
One Stop Garage Doors
About us
One Stop Garage Doors is a family owned company providing garage door repair services and installation for over 8 years in the NYC Metro area including Queens, Brooklyn, The Bronx, Staten Island and Nassau Counties. Open 7 Days a week, Weekends & Holidays! We supply and install all types of garage doors such as wood, steel, aluminum, carriage house doors and more. We work with all manufactures like Clopay, Wayne-Dalton, Amarr door, Liftmaster, Genie, Chamberlain and more in order to provide our customers with the best quality and the best prices guaranteed! Contact us for free estimates at 1-800-336-9270.
Business highlights
Services we offer
Garage door service & repair
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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73% | ||
13% | ||
0% | ||
0% | ||
13% |
He then explained & demonstrated all aspects of its functioning.
I am extremely satisfied with Nate & the work he did. He was very professional & so easy to deal with.
He was here on a service call back in December & was great then too. Because of how great he was,
I would heartily recommend One Stop Garage Doors.
"We are so happy and pleased to hear that you are happy and satisfied with the service and our technician Nate. If you have any issues in the future, please do not hesitate to contact us. Best, One Stop Garage Doors 718- ONE-STOP 718-663-7867"
"Thank you so much for your kind words. we appreciate your business and looking forward to work with you on your other properties :) One stop Family"
All went well. Had to come back to install one of the keypads as the installer did not have the one needed for one of the garage
doors in his truck. All three existing units were not the same type. the installer came back , installed the new remote and everything worked satisfactory.
THEY HAVE SENT A CHECK FOR $150.00
APOLOGIZED FOR MISCOMMUNICATION.
VERY PLEASED WITH THE CUSTOMER SERVICE
I used groupon voucher. He looked at the door and said instead of coupon request , he will service the door for the same price. I oked it.
After his work, The garage doors started making noise. He said it is fine and now I am finding that the screw is scraping the metal in the track. I have to call some one else to fix and pay for it again."This Job was done back in December 2013, Customer has received service with worth of $299 BUT ONLY PAID $118 Through an amazon deal and got service on both garage doors. We have never gotten any complain regarding this service for over 8 month and have not heard from customer with any issues about the repair that was done ever since. we think this was a very fair price and service for what's been done."
Next day, no one calls, no email, so I call and they say don't worry, Avi is nearby, (he is the guy who is the "expert") will be over in 20 minutes. He was. He brought 2 keypads, couldn't get the new one to work,put in a beat up used genie,charged me $150,because it was,used, a discount, new would be $195. The used one worked for two hours, then quit. I called the office. he called back,said he was going to the warehouse for a new one. I told him if it didn't work I wanted my money back! I had paid by check, too late to cancel. This killed my second day. I made 3 other appointments,somehow, when I called, always was stuck at another job somewhere. Didn't show. I wasted 3 more days waiting for him. He is supposed to come tomorrow July 23, to replace the keypad and I warned his office that this review was going into Angie's List. So far he's wasted 5 days of my time and if he doesn't repair the keypad or come I am reporting to the Better Business Bureau.
What do you know, he was supposed to come between 10 am-12 pm today,July 23 and it is 1:15 pm. I just called, they said they will call me back when they find him. They refused to give me an address only said they have a warehouse in Haupphaugue. They also said he can't come because his son is in the hospital and rescheduled for tomorrow, between 12-1 pm. I feel this company is terribly unprofessional and ripping people off. I am stuck because of the $150 I paid for something that doesn't work. The original, $340 repair, that repair is working.
I am posting this today whether or not his son is sick...the boy who cried wolf..... Do check ref. and address before you hire! That's why I joined Angie's List.
They didn't show up today July 24, time for Complaint Resolution, I want my money back!
This is a sequel to my review on One Stop Garage Doors. Shockingly, I receive a Jan, 2015 phone call from a woman representing them saying they are just now going onto Angie's List, and see a negative review from me, and they have no listing for me as a customer! I ask where they are located, she says the 5 Towns area. Then why are they listed on AL as being in East Meadow!!!! I refer them to my review, they admit they may have had these 2 technicians, Israeli, working for them at one time, and conjecture that perhaps they were using company stationary on their receipts. She says that they certainly don't want a negative review, and offers to send me $150 check to show their goodwill. I agree, AND HAVEN'T RECEIVED CHECK since the phone call and it is now the end of FEBRUARY 2015, two years after original incident. Friendly conversation that seemed to end in a resolution but obviously was not! In addition, a few weeks before this phone call, AL had emailed me to ask/tell me that they had FOUND this company? Really after 2 years? AL you're not doing your job, disappointing!
Licensing
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