Cleaning & Landscaping Services

Punctual, friendly, trustworthy. Work was performed satisfactorily.

It went well. They were quick, efficient, and professional.

They did a very good job.

It worked out great. I didn't call them to come in until October. It wasn't their fault. My mom got sick. Now that I think back, it took me a while. I e-mailed them but there were some issues with the e-mail and so they didn't get back to me. I can't remember what happened but the cleaning service was fine. They said like they don't work with Angie's List anymore. I waited so long but they honored any agreement I had. There were no extra charges. They did a good job cleaning. The pricing was very good. Yes, I would use them. My issue was a complicated one that had more to do with their relationship with Angie's List and how I e-mailed him on Angie's List thing but because temporarily or whenever they were not working with Angie's List, I never got the e-mail. That part was frustrating.

They were pretty good. The first appointment was cancelled. So I had to be in touch with them to make sure that the appointment is going to happen. Instead of coming on a Saturday, they came on a Sunday.The quality of work they did was good.

Admitted to stealing and forging checks from my house. Police have been called and a report filed @ 3rd Precinct in Nassau County

Aside from a couple of communication issues the service has gone very well. We are happily continuing the service.

unknown

Contacted 3 times to redeem and the first time they cancelled and called to rescheduled the last 2 times they were no shows.

I had bought a prior Angie's List deal for this company and they came as
scheduled and did a nice job; in fact, I wanted to set up a regular
appointment for cleaning and one to get my windows washed. I purchased
this second deal, and contacted Bella to set up an appointment, which we
did, with the window cleaning to be done if weather allowed. on July
26. I had a family emergency and called to reschedule and set a date for
August 16 at 9:30, and they contacted me on August 13 to change it to
the afternoon, it did require that I change my plans for the day, but no
big deal. I received  a message that morning that they could not come
until three, which was not going to work, but that they would come the
next week. August 23.  I got a message on August 23 that she was ill and
could not come again, but would come the next week, September 6. I
waited at home all day and waited for them to show up, texting and
leaving a voice mail to let me know when to expect them. No reply. No
cleaning. An entire day lost.  I was very upset and texted to please
cancel and refund the money for the deal. I did not hear back, I just left another message requesting a refund and decided to file a complaint.

This contractor does not respond to messages via Anges list and telephone messages - NEXT

unknown

.

unknown

I would have given them an A, because once they came and performed the work they were actually really professional and did a great job getting everything that was requested.
Had some difficulty once we got a date scheduled. There was a last minute cancellation the first time, and a no-show the second time. I'll give them the benefit of the doubt that the first was actually an emergency and the second a possible miss-communication. 
Anyway, once I finally got a hold of Tony and Camilla after the second missed appointment, we scheduled the service. This time, they showed up on time and ready to go. They did a great job. We were very pleased with their service and plan on using them at least once a year to come and perform window cleaning on the house.
I would recommend their services, reasonably priced, great work, and overall a nice to deal with.

I tried calling them a couple times but never got through and their voice mail was full.

unknown

.

It was hard to set up the appointment. They did a good job on the windows. Accidentally tore a screen and put back the torn screen. I called the next day and they said they would pick it up and repair it. That took a few weeks but they did repair it and didn't give me a hard time about it. Overall nice job .

unknown

I have had difficulty scheduling the work.

unknown

unknown

I purchased the service on Angie's website and paid for it upfront. I emailed Tony's House Cleaning & Landscaping Services and we set up a date for the services to be performed. He emailed me one more time asking about tools. I responded to that email. I emailed them one more time before the job was to be done and NEVER heard from them again. I telephoned them the day the job was to be done but no one answered or ever returned my call.