
A Plus Towne Flooring
About us
Thank you for your interest in A Plus Towne Flooring. We look forward to working with you on your future product. Owner, Jon Kaber, has been servicing Nassau County for years. He will personally show up on every estimate and see the job through. We are committed to not only providing the best of quality of craftsmanship and products, but to excel in customer care. We are not satisfied until you are satisfied. Call John and the professionals at A Plus Towne Flooring today!
Business highlights
Services we offer
& Cork & Bamboo, Custom Medallions, Flooring - Wood, Inlays, Refinishing & Re-coating, Repairs
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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89% | ||
9% | ||
0% | ||
0% | ||
2% |
Got the estimate quickly, and agreed to start within a couple days.
Good sign number two, was Jon showing up on the first morning at the precise time he said he would. As he would do each day after that as well. Within the first half hour, the old carpeting and foam layer were ripped out, cut into pieces, rolled and taped, or placed into trash bags and neatly placed outside for sanitation.
End of day one had living room and dining rooms completely sanded, and the wood floors transported back to their original condition, circa 1953.
Second day, floors were stained and protected. The work in the kitchen began with the removal of 3 layers of floor: two wooden, and one out of date linoleum tiled. As there was no original wood floor in the kitchen, we decided to leave in original flooring and use a re-engineered wood overlay. As we had not prepared for this, Jon drove me over to a local supplier. Because of Jon's relationship, we were able to take home a few pieces of the wood flooring to see how it looked. In the end, it was a great choice and the kitchen floor looks terrific.
I Would like to give a shout out to Jon's worker, Daniela. From the second he walked into the house each morning, he began to work. He did an excellent job in every aspect. And, each night, made valiant attempts to clean up the days work and dust.
From start to finish the job took three and half days. Because of such an old kitchen floor, the job was much harder than it should have been, and yet the work was done well and efficiently. And, there wasn't any added cost because it was more difficult. Jon and Daniela ( I really hope I've spelled his name correctly ) also moved the furniture in each room back and forth to accommodate the work being done.
I would recommend Jon and A Plus Towne without hesitation. In fact, I already have.
I can't tell you how delighted we are with the results. The furniture looks new. In fact, I have found several other pieces that I wasn't sure I wanted to use that I am seriously thinking of having refinished as Towne's pricing makes it very feasible.
"We are so glad that you are pleased with the services. Should have any questions or need further assistance, please do not hesitate to call. Thank you for your business."
"It was our pleasure to work with you. Thank you for your recommendation and look forward to working with you again."
"We appreciate your kind words and are really pleased to hear that you were happy. Thank you for your business. Please let us know if we can be of further assistance."
"We really appreciate you sharing your thoughts and experience. It is always a pleasure to work for you. Thank you for your business and we look forward to working with you again."
"We are really happy to hear that you were satisfied with our services. It was a pleasure working with you. If you should need any further assistance, please let us know and thank you for your business."
"Thank you for this excellent feedback. We are glad to hear that you were pleased. Your business is appreciated and look forward to working with you again."
"Thank you for your business and for the glowing response to your experience with us. It was a pleasure to work with you. If you should need further assistance, please do not hesitate to reach out."
"Thank you so much for this excellent rating. It was a pleasure to work for you. It is really important for us to provide customers full satisfaction. We are glad to hear your happy. A Plus Towne Flooring is appreciative of your business and look forward to assisting on any future work."
"Thank you so much for this beautiful rating. We are happy to see you were pleased. Your business is appreciated. Please contact us if you have any questions or need further assistance."
"Thank you so very much for this great review. We are pleased that you are happy with the restoration of your floors. Please let us know if you need further assistance."
There were some areas that I was not happy with when the floors were done. I discussed them with John and all the floors received another coat of Polyurethane. I was very pleased with the service provided and would recommend this company to others.
"One thing I strive for is to make my customers happy. I am very pleased with my crew and the work A+ Towne Flooring puts out. There is always room for improvement. My customers are #1. No matter what I complete my job's. Nothing in life is perfect. However, I really try to create an overall pleasant and satisfactory experience. 100% stand behind my work and really want all my job's to look beautiful. My aim is to do better on each job and keep my clientele happy and referring A+ Towne Flooring."
However, my kitchen floor was extremely challenging. These floors are made out of Pine which does not take stain/finish as well. Despite this, Johnās crew did a great job of matching the color in the living room/dining room area. Then came the issues⦠Unfortunately, the first time they applied the top coat (polyurethane), it ended up with weird lines. Johnās crew lightly sanded down and the reapplied finish but this time ended up with bubbles. John and his crew could not figure out why this was happening. He brought back his crew several times in attempt to remediate the issue without having to completely sand and refinish again. After several attempts, both John and I were mentally exhausted and I was not ready to go through the process again at that point in time, we agreed to leave it as is for now and try again in the future. He did not charge me for the kitchen floor, which was the right thing to do, and was gentleman the whole way through. This situation could have easily turned contentious and went south quickly but I was willing to be patient simply because I was working with John, he had earned my trust.
I hope to use John again, both for my Kitchen, and other rooms in the house. How many people would say that after dealing with the challenges I did? This speaks to both John's quality of work and character.
"It is rewarding to know I can complete my jobs thru unforseen difficulties. [member name removed] saw the challenges in the kitchen! He was very understanding. Patience is a virtue, my crew was great and my customer a gem! I am always happy to go the necessary extra miles and have smiling faces. I stand behind my work and aim to please. It would be a pleasure to work with [member name removed] again. Thank you!"
"[member name removed] was a pleasure to deal with and we were able to get the job done in a timely manner. At A+ Towne Flooring we try to fit in every job. However, I will not take on multiple job's if it means I am going to compromise workmanship or break my word on completion date. My work is consistently beautiful and I am very reliable."
Jon came to all appointments on time and I did not lose any time waiting for him.
He thoroughly examined the floors in all 6 rooms/areas and gave a very detailed bid for each part of the service.
His bid was very competitive and we agreed on the price and the scope of the work over a single iteration.
Jon was very open minded about specific materials and coatings I wanted to be used and he applied them as agreed.
The project was completed over a time period he initially estimated. I did not suffer from any delays.
In addition, he did a great job in communicating with me. He was using both the phone and the e-mail and his responsiveness via e-mail was very important and helpful for me.
I was very satisfied with his service and I paid more than we agreed on.
I will definitely reach out to him for the basement floors when we renovate our basement.
Licensing
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