a box.
Since I had purchased from them before, I trusted that I would not be dissapointed. 
When I opened the box weeks later ( I went abroad ), I immediately emailed Tracey Jordan about the problem.  I received no response. 
After several attempts to try and get her to respond, she did and said she had already responded ( not so), but really was not interested in taking anything back or giving me a credit towards other purchases as I suggested , or I even suggested putting them out for another auction for me.
She said that the consigner was already paid, but I know as a consigner I never get paid till 3-4 months after the sale of the item, if at all.
In the end, she said she "would see what she could do"..
I never heard from her and recently tried to email her to remind her of this, no response.
I know her reputation for consigning is very bad, since I was a consigner myself.  You never get paid what you should, and sometimes items dissapear.  
My feeling is that if you consign to them, just forget that you ever had it.  I don't get what happens there. 
Either the staff hides it away till it goes to half price, or it just dissapears.
This is a very shady organization.
Tracey Jordan seems nice when you see her in person, but don't ever think you'll be treated fairly.
Read the reviews online.
Scary place