FRANKLIN SQUARE SCREEN & DOOR

"We made an appointment to pick up the product and we returned it repaired within 3 hours.We have been dealing with this manufacturer for 50 years. Just as our responsibility and reputation is important to us. Our suppliers stand behind their product. As with all our products ,they are the best quality available at a fair price. It was unfortunate that [member name remove] was the recipient of the same batch of defective balances. I am thankful it was not a GM ignition system and only a window treatment."

"It is very unusual that [member name removed] was told we would come down to measure. We may have said "If we are in the area we will take a look". With respect to any work,all products are made to order. If any Angie's list members would like an idea of price, we need to have as much information as possible to facilitate this.We normally ask customers to stop in the store first.Once we are on the same page,then we move forward with a 50% deposit. Since we are manufacturing this product to order, then we measure the job. All of our products average 40%-60% better quality then that of large box stores.They are custom made representing the best of over 83 years of expertise."